Absolutely fantastic customer service. Colin in audiology took time to explain everything and ensured that all my needs were met without any hard sell. Would recommend boots audiology without a doubt.... Ver mais
Localização
Alterar localizaçãoBoots, 15-16 Drake's Circus Shopping Centre, PL1 1EA Plymouth, England, GB
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Leia as opiniões dos outros
Would have preferred to stay with one person for whole purchase. Room for hearing test setup was noisy, making accurate listening impossible. Would have liked more information on how earphones work... Ver mais
Superb customer service at Boot’s Plymouth (Mall) I have had Phonak aids for four years and a hearing test every year. Staff (Jodi) always courteous and professional. A couple of service issues sorted... Ver mais
Excellent service from Colin in Plymouth Boots. Clear guidance and explanation about the technology and the science behind hearing loss. However, sending emails at 6:00A.M. is not appreciated when th... Ver mais
Informações sobre a empresa
- Loja de aparelhos auditivos
- também em
- Audiologista
- Reparação de aparelhos auditivos
- Serviço de assistência para surdos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Informações de contacto
Boots, 15-16 Drake's Circus Shopping Centre, PL1 1EA, Plymouth, England, Reino Unido
4,7
Excelente
45 opiniões
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Absolutely fantastic customer service
Absolutely fantastic customer service. Colin in audiology took time to explain everything and ensured that all my needs were met without any hard sell. Would recommend boots audiology without a doubt.
12 de setembro de 2026
Fantastic service and very…
Fantastic service and very professional. Nothing too much trouble at all. I've been deaf for a long time but with Colin's help I'm now getting the hearing aids I really need. So impressed I will get my eye tests and glasses from Boots too.
29 de agosto de 2026
Good experience
The audiologist who dealt with me was very informative, reassuring and was able to answer my questions and prompt others which I was unaware of. They were able to gauge my needs, took their time in assessing them They were pleasant and sensitive. I felt I had a good service and would come again
12 de agosto de 2026
Excellent first experience
Colin was very good at explaining everything. Never felt rushed and appreciated the tweaks as we went through.
21 de julho de 2026
Great service .
Great service from the team absolutely saved the day with a pair of tweezers.
13 de julho de 2026
Opinião espontânea
Not good enough
It felt rushed and only one model of hearing aid was offered. The hearing aids seem good but the app is rubbish. Not sure if I will keep them. I've been using free nhs ones for years and I'm not convinced these justify the expense
24 de abril de 2026
Professional nice to talk to very good…
Professional nice to talk to very good service thank you for your help 👍
8 de abril de 2026
Really good consultation and felt…
Really good consultation and felt listened to and understood
31 de março de 2026
Superb customer service at Boot’s…
Superb customer service at Boot’s Plymouth (Mall) I have had Phonak aids for four years and a hearing test every year. Staff (Jodi) always courteous and professional. A couple of service issues sorted quickly and today a problem with the aid ear insert was sorted quickly and for free by a very personable young man. Thoroughly recommended.
12 de março de 2026
Opinião espontânea
Excellent service form the audiologist.
Excellent service from Colin in Plymouth Boots. Clear guidance and explanation about the technology and the science behind hearing loss.
However, sending emails at 6:00A.M. is not appreciated when the ping on my phone wakes me up. Also a daily text about the next appointment is not needed.
8 de maio de 2025
Everything explained as we went along
Everything explained as we went along. Very reassuring.
27 de março de 2025
Very professional service.
7 de março de 2025
A very good service
It’s the first hearing test I have experienced since I retired in 2013, and I found the audiologist very informative too my needs.
4 de março de 2025
Jodie was a fabulous ambassador for Boots hearing
Jodie was fabulous – she gave clear and concise explanations of my issues and the way to improve things. She was warm and friendly and I felt comfortable dealing with her. She also explained the way forward with the hearing products and allowed me to test how they work by walking around the center first.
12 de março de 2025
Boots Hearing Care centre
The hearing care staff at Boots (Plymouth) are fantastic. Professional and caring. They fitted my new hearing aids and showed everything to get started. Aftercare is very good as well with a checkup in 2 weeks and ongoing help forever. The Phonak hearing aids are brilliant with AI taking care of speech and surrounding noise. A big thankyou to the Staff at Boots Audeo.
28 de janeiro de 2025
A good professional, caring service
A calm and relaxed atmosphere, clear and well explained issues/outcomes.
I felt cared for, and about, also being heard. Not rushed through or pressured.
Very professional staff creating a reassuring atmosphere.
28 de novembro de 2024
Sadie was very professional and…
Sadie was very professional and friendly. I had never had a hearing test before and she put me completely at ease.
6 de dezembro de 2024
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