Boots Hearingcare - Southport Opiniões 

Excellent sevice, audiologist, friendly, approavable and very professional. Would 100% recommend

Expert advice, good testing procedures.

Well explained procedure.
Personable audiologist .
Took time to explain everything carefully.
All in all a pleasant experience.

I am having some issues with my hearing aids at the moment and when I make an appointment to try to get the problem sorted, the audiologist is unable to access the programme on the computer to help me. This seems to Happen a lot. I seem to remember the last 3 times I've been they've had issues with the computer. This last time she was unable to do very much at all. This is unacceptable! I'm really struggling with them not giving me clear sound at the moment. The amount I've paid for these aids is extortionate and I think they've an absolute cheek taking that much money and that not even having working support systems.

I can’t believe the difference in my hearing and the hearing aids I know they were a lot of money bug it’s my hearing and money well spent!
The lady who did the test was truly amazing her name is Debbie.
She is a total credit to Boots.
So professional made my life so much better in just 24 hours . I no longer shout and stopped turning the tv up.
I will recommend every one to go to boots in future.
Thank you so much Debbie your one amazing lady from a very grateful Carol

Very knowledgeable audiologist and extensive testing. Caring and friendly advice.

Prompt and efficient service, everything explained in detail,no pressure to make a decision right away, but I did anyway because things had been handled so well

Two appointments booked- two appointments cancelled, both an hour prior to my visit. Person who contacted me couldn’t have been less interested in my opinion The advert is correct! Should have gone to Specsavers!!

I had an appointment this morning at 10.15: the major roadworks all over the centre of Southport are causing traffic chaos and huge parking problems. Finding a space proved very difficult and unfortunately I had to park much further away than I anticipated which caused me to be late ( 25 minutes according to Debbie, which she was prepared to argue about) There was no greeting from Debbie when she held the door open so I said ‘Hello’ no reply! I asked where I should sit and then her first words to me were ‘you’re late’. At no point throughout did she address me by name! I explained about the parking problem and she said something to the effect that I should have done something faster and told me at least 3 times that my appointment was at 10.30 and I said I wasn’t going to argue about it: she said she wasn’t arguing. Now, I understand that being late causes a real problem but I found her officious and supercilious and, strangely, anything I said she contradicted…which is rather rude. She seemed to want to give me ‘what for’. After a few minutes I said ‘I’m off’ and left. Very disappointing but by that time I had decided I did not want to pursue the appointment with her. I shall never know how good an audiologist she is and Boots will not be benefitting from providing me with Aids costing £2k-£3k. Perhaps Debbie should be taught to have a softer approach which would have elicited profound apologies from me. Bye Bye Boots,

the staff member was very professional and explained everything as my hearing test was carried out

From the very beginning I felt welcome and cared for.
Debbie took the time to explain everything clearly and displayed a wealth of knowledge about the science of hearing. I was made to feel comfortable during the tests and she was willing to answer any questions put to her.
Thank you, Debbie, and I am glad I chose Boots for my hearing test.

Very professional and friendly

Debbie is an excellent host. A pleasure to get your ears tested.

Very considerate and helpful. Took time to explain everything and very patient.

Debbie the audiologist was absolutely brilliant. Very thorough & put you at ease. Explained everything as we went along. A lovely lady, easy to chat to & very professional

FOUND DEBBIE VERY PLEASANT EASY TO LISTEN TO EXPLAINED EVERTHING SO WELL LOOKING FORWARD TO GETTING MY HEARING AIDS

The lady (Debbie) who dealt with us was extremely helpful, knowledgeable and could not have been more helpful.

All staff I encountered on my visits were most courteous and helpful.
The Audiologist , Debbie , is obviously an expert in her chosen specialism. all my questions were answered with clarity and in a way I could understand the medical and scientific aspects.
Her good humoured approach and patience were greatly appreciated.