I have an unjustified fine for non attendance. I did attend the class, left a few minutes early as I felt pain in my knee. My next booked class, Aqua, I was not able to do because the locker in the... Ver mais
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Localização
Alterar localizaçãoNorthumberland Avenue, RG2 8DF Reading, GB
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Leia as opiniões dos outros
Staff member are very helpful. on 26/01/2026 Rhea went to her first lesion at 16;45 to 17;15 ,on her group there was 6 learner children's and the teacher was only one which I can see she was finding v... Ver mais
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I was delighted to find that the South Reading Leisure Centre is a 20 minute bus journey from my home. The swimming pool is great, space for all abilities, not too busy and lanes available at differe... Ver mais
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Friendly and helpful staff,gym is temporarily closed this week due to a refurb but pool is still open and it's a nice atmosphere and information was available. Happy I chose this site .
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Informações sobre a empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contacto
Northumberland Avenue, RG2 8DF, Reading, Reino Unido
3,9
Bom
30 opiniões
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Simple app to book and enjoy the swim…
Simple app to book and enjoy the swim for fitness sessions
22 de agosto de 2024
Resposta da Better - South Reading Leisure Centre
Hi Michelle
Thank you for your review
It's wonderful to hear that you're enjoying the Swim for Fitness sessions and that you've been able to make bookings and use the App effectively!
We hope you continue to have a great experience with Better.
Kind Regards
Amir
Very disappointed and awful rude lady…
Very disappointed and awful rude lady staff.I can’t believe gym machines and equipments are so so delicate when I’m going to use it’s brakes.I can’t use freely and happily.your money is not worth it.Feels like go somewhere else.
21 de agosto de 2024
Opinião espontânea
Resposta da Better - South Reading Leisure Centre
Hi Parbati
We sincerely appreciate your review.
We are very sorry to hear about your recent experience and your disappointment.
An email regarding your review has been sent to you. Please reply to it if you wish to offer additional information or if you would like to escalate the matter.
Kind Regards
amir
Supportive staff
The staff have been really supportive and helpful in getting me started on my return to fitness journey. Centre is very clean and welcoming
20 de agosto de 2024
Resposta da Better - South Reading Leisure Centre
Hi Miss T,
Thanks for your review.
I am happy to hear the staff at South Reading have been so supportive and helpful.
Warm Regards
Hazal
Resposta da Better - South Reading Leisure Centre
Dear Amos,
We would like to express our gratitude for your feedback.
We are delighted to learn of your satisfaction with your membership at the South Reading Leisure Centre, as well as the ease of navigation on the website and App. We trust that you will continue to derive enjoyment from your membership at this facility and take advantage of the diverse range of activities it offers.
With warm regards,
Charmaine
Very relaxing
I enjoy going because it relaxes my body and when I'm finished I feel amazing.
10 de junho de 2024
Resposta da Better - South Reading Leisure Centre
Good evening Resham,
We want to express our gratitude for taking the time to share your feedback.
We are thrilled to learn that you are finding great enjoyment in your membership at the South Reading Leisure Centre. It warms our hearts to know that you leave the gym feeling rejuvenated and at ease after your workout sessions.
We hope you continue to enjoy the great activities offered at our Better operated facilities.
Kind regards,
Charmaine
Easy (ish) sign up
Easy (ish) sign up, responsive admin on document authorisation. Very polite and happy reception staff (separate staff on separate visits) and a clean gym with a nice vibe and good availability.
30 de maio de 2024
Resposta da Better - South Reading Leisure Centre
Good Morning Scott,
Thank you for taking the time to share your feedback with us. Your review has brightened our day! We are absolutely thrilled to hear that you are having a wonderful experience with your membership at the South Reading Leisure Centre and the staff have been polite and professional each time you attend.
Your feedback means a lot to us, and we are committed to ensuring that your experiences with us continue to be positive. Thank you again for your kind words.
Kind regards,
Charmaine
Absolutely awful
Absolutely awful. Horrible rude staff, incredibly childish and immature, experienced sufficient discrimination against myself to pretty much lose all motivation to go at all which is obviously not helpful in a gym. Other gym members pretty unpleasant, rude young women (whom the staff are more than happy to suck up to of course :/) and bigoted, racist older men. Nearly went home in tears pretty much every time I went. I’m a pretty happy go lucky person, but this sh*thole managed to even dishearten me. NOT worth your money. Go somewhere else. One star is generous.
Only positives are kept clean regularly, nice changing rooms and lots of space.
16 de maio de 2024
Opinião espontânea
Resposta da Better - South Reading Leisure Centre
Hi Anoymous,
Thank you for your review.
We are very distressed to read about your experience at South Reading.
Customers are at the heart of everything we do and we are so disappointed that you have not felt this way.
I have sent you a 'find reviewer' so we can get some more information from you and hopefully discuss your review in more detail and reach a resolution.
Warm Regards
Hazal
UPDATE:
Hi,
We sent you a request for your contact information but you did not respond so we have been unable to assist you in resolving your complaint.
If you do require further assistance, please feel free to reach out.
Warm Regards
Hazal
South Reading Leisure Centre
Easy to book and never feels overcrowded. Staff very helpful.
Hopefully lockers will be mended soon.
11 de julho de 2023
Resposta da Better - South Reading Leisure Centre
Good Evening Joanne,
Thank you for your review.
We are delighted to hear that you are enjoying your membership at the South Reading leisure centre and the staff are friendly and helpful. We are sorry to hear that the lockers are in a state of disrepair so I will forward your comments onto the centre so the manager can look into this and get the lockers repaired.
Hope this helps.
Kind regards,
Charmaine
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