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Boots Hearingcare - Reading (World Of Hearing) Opiniões 

65
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TrustScore: 4.5 em 5

4,5

Loja de aparelhos auditivos
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Boots, 5 Upper Ground Level, RG1 2AH Reading, England, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Audiologist very knowledgeable and explained clearly re my hearing impairment and what would help. Hearing aids purchased and again explanations given as to how to use them. Follow up appointment a... Ver mais

Classificada 5 em 5 estrelas

The consultant, Aliya, was wonderful. My dad has no patience with medical appointments like this usually, but this appointment was different. Aliya was professional, knowledgeable and kind. She co... Ver mais

Classificada 5 em 5 estrelas

Shuren is absolutely fantastic. He really listens and cares about what he does. Caring and very dedicated, polite and knowledgeable, full of information and definitely a people person. He put us at... Ver mais

Classificada 5 em 5 estrelas

Brilliant service from Shuren at Boots Hearingcare Reading. What an ambassador for Boots. Extremely helpful, fixed my hearing aids really quickly, it was an absolute pleasure to meet Shuren. More staf... Ver mais

Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. também em
  3. Audiologista
  4. Reparação de aparelhos auditivos
  5. Serviço de assistência para surdos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contacto

  • Boots, 5 Upper Ground Level, RG1 2AH, Reading, England, Reino Unido

4,5

Excelente

TrustScore: 4.5 em 5

65 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(65)

2771 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Helpful

Helpful, well-informed and professional staff, Richard, who conducted my hearing test and explained the hearing aid options.

26 de fevereiro de 2025
Classificada 5 em 5 estrelas

Very good hearing experience

I was very impressed with the service I received from Shuren at Boots Hearingcare at Reading Oracle. From my first hearing test he explained clearly and helpfully how my hearing was impaired. The follow-up appointment with Shuren was more than thorough with full, clear & non- hurried explanations of all the options available to me to improve my hearing. With two subsequent appointments I now have a superb set of almost invisible hearing aids and much improved hearing. I found Shuren, the audiologist, a complete professional, very knowledgeable and helpful and I would recommend the Boots Hearingcare service very highly.

18 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Shuren is both very knowlegable and…

Shuren is both very knowlegable and very reassuring.
Nothing is too much trouble and he took a long time to explain everything in great detail. I cannot recommend him enough.
As for the hearing aids themselves they have been a game changer for me.
Thank you Thank you Thank you

12 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bootd hearing care Oracle Readingl

The agent Shuren is always helpful. Available to answer all my queries, offers me quick appointments when I have a problem, explains and addresses my concerns calmy and in a way I understand

24 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Not given a choice

Lovely lady who put me at ease,
Why I have given 3 stars is because I felt I wasn't given a choice of Hearing aids, felt pushed into purchasing the most expensive Hearing aids at £3999 pounds,
I am a pensioner,
So not very good

23 de setembro de 2024
Classificada 4 em 5 estrelas

Good assessment

Good assessment. Mostly well explained. Might have had more explanation of the different features and costs between the makes and a bit more about my hearing loss test results.

26 de julho de 2024
Classificada 1 em 5 estrelas

Apalling customer service.

Apalling customer service.
Sold me £3k hearing aids and despite trying for a refund within the 90 days, I was denied and when I tried again outside of the 90 days, I was denied again.
Despite their 90 day money back guarantee
The customer service team have refused to refund a pair of hearing aids that are not fit for purpose, have been over prescribed (The wonderful NHS prescribed only one) and I feel cheated, lied to and would recommend staying far away from this mickey mouse company

28 de fevereiro de 2024
Opinião espontânea
logótipo da Boots Hearingcare - Reading (World Of Hearing)

Resposta da Boots Hearingcare - Reading (World Of Hearing)


Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

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