Boots Hearingcare - Solihull (World of Hearing) Opiniões 

37
•
TrustScore: 4.5 em 5

4,3

Touchwood Shopping Centre, B91 3GJ Solihull, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They immediately helped me when I had a hearing problem on my first visit to your company, and arranged a second visit for me. Very courteous, I was impressed. Have further visits booked.

Classificada 5 em 5 estrelas

It was so easy to book and find a time to suit me. It cost absolutely nothing, others do charge. There were lots of available appointments. It was easy to find just opposite Starbucks within the Touch... Ver mais

Classificada 3 em 5 estrelas

The audiologist was brilliant and very knowledgeable I have no complaints about her expertise but the deal breaker for me was the cost of the hearing aids. I was able to source the exact same product... Ver mais

Classificada 5 em 5 estrelas

Waqar could not have been more helpful in this process which can be quite daunting for an 86 year old person. I would highly recommend for older generation the range of hearing aids available and fr... Ver mais


Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. também em
  3. Audiologista
  4. Reparação de aparelhos auditivos
  5. Serviço de assistência para surdos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contacto

  • Touchwood Shopping Centre, B91 3GJ, Solihull, England, Reino Unido

4,3

Excelente

TrustScore: 4.5 em 5

37 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(37)

2759 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Very knowledgeable but way too expensive The audiologist was brilliant and very…

The audiologist was brilliant and very knowledgeable I have no complaints about her expertise but the deal breaker for me was the cost of the hearing aids. I was able to source the exact same product £1400 pounds cheaper ! When I later contacted customer service and asked if they did price matching I was told they did not so unfortunately for them I will be taking my business elsewhere

23 de setembro de 2026
Classificada 5 em 5 estrelas

It is totally free of charge and thoroughly professional

It was so easy to book and find a time to suit me. It cost absolutely nothing, others do charge. There were lots of available appointments. It was easy to find just opposite Starbucks within the Touchwood shopping complex. The reception staff were friendly and efficient and the young lady who did my check was efficient, friendly , explained the hearing check process which was so easy to do. She took the time to answer my questions about my hearing and provided advice. I have come away thoroughly impressed by the professionalism of this clinic.

7 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

First 30 days with Phonak Infineo Sphere i90 hearing aid

Despite the fact I am not yet satisfied with my VERY EXPENSIVE hearing aids as I am hearing what I do not really need to hear and feeling no difference when it comes to what matters, hearing people when I am with in noisy environments, the staff at Boots Hearingcare in Solihull are doing everything they can to trying to adjust the hearing aids to improve the situation. I am having weekly appointments. Of course, I realise I am still under the 90 day period with the ability to return them.

5 de agosto de 2026
Classificada 1 em 5 estrelas

Zero after sales care

Over £1100 paid for hearing aids, now they don't charge and cant be repaired because they are over 2 years old and were my deceased mother's, so not transferable. Am I to just throw them away?

Disgraceful. Scammers

10 de agosto de 2026
Opinião espontânea
logótipo da Boots Hearingcare - Solihull (World of Hearing)

Resposta da Boots Hearingcare - Solihull (World of Hearing)

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Classificada 5 em 5 estrelas

I went for a regular hearing test today…

I went for a regular hearing test today and Ben was exceptional. He was very professional, polite and made me feel confident and comfortable during my visit. I would definitely recommend this service for a general hearing test.

22 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Boots Hearing Centre Experience

Waqar could not have been more helpful in this process which can be quite daunting for an 86 year old person. I would highly recommend for older generation the range of hearing aids available and from my own experience in just one week the difference is remarkable.

17 de junho de 2026
Classificada 5 em 5 estrelas

The experience was very good

The experience was very good, Aya the audiologist who did my hearing tests was lovely, she was kind, caring and encouraging.
All the staff I met were helpful and friendly.

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience

Ayan took great care to find the perfect hearing aids for my mother. The fit and the sound quality is excellent. The location is so convenient and the whole team work hard to make the experience positive and welcoming.

22 de abril de 2026
Classificada 5 em 5 estrelas

Helping to address my hearing impairment

The hearing technician took plenty of time to full explain how the hearing test would take place, ensuring I fully understood this and what I needed to do.
The results were discussed in depth again making sure I understood the results and the hearing areas requiring support from a heating aid. The different levels of hearing aids were fully explained and discussed how each could potentially meet my hearing needs. The costs were transparent and funding choices were fully explained as part of the selection process. The hearing aid fitting process was comprehensive ensing it was meeting my needs and advice was give on how to best use and remove the aids. A follow up appointment was also booked in advance.

9 de abril de 2025
Classificada 5 em 5 estrelas

Very efficient

Very efficient, friendly service for hearing tests and follow up. Everything was explained well and I felt comfortable in making choices available without pressure.

1 de outubro de 2024

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