The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Ver mais
A empresa respondeu
Easy to order, cheapest available price and no additional costs as could pick up from store. Brighton store staff were super friendly and efficient. Thank you.
A empresa respondeu
Very helpful with sizing walking boots for my daughter doing DofE. Let her try with socks before purchasing and told her we have 28 days to return if she wishes to try them around the house to get a p... Ver mais
I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Ver mais
A empresa respondeu
Escrito pela empresa
8-9 North Street, BN1 1EB, Brighton, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Jude was a huuuge help with picking hiking shoes for my Japan trip!!

Resposta da Blacks - Brighton
Joley was a great help locating the garment I needed. Not rocket science but a friendly approach goes a long way. Thank you Joley!!!

Resposta da Blacks - Brighton
I went to Blacks to get some walking boots and Blossom was extremely helpful and informative. I recommend this store to anyone looking for the right products and great customer service.

Resposta da Blacks - Brighton
James and his colleagues were friendly, well informed and helpful. Excellent service all round, especially the advice regarding the most suitable items of clothing for our needs. We are very happy with our purchases.

Resposta da Blacks - Brighton
Alina was really helpful in choosing a pair of walking bots - great service

Resposta da Blacks - Brighton
We were shopping for walking boots for my husband. We were helped by Lily who was immensely helpful and knowledgeable about the boots. He tried on several pairs and found one that was just right.

Resposta da Blacks - Brighton
Temperature's dipping below zero degrees, I needed warmware that actually keeps me warm. Got talking to one staff member, who we discovered we both have metal implants, he went through all my options accordingly as I struggle to stay warm. Really useful advice, I tried on the suggested gloves and hat, and immediately felt the benefits. Much appreciated the friendly service, felt very attended to and bought items that will actually do the job!

Resposta da Blacks - Brighton
Went out to Brighton today and after I got on the bus realised the bobble had come apart on my recently purchased bobble hat. What use is a bobble hat without its bobble? Pleased to see the local Blacks store right across from the bus stop, so decided to pop in and see if they could help. The bearded gent was very helpful and offered to exchange the hat and went out of his way to get the same design, which was not on display. I was pleased and surprised by that great service. Thank you.

Resposta da Blacks - Brighton
Lily was very helpful. She was very knowledgeable about the products and made some useful suggestions.

Resposta da Blacks - Brighton
Following an accident caused by a brand-new pair of walking boots – purchased elsewhere - I visited Blacks, North Street, Brighton to buy a pair of Brasher walking boots. There were three different types of Brasher boots. The assistant, Eloise, was extraordinarily helpful, patient and kind. She observed my walking gait and gave excellent advice, recommending walking sticks to help with my balance, set them up for me and I purchased them. It was an all round excellent experience with a very kind and intelligent assistant.

Resposta da Blacks - Brighton
Harry was extremely helpful and knowledgeable. Gave me good advice on choosing the right back back and walking shoes for my upcoming trip to Peru(Inca trail)
Thank again.

Resposta da Blacks - Brighton
Friendly and polite people and excellent help from Anastasiia

Resposta da Blacks - Brighton
Excellent service from Lily and Jess, many thanks. Vince.

Resposta da Blacks - Brighton
Excellent service from Harry and the Brighton team. Great knowledge.

Resposta da Blacks - Brighton
I recently visited Blacks Mountain Shop and was fortunate to be assisted by Eloise. From the moment I walked in, they were welcoming and attentive. They listened to my needs and offered thoughtful suggestions based on their knowledge of outdoor gear.
Thanks to Eloise, I left the shop feeling confident I’d made the right purchase. I highly recommend asking for them if you're shopping at Blacks — they're a true asset to the store!

Resposta da Blacks - Brighton
Lily went the extra mile for me on the 13/11/24. I visited the Brighton store looking at women's walking boots. Tried on several pairs but they seemed a little tight across the toes she offered me the next size up but too big. Lily then offered me a different brand that were known to be a little more roomy, that with a half size up and i was in heaven! She even offered me walking socks to try them on properly. I left the shop feeling confident that I had bought the most comfortable pair of walking boots! Thank you Lily for your excellent customer service and patience in helping me buy the right product for my aging feet!!! 😀

Resposta da Blacks - Brighton
Bought some waterproof walking boots yesterday. Great service from the Black Team (esp Mike) who knew his stuff.

Resposta da Blacks - Brighton

Resposta da Blacks - Brighton
Went in for a pair of walking boots. Was assisted by Lily who had good product knowledge and was super patient while I tried and retried about 6 pairs. Always a good experience shopping at this branch.

Resposta da Blacks - Brighton
Great Customer Service, Lily was sent to help me through the different types of hiking trousers with a lot of patience and insights since I don't know much about hiking gears. The price was also right so happy days!

Resposta da Blacks - Brighton
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