Boot Buddy Ltd. Opiniões 2238

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fits really well into my wife’s Puma ST, simple to fit, looks good and comes with numerous Velcro or sticky pads to ensure the integrity of boot remains as new. It’s a rigid structure which is easy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great quality accommodation for my dog in my Jaguar x Type Estate All purposely made for my car. I like the colour scheme and all strongly built and easy to fit. I'm very happy with my purchase an... Ver mais

Classificada 5 em 5 estrelas

This Company is outstanding, we'll worth it. There boot products are well made and speedy delivery. Any queries about your goods, there response is second to none. I would recommend boot buddy to anyb... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely amazing company, we bought a new car and wanted a decent dog guard. We've had black bar ones before, and not good for driving, then BOOT BUDDY popped up, and the rest is history:) , these d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Veículos e transporte

Informação fornecida por diversas fontes externas

Keep your car boot clean with our car boot liners, load liners and dog guards. Made in the UK, delivered world-wide.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

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Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great boot liner

Great boot liner, works well when you have dogs and would definitely recommend to others. We bought the liner for the new Mercedes GLB

6 de agosto de 2025
Classificada 5 em 5 estrelas

Fantastic!

Fantastic!! The BootBuddy came when expected and fitted perfectly into my car - no issues. So please with it and the accompanying mat, which my dog adores!

5 de agosto de 2025
Classificada 5 em 5 estrelas

Excellent product

Excellent product, really well made, perfect fit for model of car. This si our second one - they last for years and really help large dogs travel safely. Would recommend.

5 de agosto de 2025
Classificada 1 em 5 estrelas

I had to chase for the product and I…

I had to chase for the product and I had paid extra for special delivery in a certain amount of time. Customer services was good and refunded the extra price paid for the delivery. It arrived the next day.
The product isn't what I thought it would be as a friend has one and it seems to be a better material and quality. Also I had been in contact with someone via their message service on the website as I didn't know what size etc. Unfortunately it doesn't seem to fit snuggley in my boot. The welcome strips aren't heavy duty or strong enough. I have gone out and purchased more but they are similar to ones I received. I do believe it is not the correct size.
Unfortunately I wouldn't recommend thus product to anyone

5 de agosto de 2025
logótipo da Boot Buddy Ltd.

Resposta da Boot Buddy Ltd.

Hello

Thank you for your feedback. We are sorry to hear that your order has not met your expectations. We want all customers to be happy with their purchases so we are sad to hear that this is not the case for you.

We always ask that customers contact us on receipt if they have any concerns over fitting/quality. We understand that the products may not be suitable for some customers which is why we have a returns policy in place. We cannot see any record of you contacting us regarding any issues with this order. If you would like us to check the fit, please feel free to send us some photos of the products fitted and the team can review this.

Kind regards

The Boot Buddy Team

Classificada 5 em 5 estrelas

The perfect solution

This is a great product. Don’t know why I haven’t seen this before. It’s just what I needed. All the other soft fabric protectors fall off, do not stay in place and many other issues especially as I have two dogs. There are so many plus points to Boot Buddy I cannot put them all down here. Perfect.

5 de agosto de 2025
Classificada 5 em 5 estrelas

Outstanding quality and fit

Have tried a number of boot and bumper guards over the years, just got a new car so needed a new set. Delighted to have found Boot Buddy and really impressed with the quality, fit and friendly service I received. Excellent all round 🏆

21 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing. Quick packing and posting and came by the date they promised! Our Reggie loves the boot now. He doesn’t even allow us to add his bed in. Super comfy and looks amazing.

21 de julho de 2025
Classificada 5 em 5 estrelas

These guys are amazing

These guys are amazing! Did my ŠKODA Elroq today having never doing my model before it looks great.
I know how hard wearing these boot buddy’s are as I had one in my last car.
Very durable and kept my car in good condition.
The staff are amazing very knowledgeable about there products.
Good service all round , highly recommend
I

13 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

What a disappointment

Took ages to arrive, but they set this expectation on the website, so I guess that's fine. For something inherently so simple it is surprising what a massive pain it is to put together. I'd almost recommend it's a two man job, considering you have to work this highly inflexible massive piece of plastic and try to get perfect alignment on bits of velcro that hold the two pieces together. When you finally succeed and get it into the boot, imagine the disappointment when at the end of all of you have a £130 boot liner that doesn’t fit as it's about 2cm too deep. Took out the liner and stuck in the vetbed that I purchased with it. EVEN THAT ONE is about 2cm too big, meaning it ends up sticking out over the closing mechanism of the boot. As it cleverly says on the packaging that if you fully unwrap the product it will affect the returnability of the product, I'm gonna go ahead and assume I've just torched £150. What a massive let down.

10 de agosto de 2025
Opinião espontânea
logótipo da Boot Buddy Ltd.

Resposta da Boot Buddy Ltd.

Hello

Thank you for taking the time to share your detailed feedback. We’re very sorry to hear about your experience. We want all customers to be happy with their purchases from us.

While we do our best to set accurate delivery expectations and provide clear assembly instructions, we understand that the setup process you described was far more difficult than it should have been. The issue with the product sizing is especially concerning, as these products should fit properly for your vehicle model.

All of our products can be tried and tested with the film in tact so that if a customer wishes to return an item for any reason, they can do so and the product can remain in original condition. We put this information clearly on the instructions and returns form as well as the film itself. We always advise to contact us if there are any issues with fitting. I cannot see that you have done so in this case. You would be more than welcome to contact our customer service team at sales@boot-buddy.com and we would be happy to check the fit for you and see how this could be improved on.

We appreciate your honest feedback and we will use this to improve our products and service.

Kind regards

The Boot Buddy Team

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