Boots Hearingcare - Morpeth Opiniões 27

TrustScore: 4 em 5

4,0

Boots Opticians, 21 Bridge Street, NE61 1NT Northumberland, England, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Jade has made every effort to customise my new hearing aids to my needs. Whilst initially sceptical that I needed them I admit that they are useful for certain situations particularly when watching/l... Ver mais

Classificada 5 em 5 estrelas

Boots Hearing Care Morpeth. We have had a wonderful experience working with Natasha Jackson, the audiologist who has enabled my husband to obtain a cochlear implant and has opened up a complete new wo... Ver mais

Classificada 5 em 5 estrelas

Amazing results. The advisor was very helpful and patient going through all the options and payment plan. Couldn’t be happier.

Classificada 5 em 5 estrelas

No pressure sales. Free Hearing test, results explained in easy to understand language good visuals showing critical area of hearing loss. Our HCP was knowledgeable and able to answer all... Ver mais


Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. Audiologista
  3. Serviço de assistência para surdos
  4. Reparação de aparelhos auditivos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contacto

  • Boots Opticians, 21 Bridge Street, NE61 1NT, Northumberland, England, Reino Unido

4,0

Bom

TrustScore: 4 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 2 em 5 estrelas

Battery life

Paid over 3k 2years ago, re charging battery doesn’t last all day , only about6/7 hours

2 de maio de 2026
Opinião espontânea
logótipo da Boots Hearingcare - Morpeth

Resposta da Boots Hearingcare - Morpeth

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Classificada 4 em 5 estrelas

Jade has made every effort to customise…

Jade has made every effort to customise my new hearing aids to my needs. Whilst initially sceptical that I needed them I admit that they are useful for certain situations particularly when watching/listening to TV or Radio. I will be keeping them but do not need to wear them all day.
Thanks Jade

24 de março de 2026
Classificada 4 em 5 estrelas

very good service

very good service, everything you need and pleasant staff. You even get a 90 day return window
Only thing not so good. I am happy with everything except the price as I feel it is far too much but I have no choice.

26 de março de 2026
Classificada 1 em 5 estrelas

Having purchased a Phonack Digital…

Having purchased a Phonack Digital Hearing Aid several weeks ago it has crashed three times now and after contacting the store in Morpeth today I have been told no one from audiology can deal as they are on holiday. Staff member Lucinda found this funny and laughed throughout my conversation with her when I explained I needed the aid to work. Absolutley shocking customer service and lack of disability awareness,

14 de abril de 2025
Opinião espontânea
logótipo da Boots Hearingcare - Morpeth

Resposta da Boots Hearingcare - Morpeth

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Classificada 5 em 5 estrelas

Your audiologist is wonderful

Your audiologist is wonderful! so professional yet kind. She builds an instant rapport with those who are nervous about having hearing aids and doesn’t overwhelm with too many instructions at the start. I was recommended to her by 2 friends and I am grateful,

20 de dezembro de 2024
Classificada 5 em 5 estrelas

Boots Hearing Care Morpeth

Boots Hearing Care Morpeth. We have had a wonderful experience working with Natasha Jackson, the audiologist who has enabled my husband to obtain a cochlear implant and has opened up a complete new world of hearing for you. He feels so connected and relaxed about himself now. She took such time and care in explaining to us what would happen and what his options. Well done!!

14 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service was exceptional!

Customer service at the Morpeth branch was exceptional. The test was very thorough and I felt like I was really listened to in order to taylor the product to my specific needs. No hard sell just plenty of relevant information provided. The payment plan made the most suitable hearing aids affordable.

6 de junho de 2024

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