Calm and quiet store. Advise available. Delivery was 5 days after purchase. Delivery drivers lovely, carried the mattress upstairs and taken the old one. Shoe protectors on, smile on their faces.
Localização
Alterar localizaçãoUnit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Cambridgeshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Andy at the Peterborough store was great, there was no pressure sales tactics. We took as long as we needed but the main thing is the knowledge and experience got us to the right place. The delivery... Ver mais
A empresa respondeu
The Salesman in the Peterborough branch (?Dave) was fabulous. He really listened to what we wanted and guided us accordingly. The mattress was available promptly and the delivery drivers (Paul and B... Ver mais
A empresa respondeu
Great service from the Peterborough store. Given time to look in our own without hard sell techniques. After a while we were approached by David who explained the makeup of the mattress, demonstrated... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Peterborough
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Cambridgeshire, Reino Unido
4,6
Excelente
98 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly Service
Having used Bensons for my previous bed, many, many years ago, they were my first thought when I needed to buy a new one. I did go into the store having done some research and knowing more or less what I wanted, and David was able to answer any questions I had regarding if this was still the right purchase for me. David provided a very friendly experience.
10 de outubro de 2025
Resposta da Bensons For Beds - Peterborough
We're happy to hear that you considered us for your new bed based on your past experience. It's great to know that our team was able to assist you and provide a friendly experience. Thank you for your positive feedback, Megan at Customer Care
Brilliant experience from start to finish
From start to finish, Bensons for beds have been amazing. Brilliant communication, always kept us up to date, delivered on the day we've chosen and in time. Bed is amazing and good quality, sturdy, with plenty of storage space. Definitely recommend purchasing installation as it took us (2 people) 2 hours to put it together. Driver, John H, and drivers mate, Steven B, have been professional, called 30 minutes prior to delivery (as advised) and offer advices on how to install the bed. Definitely recommend
16 de setembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Peterborough
Wow, thank you so much for this amazing feedback! We’re delighted to hear everything from start to finish went smoothly — especially that the communication and delivery hit the mark. John H and Steven B will be thrilled to hear your kind words! And yes, we totally agree, installation can be a real workout—glad you’re loving the bed and all that storage space. Thanks for recommending us!
Take care,
Megan at Customer Care💜
Extremely Pleasant Experience
Originally planned to buy a bed from a well known hotel chain, but thought it wise to actually go to a bed shop and test some out. We chose Bensons For Beds Peterborough store and 3 hours later we had purchased our new bed! We were served by Jade who was extremely knowledgable, patient and professional. She explained the features of different mattress and base types and gave us plenty of time to try them out. She was not pushy at all, but was there to answer any questions or give advice when needed.
The shop had so many beds to choose from with lots of the colour choices. I was not looking forward to shopping for a bed, but the service given and experience of our purchase turned it into a pleasant one.
30 de agosto de 2025
Resposta da Bensons For Beds - Peterborough
We're happy to hear that you had a pleasant experience in our Peterborough store. It's great to know that our team member was knowledgeable, patient, and helpful in guiding you through our wide selection of beds. Thank you for your positive feedback! Take care,
Megan at Customer Care
Very helpful and knowledgeable
Very helpful and knowledgeable, they couldn't do enough to help.
9 de setembro de 2025
Resposta da Bensons For Beds - Peterborough
We appreciate your kind words! We are so glad our team could provide such helpful and knowledgeable support for you. Thanks for your feedback.
Take care,
Megan at Customer Care
Andy was very helpful and informative
Andy was very helpful and informative
about the range of beds and about what sort of mattress that we wanted
Everything price wise was clear what the final cost was before we agreed to buy it
4 de setembro de 2025
Resposta da Bensons For Beds - Peterborough
We're happy to hear that our team member was helpful and informative during your bed selection. We're also glad the pricing was clear and straightforward. Thank you for your positive feedback, Megan at Customer Care
The sales person was pleasant and not…
The sales person was pleasant and not pushy
26 de agosto de 2025
Resposta da Bensons For Beds - Peterborough
We're glad you had a pleasant, pressure-free experience with our sales team. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
The salesman was very helpful not pushy…
The salesman was very helpful not pushy and pleasant to deal with
21 de agosto de 2025
Resposta da Bensons For Beds - Peterborough
Thank you for your kind words! Our team is dedicated to providing top-notch service without the pressure. We're glad you had a great experience!
Young man took us around was not pushy…
Young man took us around was not pushy just very helpful a pleasure to go to a shop and have this service
16 de agosto de 2025
Resposta da Bensons For Beds - Peterborough
We appreciate you highlighting the helpful service you received. It's great to hear that our team member made your visit such a pleasure with their assistance! Thank you, Megan at Customer care
Friendly service with no pressure
Don't really know how you could improve. No pressure sales, friendly service, helpful and patient, bearing in mind we didn't know exactly what we wanted.
12 de agosto de 2025
Resposta da Bensons For Beds - Peterborough
We're happy to hear that you found our service helpful and friendly, especially with no pressure. Thank you for your patience as we assisted you, Megan at Customer Care
Friendly and informative service from…
Friendly and informative service from staff.
Good choice of mattresses and bedsteads.
Good deal to be had on the day.
1 de agosto de 2025
Resposta da Bensons For Beds - Peterborough
We're happy to hear that you found our staff helpful and informative, and that you were pleased with our selection and the deal you received. Thanks for your feedback,
Megan at Customer Care.
Bensons For Beds in Peterborough Thank you Jade
We was seen by Jade and she made us feel welcome and was not pushy at all. We needed three beds and she took the time to make sure the whole family got what they required. We went to Dreams in Peterborough just to compare and Bensons For Beds was nicer with more choice.
Bensons For Beds Peterborough is lucky to have Jade.
8 de julho de 2025
Resposta da Bensons For Beds - Peterborough
Thank you so much for this wonderful review! We are thrilled to hear that Jade provided exceptional service and was not pushy during your visit. We strive to provide the best selection and customer service, and we are happy to hear you chose Bensons For Beds over another store. We appreciate your business and look forward to seeing you again in the future, Megan at Customer Care
Excellent in every way
Excellent in every way with every question answered fully in a friendly and most helpful way.
7 de julho de 2025
Resposta da Bensons For Beds - Peterborough
Thank you for your amazing review! We are so happy to hear that you had an excellent experience with us. Our team is dedicated to providing helpful and friendly service. We appreciate your support, Megan at Customer Care
Friendly and helpful staff, quality products
Quality products.
Friendly and helpful staff.
Specially Rayan was very professional, polite and very helpful.
Good customer service.
Overall good experience in store.
Only concern is long wait for delivery more than 6 weeks and furniture assembly charges are high.
17 de junho de 2025
Resposta da Bensons For Beds - Peterborough
We're happy you appreciated our quality products and helpful staff. We appreciate your positive feedback regarding the service you received. We'll review our delivery timelines and assembly charges.
Take care, Megan at Customer Care
Very good experience
Very good experience, turned up early, guys delivering where friendly and very helpful.
30 de maio de 2025
Resposta da Bensons For Beds - Peterborough
We're happy you had such a positive experience! It's great to hear our delivery team was friendly, helpful, and arrived early. Thank you for your feedback, Megan at Customer Care
New double mattress needed.
We needed a new double mattress for our spare bedroom.I had seen one on line which looked ideal.
We went to our local Bensons store. The staff were friendly and very helpful.
We are very happy with our purchases and would use this store again and recommend the service we were given to our family and friends.
24 de maio de 2025
Resposta da Bensons For Beds - Peterborough
We're happy to hear that you found the perfect mattress for your spare bedroom! It's great to know our staff were helpful and friendly during your visit. We appreciate your recommendation and are glad you're satisfied with your purchase. Thank you, Megan at Customer care
David at the Peterborough store was a…
David at the Peterborough store was a great salesman. Wasn't pushy & was very informative. He listened to our specific needs & made us feel at ease. This is why I'm writing this review as, he definitely did a great job. He answered all of our questions & also gave us space not pouncing on his prey like a starving predator. As far as customer service customer service goes, David did an excellent job.
19 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Peterborough
We're happy to hear that your experience was excellent. We appreciate you taking the time to share your feedback regarding the helpful and informative assistance you received. Thank you, Megan at Customer Care
Excellent service
Excellent service.
From the moment we were browsing to delivery the whole experience was excellent.
Well done 👍
9 de janeiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Peterborough
We're happy to hear that you enjoyed your experience with us, from browsing to delivery! It's great to know we provided excellent service. Thank you, Megan at Customer Care
Great order service
8 de maio de 2025
Resposta da Bensons For Beds - Peterborough
Thank you for your kind words! We pride ourselves on providing top-notch order service for our valued customers. We appreciate your support and look forward to serving you again in the future.
Resposta da Bensons For Beds - Peterborough
Thank you for your positive review! Our staff takes pride in providing the best customer service possible. We are glad to hear that you had a helpful experience at our store. We appreciate your support!
Sleep well, Team Bensons💜
Resposta da Bensons For Beds - Peterborough
We are delighted to hear that our staff provided you with a friendly, informative and patient experience! We pride ourselves on providing excellent customer service. Thank you for your positive feedback! 😊 #HappyCustomers #ExceptionalService
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.