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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been ordering tiles from Ella who manages Bert and May’s Clifton showroom for several months and am hugely impressed and grateful for her fantastic service. Cheerful, polite, pro active and... Ver mais

Classificada 5 em 5 estrelas

Having previously purchased a whole batch of reclaimed tiles 2 years ago for a project that was to be completed in two stages, we were dismayed to find we were 60 tiles short when we finally got to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A wonderful colorful jade tile with a white star sample arrived and absolutely thrilled me. I then spoke to super helpful Millie who answered all of my questions, some of them quite technica... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ella in the Clifton Branch along with Dulcie are absolutely AMAZING! really take the time to show interest in my project every time I've contacted them. And are also very knowledgeable. If they don't... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Decoração e Design de Interiores

Escrito pela empresa

Bert & May specialise in handmade cement and glazed tiles. We also sell reclaimed tiles, terrazzo and marble. We are passionate about interior design and bringing a raw, honest aesthetic to your project.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great quality

Received my two sample tiles now looking forward to ordering and installing my new chosen tile

24 de abril de 2025
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Resposta da Bert & May

So sorry to read your review. I have asked a member of our customer service team to contact you

Bert & May

Classificada 5 em 5 estrelas

Always so helpful

Always so helpful, quick to dispatch samples and follow up.

12 de maio de 2025
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Resposta da Bert & May

Thank you for your great review, your comments will be passed onto the team

Bert & May

Classificada 3 em 5 estrelas

Tile order & collection

Placing an order is great, staff respond quickly and answer questions promptly.
Waiting potentially 2 weeks for a delivery may have held up our timeline, however after an email exchange regarding this, our order has been speedily rescheduled to get to us on time - thank you.
Lots of reminders are sent if Bert & May are waiting on something which is helpful as I use them in a professional capacity.

9 de maio de 2025
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Resposta da Bert & May

So sorry to hear about the problem with your order. I have requested that our customer service team contact you to resolve the issue

Bert & May

Classificada 5 em 5 estrelas

I recommend 100% Bert & May

The experience is always absolutely great! I just love to pop into the Chelsea showroom to get inspired for the new collections they have. Becky and Viki are always amazing, helping me before, during and after with everything I need for my interior projects. I recommend 100% Bert & May and the Chelsea showroom!

6 de maio de 2025
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Resposta da Bert & May

Thank you for your fantastic review - your comments will be passed onto Becky and Viki

Bert & May

Classificada 5 em 5 estrelas

Good response following no delivery

Following no show of my samples, the customer service team reacted quickly. Much appreciated, and more importantly, the quality of the tiles is next level!

28 de abril de 2025
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Resposta da Bert & May

Really sorry to read your review. I have requested that our customer service team contact you to resolve the issue

Bert & May

Classificada 5 em 5 estrelas

Samples arrived promptly and Beautiful…

Samples arrived promptly and very well packed. Beautiful tiles. Just have to decide which to buy..

26 de abril de 2025
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Resposta da Bert & May

Thank you for your great review. I'm glad to hear you love your samples and I will pass your review to the team

Bert & May

Classificada 5 em 5 estrelas

Very helpful costumer service on 3…

Very helpful costumer service on 3 different occasions they were very helpful with lost parcels and quick response and great customer service I felt they really cared! I never leave reviews but I felt I should give them 5 stars 🌟

27 de abril de 2025
Opinião espontânea
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Resposta da Bert & May

Thank you for your great review - so glad to hear you have had a positive experience with us. Your comments will be passed onto the team

Bert & May

Classificada 5 em 5 estrelas

Easy and Helpful

Claire was extremely communicative and helpful in making my purchase!

22 de abril de 2025
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Resposta da Bert & May

Thank you for your great review. Your comments will certainly be passed onto Claire

Bert & May

Classificada 5 em 5 estrelas

The entire team at Bert & May are Amazing!

The entire team at Bert & May are amazing - i tiled two bathrooms with them just over a year ago and am now moving forward with another project with 3 bathrooms. They have been fantastic with ideas, the quality and design of the tiles is unique samples arrive quickly and 3D visuals are so helpful in planning the final designs. I cannot rate them more highly both online, in store and follow ups from both the founder and senior designer - thank you all

16 de abril de 2025
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Resposta da Bert & May

Thank you very much for your super review - your comments will be passed onto the team
Bert & May

Classificada 5 em 5 estrelas

Gorgeous samples for gorgeous products

Gorgeous samples for gorgeous products. The samples are very useful in determining which tiles to go on and purchase but the samples are beautiful in their own right: Great follow-up too.

13 de abril de 2025
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Resposta da Bert & May

Thank you for your super review - glad to hear you love your samples!
Bert & May

Classificada 5 em 5 estrelas

Prompt and attentive service

Prompt and attentive service, excellent products, great advice

22 de março de 2025
logótipo da Bert & May

Resposta da Bert & May

Thank you for taking the time to write a super all round review & good to hear you are happy with your customer journey with us
Bert & May

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