Delivery and service was excellent. Bedbase looked good and strong in the shop.. but once delivered.. its just cheap wood structure... cheap plastic brackets to connect two half bases...metal would... Ver mais
A empresa respondeu
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Delivery and service was excellent. Bedbase looked good and strong in the shop.. but once delivered.. its just cheap wood structure... cheap plastic brackets to connect two half bases...metal would... Ver mais
A empresa respondeu
Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... Ver mais
A empresa respondeu
The staff were helpful,and friendly….delivery times not bad….awaiting a mattress swap at the moment which they facilitated no problem.
A empresa respondeu
The delivery men were very polite and helpful. It was an extremely hot day so I gave them cold drinks which they was grateful for. Bed was assembled quickly and where I'd asked it to be. Very happy an... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Resposta da Bensons For Beds - Rayleigh543

Resposta da Bensons For Beds - Rayleigh543
I saw manager Vicky on my first visit extremely helpful and knowledgeable. She was not there when we went back to purchase but the rest of team stepped up to help

Resposta da Bensons For Beds - Rayleigh543
Great choice of beds for all price ranges. All options explained thoroughly. Kayleigh was extremely helpful and knowledgeable. We decided to purchase a new mattress during a sale period for a good price. All in all a good experience.

Resposta da Bensons For Beds - Rayleigh543
Level of assistance was satisfactory and unrushed.

Resposta da Bensons For Beds - Rayleigh543
Pleasant girl in showroom at Rayleigh branch. Showed me in the direction of beds I was interested in. Left me alone to try them all out and decide which one I liked

Resposta da Bensons For Beds - Rayleigh543
Great customer service let you walk around freely and take your time in choosing the right bed without any hassle.Very polite and helpful.

Resposta da Bensons For Beds - Rayleigh543
Staff member who served us at the Rayleigh branch was very professional but also very personable. Prices were reasonable, just a good experience for us.
Friendly sales assistant able to try out beds/mattress
No pressure. Allowed time to look around and discuss pros and cons of stock.
Immediate response when requested to d discuss possible purchase and accompanying services.
Pleasant and polite interaction.
All your members of staff that we dealt with are helpful, honest people. The gentleman in your shop in Rayleigh was very helpful and did not hound us, he answered all of the questions and just let us look around. The delivery drivers were very friendly and happy to help taking the mattress upstairs, cleared all the rubbish. Very lovely gentlemen
Time Patience Listening carefully Showing options No pressure
Sales assistant was very helpful in making our choices.
Delivery took to long for us, so part of the order we had to sou4ce elsewhere l.
Colleague was knowledgeable and helpful about the product.
Polite and helpful member of staff (Kyleigh)
explained everything we needed and ran through the delivery process. Very happy with the bed and delivery service.
Don't buy a mattress and try and cancel it before even agreeing a delivery date. Their Raleigh offices charge 20% for a cancellation and 10% to change your order.
Their sales person is overly efficient except they don't answer their phones.
As their mattress prices seem to start at £1,000, I chose to lose 20% to avoid being well and truly @@@@. That cost me £40.
I don't recommend them at all!
Kayleigh was very helpful and didn’t make me feel like a burden with all the questions I had.
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