This store is always the highlight when I venture to Yeovil. The staff are so genuinely welcoming and always deliver beyond my expectations. This time, Ben helped me choose the most effective... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Ver mais
A empresa respondeu
Had such a lovely experience today! The service was fantastic, especially from Filip, who was so friendly, helpful and welcoming. He went above and beyond to help us and was really knowledgeable and h... Ver mais
A empresa respondeu
A long delivery time, the item was returned and like the delivery I am still waiting for my refund, should be quicker.
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- também em
- Loja de artigos de corrida
- Loja de artigos para acampamento
- Loja de calçado
- Loja de malas e malas de viagem
- Loja de roupa desportiva
Sobre Blacks - Yeovil
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
22 Middle Street, BA20 1LY, Yeovil, Reino Unido
- 01935 314156
4,9
Excelente
777 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always great service and communication…
Always great service and communication in Yeovil Blacks. We visit this store often, we have dog and love the outdoor life. So when we are greeted by Ben Saywell, we know we are going to get someone knowledgeable and friendly.
8 de fevereiro de 2025
Opinião espontânea
Kelly was absolutely wonderful
Kelly was absolutely wonderful. She was so knowledgeable about all the different hiking boots, and so helpful.
She had to get out masses of pairs in differing sizes but was cheerful and happy all the time.
Brilliant service in every way.
7 de fevereiro de 2025
Opinião espontânea
Hazel was very helpful and friendly
Hazel was very helpful and friendly, pointing out other offers I was entitled too that I had missed
3 de fevereiro de 2025
Opinião espontânea
Excellent
Kelly couldn't have been more helpful or patient whilst helping me make my purchase.
31 de janeiro de 2025
Opinião espontânea
Brilliant!
Brilliant!! So good to deal with a person. Got personal service and great advice. Got the right shoe and the tight size.
29 de janeiro de 2025
Opinião espontânea
Excellent store in Yeovil
Excellent store in Yeovil, Kelly and Tom were extremely helpful I would recommend this store and Black's in general
29 de janeiro de 2025
Opinião espontânea
Great service and good prices
Attentive service from Kelly and plenty of choice. I needed a new pair of walking shoes and got a pair of Merrell's for a good price.
28 de janeiro de 2025
Opinião espontânea
Louise was really helpful and…
Louise was really helpful and persevered to get me the right fitting boots. Very happy
Thanks
24 de janeiro de 2025
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Store had items in stock
Store had items in stock, and served by a very helpful happy Hazel
21 de janeiro de 2025
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
The lovely Louise
The lovely Louise, again, afforded me her time, patience and experience in supporting a well informed purchase. Thank you.
19 de janeiro de 2025
Opinião espontânea
Great experience!
Didn't get the staff member's name but she was very helpful, without pressure, and as a result I got what I was hoping to buy! So good to be able to try a variety of footwear in an actual shop rather than wasting time online, great prices too, very competitive. Thank you number 006 on my receipt, whoever you are!
7 de janeiro de 2025
Opinião espontânea
Hazel was fantastic
Hazel was fantastic, really made my trip to Blacks easy. Thank you!
31 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Helpful staff a good experience
Lou and Hazel were extremely helpful, making our shopping experience very enjoyable thanks.
31 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
great service from Hazel
23 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Excellent service in the Yeovil store…
Excellent service in the Yeovil store on a really busy day.
Very informative and helpful. Ordered my boots which arrived promptly and are exactly what I need.
9 de dezembro de 2024
Resposta da Blacks - Yeovil
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Resposta da Blacks - Yeovil
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Staff very helpful
Staff very helpful (Hazel on the till), good range and prices.
19 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Resposta da Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Lovely service given by Hazel!
Lovely service given by Hazel!
17 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
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