They continue to offer a higher credit limit which helps my rating. I maintain my usage low but have wiggle room if I need it....
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Payments are easy done, the app is by far the easiest to use and has stayed that way unlike other apps which keep updating and confuses people, and have a very generous credit limit, well done
A empresa respondeu
Hasn't worked in a few months. It not locked/blocked, has credit available but declined everywhere all the time. Think ill just lay it off and use my other one with lower interest In response to... Ver mais
A empresa respondeu
I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Informações de contacto
Reino Unido
- www.bip.credit
4,3
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy and reliable to use app is good
16 de janeiro de 2025
Resposta da Bip
Hi Michael, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Resposta da Bip
Hi Duncan, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
👍👍👍👍👍👍👍👍👍👍👍👍
9 de janeiro de 2025
Resposta da Bip
Hi Deividas,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Resposta da Bip
Hi Brian,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Had my BIP account for a couple of…
Had my BIP account for a couple of years now, never had a problem and really good if you have to contact them.
It's peace of mind knowing the credit is there if it's needed
9 de janeiro de 2025
Resposta da Bip
Hi Janice, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Good experience all round never had any…
Good experience all round never had any issues.
9 de janeiro de 2025
Resposta da Bip
Hi Kelly, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Title: BIP Credit Card: Powered by Donuts, Not Brain Cells
BIP Credit Card: A Masterclass in Incompetence
Ah, BIP Credit Card, where efficiency goes to die. Closed the account in January 2024, settled it in September 2024, and yet here we are—2025—with this gem of financial wizardry still listed as “open” on Experian.
You’d think reporting accurate data to credit agencies would be a basic expectation, but no, BIP seems to operate on a “we’ll get around to it… someday… maybe” approach. Are they too busy snacking on Dime Bars to manage something as trivial as correctly closing an account?
The best part? Even after being informed (twice!) about their mistake, they’ve stuck to their guns, proudly flaunting their ability to ignore reality. It’s almost as if they’re competing for the “Most Useless Credit Provider of the Year” award. Spoiler alert: They’ve won.
But fear not, 2025 will see the Financial Ombudsman swooping in to save the day, because clearly, BIP needs a grown-up to teach them how to do their job. Bravo, BIP. Bravo. Customer service excellence at its finest.
2 de setembro de 2024
Opinião espontânea
Resposta da Bip
Good Morning Mr Corcoran,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Zoe
Informed them my mother had died
Informed them my mother had died, as her carer this meant I had lost £350pm income. Informed them of this and that I wanted my account frozen and a payment plan put in place. They were less than useless, only interested in gaining more interest charges. Did not care I’d watched my mother die a week previously. Did not care I have a funeral to pay for next month. Useless company. Didn’t even do an income and expenditure form to determine if I could afford repayments, made assumptions. I will now have to go to stepchange to set up repayments and this is the poor review I promised them.
30 de dezembro de 2024
Opinião espontânea
Resposta da Bip
Hi Carl, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. Thanks, Michelle.
Its quick and easy to use via your…
Its quick and easy to use via your phone, the customer service department are very helpful and very friendly.
18 de dezembro de 2024
Resposta da Bip
Good Afternoon, Matt,
Thanks for taking the time to share your experience, it's great to hear you're finding it so easy!
- Kenith
All online easy to use and great…
All online easy to use and great customer service when needed
12 de dezembro de 2024
Resposta da Bip
Hi, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 thanks, Michelle.
Been using Bip for 2 years now and it’s…
Been using Bip for 2 years now and it’s been fine. Any issues I have I contact via message and they’ve helped me. They’ve added money and balance transfer options and you can also check your credit score with the app. Only thing is the arp is quite high.
12 de dezembro de 2024
Resposta da Bip
Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great credit card easy & fantastic app…
Great credit card easy & fantastic app loving it
12 de dezembro de 2024
Resposta da Bip
Hi Mario, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Great little cardless credit card…
Great little cardess credit card connected to Google wallet so always have a way to pay just incase you forget your wallet, Had it for over a year with no problems. I would recommend this
5 de dezembro de 2024
Resposta da Bip
Hi Allan,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Easy to use and easy to check your…
Easy to use and easy to check your balance ect
5 de dezembro de 2024
Resposta da Bip
Hi David,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Very good app
Very good app, easy to use.
All correspondence very easy to understand.
5 de dezembro de 2024
Resposta da Bip
Hi David, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Easy to use no hassle card free credit…
Easy to use no hassle card free credit card can't complain so far anyway
27 de novembro de 2024
Resposta da Bip
Hi Cameron, thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
Company has a dodgy app which doesn’t…
Company has a dodgy app which doesn’t credit payments to your account
They don’t give a damn when you ring them
25 de novembro de 2024
Opinião espontânea
Resposta da Bip
Hi, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Simple straightforward card
Simple straightforward card. Works brilliantly.
Only downside if you consider it one is that you do not get an actual card.
It is all done via your phone.
14 de novembro de 2024
Resposta da Bip
Hi Paul,
Thank you for taking the time to leave us a kind review, we appreciate it!
Best,
Stephanie.
Resposta da Bip
Hi Espoir, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Resposta da Bip
Hello David. Thank you for your kind words and positive review. We're delighted to hear you've had a great experience so far. Best, Audrey
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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