This store is always the highlight when I venture to Yeovil. The staff are so genuinely welcoming and always deliver beyond my expectations. This time, Ben helped me choose the most effective... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Ver mais
A empresa respondeu
Had such a lovely experience today! The service was fantastic, especially from Filip, who was so friendly, helpful and welcoming. He went above and beyond to help us and was really knowledgeable and h... Ver mais
A empresa respondeu
A long delivery time, the item was returned and like the delivery I am still waiting for my refund, should be quicker.
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- também em
- Loja de artigos de corrida
- Loja de artigos para acampamento
- Loja de calçado
- Loja de malas e malas de viagem
- Loja de roupa desportiva
Sobre Blacks - Yeovil
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
22 Middle Street, BA20 1LY, Yeovil, Reino Unido
- 01935 314156
4,9
Excelente
777 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hazel was amazing :)
17 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
We have been treated very respectful by…
We have been treated very respectful by Haze C . Very kind lady
17 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Blacks Customer Care Team
Very helpful and polite staff.
14 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff. Good quality trousers at a great price. Changing room very small and could have done with a chair. Nice lady on the till who upsold some batteries at half price.
12 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Hazel made are experience in Black's…
Hazel made are experience in Black's exceptional, bought some tee-shirt and jumper in your half price sale. Yeovil
10 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Hiking shoes
Served very quickly always great service here Hazel and Kelly very helpful !
12 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Great personal attention and help from…
Great personal attention and help from Louise. Many thanks, the boots seem very comfortable so far.
11 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Hazel at front desk was very helpful…
Hazel at front desk was very helpful and easy to approach for help
9 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Merrell walking boots
We have just bought some Merrell walking boots and the service was excellent. Louise, who helped us, ensured that he had the correct fit and the time to make his decision. Thank you so much, excellent service.
30 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
Purchased two new pairs of waterproof…
Purchased two new pairs of waterproof trousers , I have to state the service I received from Louise was brilliant. The team in Blacks are always helpful whether it’s looking for the right sizes or just understanding what you need . Highly recommend going in to Blacks in Yeovil .😎
23 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Haven’t been in Blacks for years
Haven’t been in Blacks for years. Hazel was very helpful. Bought the perfect Peter Storm top which was in the Black Friday deal!
19 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Excellent experience overall
Excellent experience overall, salesman William was super engaged and knowledgeable and helped me find everything. Also the prices are much lower than the Trespass across the road. Highly recommended.
17 de agosto de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Hazel was very helpful
11 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Great service
Great service, thanks for searching your stock to find the right size.
11 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Resposta da Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Excellent Service
4 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Hazel & her manager were very polite &…
Hazel & her manager were very polite & helpful. It is nice going into a shop & be able to try things on
31 de outubro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Excellent service
Excellent service, very helpful and quickly found me what I needed!
28 de outubro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Excellent staff that where friendly and…
Excellent staff that where friendly and knowledgeable about the products I was looking to purchase
27 de outubro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Louise in Blacks Yeovil store
Louise in Blacks Yeovil store, was great when we chose walking shoes. Her advice on sizes was spot on and on the shoes we were looking at. Her customer service was first class. There was a good selection of shoes to chose from and at good prices. Will certainly shop there again.
26 de outubro de 2024
Opinião espontânea
Resposta da Blacks - Yeovil
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
A Experiência Trustpilot
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