Giovanni did a great job fitting me up with new hearing aids. I’ve been using hearing aids for 9 years but have never upgraded, I was amazed at the new technology and Giovanni was really knowledgeable... Ver mais
Localização
Alterar localizaçãoBoots, 11-13 Cornhill, IP33 1BT Bury St Edumunds, England, GB
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My wife and I have received excellent service and advice from Giovanni. He took time to explain every aspect of the process involved in the testing for and fitting of our hearing aids.
Giovannii was friendly, welcoming and explained everything clearly. Gave options on the type and costs of hearing aids available
I was & always have been treated really well by the audiologist at Boots Hearing Care. Again today was excellent.
Informações sobre a empresa
- Loja de aparelhos auditivos
- também em
- Audiologista
- Reparação de aparelhos auditivos
- Serviço de assistência para surdos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Informações de contacto
Boots, 11-13 Cornhill, IP33 1BT, Bury St Edumunds, England, Reino Unido
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Caring
Very patient and helpful. Took the time to explain everything. Given another appointment to make sure that I am comfortable with the hearing aid.
Very helpful & explained everything…
Very helpful & explained everything very well
Giovanni is highly knowledgable
Giovanni is highly knowledgable, very helpful (and funny!) An excellent experience.
Was made to feel at ease and all my…
Was made to feel at ease and all my questions were answered.
Poderá usar IA para responderLer mais
Boots hearingcare BSE
I booked an appointment for my mother who is struggling with her hearing. I would not recommend booking a hearing test at Boots if you’re not going to purchase their hearing aids. The demeanour of the Boots representative certainly changed when he realised this. He became quite abrupt with my mother and I’m glad I was there, let’s just say my sister would not have been as tolerant as me. Manners don’t cost anything.

Resposta da Boots Hearingcare - Bury St Edmunds
Hearing care at it's best.
The Boots Hearing care representative was excellent, he was professional and respectful and made me feel comfortable from the start.
The test procedure was first class. At every stage the process was explained and everything went perfectly.
I would recommend Boots Hearing care to everyone who has a hearing problem.
Excellent service.
Jonathan was very patient and kind and his professional ability made my experience easy to understand.
Felt confident with audiologist who…
Felt confident with audiologist who explained the process thoroughly
Great service
The appointment started on time and everything was carefully explained as we went through the examination. The lady undertaking the exam was very patient and answered all our questions.
Very helpful experience
I was seen on time by Rose Jewell and welcomed with a charming smile. She was efficient kindly and helpful. I did not feel any sales pressure, which I tend to automatically resist.
I had to wait for several weeks for my appointment, and with a week to go, it was put back but five weeks. I went into the store to protest. The staff could not have been more helpful, and the next day I was offered a cancellation. I was very impressed.
Very comfortable experience
Very comfortable experience
I was nervous about having hearing aids but they are so comfortable forgot I had them in
Excellent service & very friendly staff
Good and relevant explanation of…
Good and relevant explanation of hearing tests and aids. Good communication and caring attitude.
Recent appointment was very promising
Recent appointment was very promising. Polite, friendly and helpful service.
Very good service all round.
Rose was so friendly and efficient and…
Rose was so friendly and efficient and understood all the problems associated with both hearing loss and difficulties with memory problems
Helpful Professional Audiologist.
I have had the pleasure of meeting Rose, the audiologist in Bury St. Edmunds.
Friendly, welcoming, professional.
I have had a problem with my hearing aids, which, eventually, have had to be returned .
My score would be 5 for Rose, but my problem is not yet resolved, so we need more time for a good resolution.
Outstanding Hearing Care
The audiologist was outstanding since everything was explained about the whole process from beginning to end. Detail by detail I knew what my hearing problem entailed and every care was given to make sure my new hearing aids were working properly and that I knew how to use them. Outstanding service.
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