I needed help with my subscription and the person at reception was so helpful. He helped change my subscription to one that was even better for me and was very patient.
A empresa respondeu
Hornsey Rd, N7 7NY London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I needed help with my subscription and the person at reception was so helpful. He helped change my subscription to one that was even better for me and was very patient.
A empresa respondeu
Why do I require a doctor's note to freeze my account? What kind of nonsense is this. This is supposed to be a social enterprise apparently...more like they want you to be locked in to a contract. 202... Ver mais
A empresa respondeu
We attended today for the multi zone activity. From entering, Tee at the reception desk was super friendly and kind. Aminata at the desk for the activity area was very helpful and friendly. As well as... Ver mais
A empresa respondeu
I took my grandson and some friends to Sobell centre and I had got the wrong tickets, they couldn’t give me my money back at the desk and told me to get in touch with customer services, so I had to b... Ver mais
A empresa respondeu
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Hornsey Rd, N7 7NY, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A persistent problem in reserving Yoga classes in advance has become an annoyance in having to regularly trouble either local Sobell staff or the Customer Service assistants in Belfast to deal with. I suspect that there was a software patch or upgrade effected back in November which has ocassion Ed this regular booking problem wherein classes appear fully booked a week in advance and one is advised to enter a “Waiting List”. This never happened over the years that I’ve been using Sobell’s generous panoply of exercise facilities but since November/December ´23 a situation has become apparent affecting many of the regular clientele in Yoga especially booking for Thursday sessions ( more so than Monday sessions). Perhaps Better Islington could consider increasing the number of yoga sessions as were available before the 2021 Covid pandemic and the catastrophic inundation caused by Thames Water’s negligence in not clearing nor maintaining the storm water gulleys which severely impacted on the Sobell Centre. The remaining staff have been resilient doing their utmost to facilitate as much as they can to help local citizens to look after the health and well-being. Now that reinstatement and re-purposing of the Centre’s facilities seem to be almost completed and monetary compensation provided by the loss-adjusters May one hope for a return to more yoga classes in the near future? Well done to all and thanks Zen for your efficient, expeditious handling of my problem.🙏👍

Resposta da Better - Sobell Leisure Centre
Booked a so called toddlers world session for my 2 year old at Sobell
Got to venue there was 1 slide a small ball pit and gymnastics apparatus which they had the cheek to call soft play.
So disappointed
Spoke to a manager who was rude when I said I was going to request a refund was not sympathetic but said " well pack up your stuff make your way down stairs and I will issue you one"total d#@£ head.
Will never bless this place with my presence again!!

Resposta da Better - Sobell Leisure Centre
Extremely efficient and charmingly obliging staff considering the immense impact of the recent catastrophic inundation which caused so much upheaval and curtailing of the manifold activities.
The regular, long-term staff remain courteous, positively upbeat and always obliging: zGLL should find the resource to give them all a financial reward over and above their pay-grade; this especially for your Yoga and Pilates instructors who do so much for the general health of participants, and if Public Health audit allowed, would demonstrate exceptional cost benefits to the NHS. The benefits to Communities served by Sobell and other GLL sites needs official recognition especially in the wake of the recent pandemic.

Resposta da Better - Sobell Leisure Centre
Amazing costumer service and very clean! Stephen is an amazing instructor and I managed to learn how to use the equipment.

Resposta da Better - Sobell Leisure Centre
Very nice staff made my daughter comfortable on her 1st day.
Good inspiration for kids.

Resposta da Better - Sobell Leisure Centre
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.