I managed to get an appointment straight away with clear instructions of what was being done in each ear which was very informative.I had another appointment the following week as I couldn’t do the... Ver mais
Localização
Alterar localização9 Victoria Centre Mostyn Street, LL30 2NG Llandudno, Wales, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Firstly your hearing expert Jon . He had a very relaxed attitude and he was very professional and as I am now 85 years young, he was patient , explained everything until he was happy I understood ev... Ver mais
I was nervous about attending my appointment, but was immediately put at ease by Lizzie, the audiologist. She explained everything about the tests, and talked me through things as they were happenin... Ver mais
Boots hearing care have been fantastic with supporting my Nan! I have been struggling at times to differentiate between what she can comprehend and what she can’t hear, Natalie at Llandudno boots has... Ver mais
Informações sobre a empresa
- Loja de aparelhos auditivos
- também em
- Audiologista
- Reparação de aparelhos auditivos
- Serviço de assistência para surdos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Informações de contacto
9 Victoria Centre Mostyn Street, LL30 2NG, Llandudno, Wales, Reino Unido
4,4
Excelente
51 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The audiologist was very professional
The audiologist was very professional, explained everything clearly
28 de junho de 2023
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Something wrong
6 months ago I gave one of my Phonak hearing aids to my local Boots because a 2 millimetre piece of plastic used for pulling it out of my ear had come unstuck. There was no mention of any charge being made to fix it but yesterday a bill arrived from Boots in Llandudno for £99. It did not specify the problem - merely referred to it as a ‘repair’. There’s something wrong here.
27 de junho de 2023
Opinião espontânea
Resposta da Boots Hearingcare - Llandudno
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Boots Hearing Care discriminate against Deaf Customers
I have attended Boots Hearingcare in the stand alone clinic for 6 years. Natalie has always provided an excellent and professional service.
Today I attempted to make a review appointment and as I have considerable problems using the phone attended their new in store location.
There was no reception area or receptionist just an iPad attached to the wall outside the audiology rooms. I attempted to follow the onscreen instructions but had great difficulty. A very elderly gentleman was also unable to use the iPad and was at a loss as to what to do.
A significant proportion of Boots Hearing aid customers are likely to be elderly and have difficulty going online and because of their deafness using the telephone.
By getting rid of the Reception Team who had excellent communication skills, I feel Boots is guilty of Disability Discrimination against Deaf Customers.
Please would they look at this appalling situation again
6 de junho de 2023
Opinião espontânea
Resposta da Boots Hearingcare - Llandudno
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
A pleasant experience----I found the hearing test and subsequent…
I found the hearing test and subsequent recommendations very informative and presented in a friendly informative manner
19 de maio de 2023
Natalie is patient and instructive with the older generation.
These are my second aids and Natalie was most helpful in advising the alternative fittings,
12 de abril de 2023
Excellent service at Boots Hearingcare Llandudno.
The audiologist, Natalie, was very professional, knowledgeable, reassuring and engaging. My hearing was transformed when I tried out the recommended aid and I'm looking forward to a big improvement in my lifestyle as a result.
5 de abril de 2023
Boots Hearing Centre. Llandudno branch…
My experience in the Llandudno branch of the hearing centre was extremely pleasant.and with the help and guidance of Mrs Natalie Woodward I felt well looked after, and would highly recommend the hearing centre at Boots the Chemist Llandudno. Thank You.
24 de janeiro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.