This store is always the highlight when I venture to Yeovil. The staff are so genuinely welcoming and always deliver beyond my expectations. This time, Ben helped me choose the most effective... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Ver mais
A empresa respondeu
Had such a lovely experience today! The service was fantastic, especially from Filip, who was so friendly, helpful and welcoming. He went above and beyond to help us and was really knowledgeable and h... Ver mais
A empresa respondeu
A long delivery time, the item was returned and like the delivery I am still waiting for my refund, should be quicker.
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- também em
- Loja de artigos de corrida
- Loja de artigos para acampamento
- Loja de calçado
- Loja de malas e malas de viagem
- Loja de roupa desportiva
Sobre Blacks - Yeovil
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
22 Middle Street, BA20 1LY, Yeovil, Reino Unido
- 01935 314156
4,9
Excelente
777 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful staff
Hazel and her colleague were very helpful to help my husband to chose a pair of Merrell sandals. Very polite and showed us the offer of a half price item
26 de junho de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Good experience
I came in for some new walking boots having viewed some online. Will helped me find the ones I wanted and discussed with me the different pairs while I tried them on. He was very helpful and it made for a very positive shopping experience. Thank you!
14 de junho de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Hazel gave me an amazing welcome into…
Hazel gave me an amazing welcome into the store, when I got to the till she let me know kindly that I was able to get the extra offer on products which I purchased two of them.
17 de junho de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Hazel was really lovely she was…
Hazel was really lovely she was friendly and welcomed me as soon as I walked into the store. It was a good visit
17 de junho de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Resposta da Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Great customer service
Kelly was very helpful and advised us on walking boots coats.
I would give 5 stars if Blacks had more environmentally friendly products.
3 de junho de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Great service.
As always great service from Ben and the team at Blacks, Yeovil. Ben is such a pleasant and friendly person. His knowledge is without question superb. I always shop at Blacks when I need camping or navigational equipment.
15 de maio de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Blacks Customer Care Team
Excellent service Hazel was very helpful
Excellent service Hazel was very helpful
5 de maio de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Resposta da Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Very friendly staff and a very nice…
Very friendly staff and a very nice shop and Hazel was very good
2 de maio de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Excellent service very helpful nothing…
Excellent service very helpful nothing was to much for the sales assistant.
27 de abril de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Louise service - Blacks
Excellent service from Louise—she stayed late even as the shop was closing and offered plenty of great recommendations and insight. She definitely made the experience much better for the both of us.
3 de abril de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Blacks Yeovil
I’ve shopped in Blacks in Yeovil for several years. The staff, particularly Hazel, are always very helpful and professional. It’s a pleasure to visit the shop.
21 de janeiro de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Staff very helpful
Staff very helpful, excellent service, purchase was value for money. I will call again
20 de março de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Satisfaction
Wide range of products and all sizes in stock. Great advice and suggestions from staff members encountered. Would like to give an extra mention for Hazel and Duncan. Thank you very much
18 de março de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Went in today and bought x2 1/4 zips…
Went in today and bought x2 1/4 zips and very happy with them and Hazel served me and was lovely and gave us a great service. 😌
10 de março de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Resposta da Blacks - Yeovil
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Salesman👏👏👏👏😁😁😁
Service was great, especially from a nice young man named Will who helped me to try on some hiking boots. Excellent advice and knowledge.
Thank you Will
2 de março de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Black's Yeovil.
A very good choice of stock. The lady who assisted me, Hazel, was very professional, polite, and friendly in her demeanor.
Will definitely visit again.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Excellent service
Louise was really helpful and gave us excellent advice.
9 de fevereiro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.