It was a fantastic experience from the beginning of the consultation until the end. Jeanie just took her time with me. Vey patient with me asking many questions! Will definitely recommend if. Tbank y... Ver mais
Localização
Alterar localizaçãoHempstead Valley Shopping Centre, Gillingham, ME7 3PD Kent, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Two reasons why I chose to use Boots Hearing at Hempsted Valley. First, personal recommendation by a family member. Secondly, a GP referral to Specsavers nearby whose 'sound proof' room allowed me to... Ver mais
Staff knowledgeable and helpful. Given alternatives to try if not happy with initial aids to ensure got solution best for me.
After a thorough hearing test, it was explained that my hearing was progressively getting worse so the audiologist explained that it was time to consider having hearing aids. Kechi ran though the dif... Ver mais
Informações sobre a empresa
- Loja de aparelhos auditivos
- também em
- Audiologista
- Reparação de aparelhos auditivos
- Serviço de assistência para surdos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Informações de contacto
Hempstead Valley Shopping Centre, Gillingham, ME7 3PD, Kent, England, Reino Unido
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It was a fantastic experience !
It was a fantastic experience from the beginning of the consultation until the end. Jeanie just took her time with me. Vey patient with me asking many questions! Will definitely recommend if. Tbank you
The whole process was extremely…
The whole process was extremely uncomplicated and straightforward what an improvement in my hearing !! Thank you very much Great.
Personal recommendation followed by professional and friendly approach
Two reasons why I chose to use Boots Hearing at Hempsted Valley. First, personal recommendation by a family member. Secondly, a GP referral to Specsavers nearby whose 'sound proof' room allowed me to hear customers chatting outside the room! Boots Hearing testing facilities were fully isolated from the outside noise; in response to my tinnitus, the tones used were 'warbling' so I could distinguish them from tinnitus. The consultation lasted the best part of an hour, during which any questions I had were thoroughly explored and explained. Choice of hearing aid was explained clearly. The first pair of hearing aids had a hardware fault on one; both were replaced. Boots offer a no quibble 90 days to explore the hearing aids; follow-up consultations are free. I was left confident in my choice of Boots and hearing aids. I was seen by Sean who was clarity itself, professional and friendly.
Chloe is an absolute star (and an excellent faint-handler!) ⭐⭐⭐⭐⭐
I recently popped into the Gillingham Boots Hearingcare branch to have my ears evicted of what felt like several pounds of wax. I was looked after by a lovely young lady named Chloe Stokes, and honestly, she deserves a medal.
Midway through the eviction process, my body decided to dramatically overreact, and I started to come over all faint. Instead of panicking or—worse—telling me to pull myself together, Chloe swung into emergency care mode. She immediately cranked up the aircon, fetched me a glass of water, and was incredibly patient. There was absolutely zero pressure to hurry up; she just waited until my soul had firmly re-entered my body before continuing.
To top off the five-star service, once my ears were successfully deforested, she offered me a free hearing test to give my freshly cleaned lugholes a proper spin.
I left the branch with a clean bill of health, significantly less wax, and a newfound appreciation for air conditioning. Chloe is a credit to Boots—professional, kind, and brilliant under pressure. Thank you so much!
Very friendly- exceptional service
Very friendly- exceptional service - extremely professional and informative.
Very relaxed examination and test.
Would highly recommend
Staff knowledgeable and helpful
Staff knowledgeable and helpful. Given alternatives to try if not happy with initial aids to ensure got solution best for me.
Very clear upfront good talk about how…
Very clear upfront good talk about how the hearing aids will work for me
Recommend
Friendly staff. Fully explained everything, from how hearing works to how things go wrong. Even managed to try a pair whilst I was there.
Fabulous…
Hearing test process starts with screen followed by fuller test. I had an initial appointment which audiologist Jeanie Fong was able to adjust while I was there to both tests with just time for a coffee between them! She has a fabulous engaging friendly manner and a very inquisitive and careful approach to testing.
audiologist Georgia
The audiologist Georgia was very detailed in explaining everything and very helpful with any questions I asked. I had a couple of issues with the hearing aids and she dealt with them professionally and efficiently. 10 out of 10 for everything
Excellent staff
Poderá usar IA para responderLer mais
Poor workmenship
The charger was not sent with the hearing aids so had to wait a extra week then the appointment was cancelled then the right aid stopped working so had to go back then the left aid doesn't charge enough so they have to go back so that is another 2 weeks with out my aids and I have paid for them already

Resposta da Boots Hearingcare - Hempstead Valley (World Of Hearing)
Usual friendly efficient service
Very friendly and helpful
Great Staff at the Hempstead Valley branch…
Staff at the Hempstead Valley branch were polite and professional. My appointment was for an hearing assessment which I found was pretty good. Geogia performed the hearing assessment and gave me all the options available. I personally found this experience very good, I would recommend this service to anyone.
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