Received the worst customer service have ever experienced in London. Reception guy was sullen, angry and argumentative. Was almost reduced to tears by his intimidating communication. Paid £5 for a bro... Ver mais
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32 Endell Street, WC2H 9AG Covent Garden, GB
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Received the worst customer service have ever experienced in London. Reception guy was sullen, angry and argumentative. Was almost reduced to tears by his intimidating communication. Paid £5 for a bro... Ver mais
A empresa respondeu
10/10 Great humanistic staff. Kind services with real personal touch. Happy people. Lots of positivity and warmth around at all of your leisure centres in remarkable and enlightening ways. Em... Ver mais
A empresa respondeu
First time at Oasis Sport Center I loved swimming outside. You feel the great spirit among the swimmers. Spacious gender segregated changing room (I am old school and like it so much better!). Gr... Ver mais
A empresa respondeu
Absolutely love Oasis leisure centre gym! They recently upgraded some facilities which are top-notch, with a wide range of equipment that caters to all fitness levels. The staff are friendly, knowledg... Ver mais
A empresa respondeu
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
32 Endell Street, WC2H 9AG, Covent Garden, Reino Unido
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Oasis Sports centre is amazing, our community is lucky to have such a great place. Staff is friendly, the squash courts are awesome, pools are great (although can be a little busy) and gym is great too.

Resposta da Better - Oasis Sports Centre
This centre is currently down from 5 to 3 women's toilets while renovation works are done. Of the 3 toilets remaining, 1 is out of order and 2 have large holes in the cubicle doors door where the locks should be. Repairs seem to take months.
Cleaners constantly mop the already soggy changing room floors with what appears to be neat fairy liquid - it clings to trainer soles and creates a slip hazard. Meanwhile, the studios are never cleaned. When you get on the floor for a yoga or stretch session you see how dirty it is! The club currently has a good class timetable but not for much longer, as great instructors are being driven out by GLL's draconian new music policy that bans them from playing their own music.

Resposta da Better - Oasis Sports Centre
Staff were very friendly and kind. Would always greet us and sometimes we have a good chat too. The gym is spacious and not over crowded. There is a wide range of equipments and facilities that are all in good condition and clean. All in all a very happy place with pleasant experiences.

Resposta da Better - Oasis Sports Centre
Great value with super facilities. Staff are helpful and welcoming. Classes are well run

Resposta da Better - Oasis Sports Centre
They took over my local gym and they're ruining it and haven't kept the same agreements for locals and partnerships with other charities that we already had, this isn't a charity it's a tax avoidance scheme

Resposta da Better - Oasis Sports Centre

Resposta da Better - Oasis Sports Centre
I would give minus 10 this centre is gross.
Visit 21st December 2025
Someone said had you tried the oasis.
The whole thing is gross, from the bottom of the dirty floor in the swimming to the floor on the changing room to the mould everywhere it's awful.
Slow swimmers in the outside pool fast lane.
Water dirty.
Changing rooms gross walls and ceiling covered in mould.
Floors all wet.
Mould all over the bathroom. Dirty.
Used the sauna, full of old gays talking about very uncomfortable subjects loudly.
Dirty
Lockers dirty.
Dirty.
Avoid.

Resposta da Better - Oasis Sports Centre
The swim teaching staff is very kind (April) and patient, and the facilities are well maintained.

Resposta da Better - Oasis Sports Centre
Great facilities, been swimming here 10 years plus, friendly staff especially Ferrah on the front desk always welcoming and helpful.

Resposta da Better - Oasis Sports Centre
Friendly, great range of services, vexceleknt value for money and a community vibe

Resposta da Better - Oasis Sports Centre
I love the classes, big variety.
Staff is super.
Farah Reda is super helpful and supportive in everything I ve asked before.

Resposta da Better - Oasis Sports Centre
Clean gym, friendly staff. Have been playing squash there for over 10 years and cannot recommend highly enough. Farah always greets us warmly and deals with any issues we have swiftly

Resposta da Better - Oasis Sports Centre
Absolute gem of a place. The plain front hides 2 swimming pools (one indoor, one outdoor) a decent gym and range of studio classes. Squash courts good do with a bit of a refresh though.

Resposta da Better - Oasis Sports Centre
This review is regarding the Oasis leisure centre in camden, london.
This centre has an appalling management. They organise some refurbishment of a studio without thinking of the classes taking place.
We turned up for a class in a studio full of building materials and dust. They decided to give it a clean when the class was due to start and we pointed out the state of the studio to the receptionist, Tuesday 25th November. Once the class started, the builder entered the studio to carry on the plastering and moving around a large wheeled scaffolding. The management appeared through the door and did not ask the builder to stop! As if it is normal and acceptable to have a full class in a room full of dust and a builder plastering moving a wheeled scaffolding.
Members and users are paying his salary and he should be responsible for the total mismanagement of the centre.
Unbelievable and appalling coming from a " community charity".

Resposta da Better - Oasis Sports Centre
Gentleman on reception was very helpful, there was a problem with my phone and he was able to grant my admission to swim.

Resposta da Better - Oasis Sports Centre
I am British but was living in Brussels last year and the pool experience there vs here is night and day. First, I go in and can’t just pay to go to the pool, first you have to be lucky that it is open (less so at oasis as there are 2 pools but still one pool is closed far too often with only one lane being used so it could be open) I have to give my email and phone and so much information just to go in. The cost in Brussels was about £3, here it was £8, I couldn’t believe it. In Brussels you could just buy a 10 session pass which then made it even cheaper. The changing room was gross and it’s 2025, we should have private cubicles, you also have to then pay again for the locker! Then the pools were mouldy and the floor all damaged. Then you come out and if you want to keep your valuables safe in the shower you have to pay for the locker again, unbelievable. It’s a terrible experience from start to finish and I just don’t want to swim there and haven’t since. The gym is better but showers still grim.

Resposta da Better - Oasis Sports Centre
10/10
Great humanistic staff. Kind services with real personal touch. Happy people. Lots of positivity and warmth around at all of your leisure centres in remarkable and enlightening ways.
Empathetic staff, kind people and warm expression of feeling with each place, cosy, friendly and bright.
Keep on doing what you do.

Resposta da Better - Oasis Sports Centre
I swam in both pools. They were both pretty grotty and looked like they needed a very thorough clean. The women's changing area was poorly maintained with mould on the ceiling above the showers and significant limescale buildup and staining in the showers. Its a shame because it could be a really great facility for the local area. I would not swim in either pool again unless it they were thoroughly cleaned.

Resposta da Better - Oasis Sports Centre
Amazing staff - they are all brilliant: friendly, helpful, experienced and efficient and always willing to take time to sort any glitch. Great teachers also, and an altogether welcoming vibe. And then there’s the pool. This really is an oasis for the community. A gem.

Resposta da Better - Oasis Sports Centre
well equipped, clean, good AC, enjoy the facilities and upgraded machines

Resposta da Better - Oasis Sports Centre
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