Boots Hearingcare - Edinburgh (World Of Hearing) Opiniões 

52
•
TrustScore: 4.5 em 5

4,3

Boots, 101-103 Princes Street, EH2 3AA Edinburgh, Scotland, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

No pun intended!! I had a quick and easy hearing test with Jack who was great and very reassuring, particularly because I HATE having anything near my ears. After the test, he went through the results... Ver mais

Classificada 5 em 5 estrelas

Last week I had a half-hour appointment with Emerick ValDez-Tan and I am absolutely delighted with the service I received from him. I had quite a few problems with my hearing and hearing aids and Emer... Ver mais

Classificada 5 em 5 estrelas

Thank you to Boots Hearingcare, Princes Street, Edinburgh for next day appointment and especially to my Audiologist, Emerick ValDez-Tan.I needed wax removal + a hearing test before I was helped to cho... Ver mais

Classificada 5 em 5 estrelas

I’m a traveller from the USA who was visiting Edinburgh during the first weeks of May. One day the tiny speaker element of my Phonak hearing aid device broke away from the main body. I found and visi... Ver mais


Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. também em
  3. Audiologista
  4. Reparação de aparelhos auditivos
  5. Serviço de assistência para surdos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contacto

  • Boots, 101-103 Princes Street, EH2 3AA, Edinburgh, Scotland, Reino Unido

4,3

Excelente

TrustScore: 4.5 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(52)

2771 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

I bought my Phonak hearing aids over two years ago from my local Boots. I’ve been very unhappy with the service there and my hearing was getting worse. So much so that it was really affecting my everyday life which started to become very upsetting especially over the last six months when I felt I was alienating myself in company.
I decided to go to the Edinburgh Princes Street branch and booked a review appointment online (which I got within a few days - unlike my local Boots)
I met with Emerick Valdez-Tan who listened to my concerns, found extra time to do a hearing test and conducted various other checks. (two of which I’ve never had done before!?!?)
He has transformed my hearing.
Emerick insisted I return four days later and he made a slight adjustment ensuring all was okay.
I was delighted with the levels of care and empathy shown to me by Emerick and am very grateful to him.

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you to Boots Hearingcare

Thank you to Boots Hearingcare, Princes Street, Edinburgh for next day appointment and especially to my Audiologist, Emerick ValDez-Tan.I needed wax removal + a hearing test before I was helped to choose new aids, all completed on my first visit.A week later I returned to pick up the new hearing aids, when Emerick also connected them to my mobile + tablet.I am delighted with the improvement to my hearing+ very impressed by all the care taken for me. Thank you.

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

I have just bought new hearing aids. My audiologist was Emerick Valdez - Tan who was extremely helpful through the whole experience. He was very thorough throughout the whole proceedings including keeping me abreast of the arrival of the new devices

20 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Incredibly helpful at Boots Princes St

Bought a new phone. Couldn't get my hearing aids paired to it despite many attempts. Went into boots hearing care in Princes St without an appointment, and Jack Lovie took time out of his lunchtime to sort out my problem.
Thank you Jack. I am immensely grateful.

8 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Edinburgh hero

We were on holiday in Edinburgh before moving on to Fort William when I got a wax earplug stuck in my ear.
without appointment I was lucky enough to get to see Emerick Valdez-Tan, a lovely young man and after a very careful and thorough examination he managed to remove the earplug- bliss - without his help I no doubt would have had a trip to A&E and a spoilt trip Thanks again Emerick you were a life saver

17 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Kind help for a traveller in need!

I’m a traveller from the USA who was visiting Edinburgh during the first weeks of May. One day the tiny speaker element of my Phonak hearing aid device broke away from the main body. I found and visited Boots Hearingcare, and despite not having an appointment, the very kind specialist Emerick squeezed me in. He sat me down in his office and took the time to go through his supplies and find the exact replacement part. He was a joy to work with, and he had my hearing aid fixed in no time at all. The cost of the replacement part was minimal, and the service was superb. I thank Emerick, and I give highest recommendations to Boots Hearingcare.
-Greg from USA

12 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Happy Customer

Excellent in all respects.I was taken on time and every part of the procedure was explained to me .I felt very much at ease throughout the appointment.

6 de janeiro de 2024
Classificada 1 em 5 estrelas

Aids NOT working!

My hearing aids do not seem to work at all.
They are more like plugs in my ears and stop any noise from entering my ears.

6 de setembro de 2023
logótipo da Boots Hearingcare - Edinburgh (World Of Hearing)

Resposta da Boots Hearingcare - Edinburgh (World Of Hearing)

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

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