Boots Hearingcare - High Wycombe Opiniões 

56
•
TrustScore: 4.5 em 5

4,7

Boots, 27 Eden Walk, HP11 2AU High Wycombe, England, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Friendly approachable staff. Audiologist was fantastic he explained everything to me which helped with my choice.

Classificada 5 em 5 estrelas

David was very friendly and professional he explained very clearly all I needed to know about my hearing aids! Couldn't be happier with them everything is so much clearer and sharper very pleased! I c... Ver mais

Classificada 4 em 5 estrelas

The waiting area is very badly managed. Needs some one there to check people in for appointments. Waited several mins and then went and sat down. A young man eventually came and told him I had... Ver mais

Classificada 5 em 5 estrelas

David was kind, efficient and patient. He explained everything that was happening and used layman's terms rather than specialist jargon. His manner was calm and reassuring. We felt safe and relaxed in... Ver mais


Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. também em
  3. Audiologista
  4. Reparação de aparelhos auditivos
  5. Serviço de assistência para surdos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contacto

  • Boots, 27 Eden Walk, HP11 2AU, High Wycombe, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

56 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(56)

2771 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Appalling Customer Service

On three occasions I have booked a hearing test at Boots in High Wycombe and on each occasion I have received notification on the morning of each appointment they had to cancel my appointment due to not having an audiologist available. The store must know when their audiologists are available. What's the point of having a booking system if you do not have anyone there to undertake the hearing tests. I have never had such appalling customer service and certainly will NEVER make a further appointment with Boots hearing care.

11 de setembro de 2023
Opinião espontânea
logótipo da Boots Hearingcare - High Wycombe

Resposta da Boots Hearingcare - High Wycombe

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

Classificada 5 em 5 estrelas

Cannot praise the services of Charlie -

Cannot praise the services of Charlie -
and David enough! They were so kind to my mum and the appointment was so easy, informative, very helpful! They both explained each process and really put my mum at ease which is not always easy! They were both very patient, mum ordered hearing aids which we collect on the 17th May. Thank you to them both

26 de abril de 2023
Classificada 4 em 5 estrelas

Reception Area is very poor

The waiting area is very badly managed.
Needs some one there to check people in for appointments.
Waited several mins and then went and sat down.
A young man eventually came and told him I had a Hearing Test. There was no polite greeting just met with a blank look and just nodded. After waiting nearly 15 mins I was called in for my appointment.
I have to say Charley and David were so kind and helpful and explained everything I needed to know.
Talking to other people they too thought the reception area was dreadful. One couple said they wished they had gone to Spec Savers.

e

1 de dezembro de 2022

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais