The Audiologist took a lot of care and did not rush me at all. She took time to help me and answer my questions. Boots gives an extremely good service and kept me informed about everything .Customer... Ver mais
Localização
Alterar localizaçãoBoots, 122-136 High Street, PO30 1TP Isle of Wight, England, GB
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Leia as opiniões dos outros
The receiver on one of my hearing aids broke on Easter Saturday. I went to Boots in Newport, Isle of Wight, more in hope than expectation. Caitlin, the optician's staff member, checked the hearing aid... Ver mais
I was nervous about having a hearing test but Sam Edwards at Newport Boots put me at ease straight away.He diagnosed my necessary needs for Crossover aids, which he supplied.I now have perfect hearing... Ver mais
My husband and I have different but complex hearing issues. Sam Edwards not only addressed these but really listened to our differing needs. Throughout our initial meetings he was highly professional... Ver mais
Informações sobre a empresa
- Loja de aparelhos auditivos
- também em
- Audiologista
- Reparação de aparelhos auditivos
- Serviço de assistência para surdos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Informações de contacto
Boots, 122-136 High Street, PO30 1TP, Isle of Wight, England, Reino Unido
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Sam Edwards made my visit to be fitted…
Sam Edwards made my visit to be fitted with hearing aids the best it could be. He was kind, informative and very knowledgeable. He answered all our questions and took time to explain things clearly. Very pleased. Xxx
First class service
Sam made the whole process of getting the right hearing aids a breeze. Nothing was too much trouble and he explained everything at every stage. They have made a huge difference to me. I would highly recommend Boots and especially Sam.
Knowledgeable
Knowledgeable, excellent communication, and personable. Understands clients exceptionally well.
Sam is always professional and…
Sam is always professional and compassionate. I am often in despair about my hearing loss but Sam always manages to bring humour and honesty to the situation and I leave my appointment in a positive mindset with a better hearing outcome. Thanks Sam EDWARDS
Melissa Was knowledgeable and made my…
Melissa Was knowledgeable and made my father feel at ease throughout his hearing test and whilst being fitted for his hearing aid. It's not quite right yet but we are looking forward to our follow up appointment and have confidence that if anyone can sort it out Melissa can.
For anyone who has ears
For anyone who has ears, I would emphatically recommend Jeffrey and Melissa at the Boots in Newport. Jeffrey dewaxed my ears-my first dewaxing experience. It was like a spa for my maddeningly itchy ear canals. He conducted a hearing test and suggested I have a more in-depth test with Melissa, so I followed his suggestion. Melissa diagnosed me with moderate hearing loss which is not shocking considering the amount of time I have spent in the presence of LOUD live music! She helped me understand, in great detail, what is going on with my hearing. I was fitted with hearing aids-and as they are becoming more familiar I’m really glad I decided to go for it. I really hadn’t realised how muffled my hearing had become! I made it through the first 2 weeks with Melissa’s encouragement, and then had my 2nd appointment with her. She showed me how to care for the aids and helped set up the app on my phone that can further personalise your hearing experience. She was able to answer every question I asked, and was thorough and clear with the information I need to know. I have zero anxiety about my hearing care with Melissa! And for the ear spa treatment, book with Jeffrey!
So refreshing to be seen by Melissa who…
So refreshing to be seen by Melissa who clearly loves what she is doing. Melissa was so helpful. Thank you so much for your time.
Severe hearing impairment for 5 years…
Severe hearing impairment for 5 years without any treatment on NHS and I was impressed to see Boots have fully qualified audiologists.booked in to meet Melissa who explained everything clearly.my worries were un founded and my ears were badly blocked,a painless procedure completely gave me back perfect hearing.
Melissa Kelly
Melissa Kelly, very chatty, put me at ease straight away. I had a full hearing test which she explained everything that was happening. I’ve just been for a follow up appointment for cleaning and assessment. I cannot speak highly enough for the service I was given, Thank you Melissa.
Melissa Jane Kelly
Melissa Jane Kelly, is extremely professional, know exactly what I needed for my hearing loss. I now hear thing so well, that I had no idea I could no longer hear. She is also a very friendly bubbly lady. I couldn't recommend her more. I'd give 10 stars if I could.
Audiologist was brilliant
Audiologist was brilliant. Extremely informative and caring. A thorough expert. Top marks!
The person who is dealing with me is…
The person who is dealing with me is very efficient
The time and care that that the…
The time and care that that the audiologist took to test my ears for sounds.
Profesional and Reassuringly Clinical!
A very comprehensive full hearing test was what I needed, and I feel I received this and more. Mellisa did a superb job, and despite the prognosis of moderate to severe hearing loss, which I expected, and my own research. I felt a whole lot better in the knowledge that I had made the correct decision to choose Boots to confirm that my research was spot on!
The audiologist Mellissa was very good…
The audiologist Mellissa was very good and explained everything and did’nt try to hurry me because I was’nt sure what hearing aid I wanted or could afford, would recommend to any one
Professional Care
Pleasantly surprised at the high level of professional care from a Hight Street store. After being cast adrift by my previous hearing aid supplier who ceased trading, I needed to find a new one who was likely to stick around. Thought I’d try Boots Hearingcare. Being a long term and experienced hearing aid user Boots quickly understood where I was coming from and what I required. Following professionally conducted tests, hearing aids from the Phonak range were agreed upon to suit my loss. After fitting there were several technical issues which were quickly and successfully resolved, and the new aids work well for me. The phone app that gives you control over the aids to optimise them in each hearing situation certainly has it’s own idiosyncrasies but with a bit of patience it is very useful.
All the staff are pleasant and helpful. Well done Sam!
Melissa#Boots#Hearing Aids
Right from the start Melissa was thorough, professional and made me feel at ease during my new experience. The last 2 months have been a change to my normal lifestyle however having such a calm introduction to using my hearing aids things have definitely improved. I would definitely recommend Melissa as her knowledge is outstanding.
Thankyou
Melissa Kelly
Melissa. Was very clear and confident explaining everything as she went along and was able to put you at ease, she came across as a very patient person didn't mind answering questions making it very easy to talk to her.
Every helpful and knowledgeable staff
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