Boutique Camping  Opiniões 

5768
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant end to end. Called customer services as we needed a quick turnaround for a last minute festival ticket. They were helpful on the phone and advised the product would arrive in time. We went f... Ver mais

Classificada 5 em 5 estrelas

Well crafted, high quality and a beautiful tent. The detail on the zips, funky purple guy ropes, strong pegs, perfect bags for the tent/pegs and poles. Honestly the best tent I’ve bought over 30 years... Ver mais

Classificada 5 em 5 estrelas

The awning came very quickly and has been a lifesaver for camping in hot weather. It was easy to erect despite the absence of instructions. The canvas, fittings and guy ropes are all good quality.

Classificada 5 em 5 estrelas

I got the 5man rainbow teepee and its magnificent, everyone loves it. I planned to pop it up for a night in the garden just to see if I could do it on my own 2 weeks later and we're just loving it b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Parque de campismo
  3. Loja de equipamentos e roupas para actividades ao ar livre

Escrito pela empresa

We design, manufacture and distribute a range of luxury camping tents and beautiful accessories, that will turn any campsite into a home away from home. From festival ‘glamping’ to unforgettable family holidays and everything in between, Boutique Camping brings excitement and comfort to your camping experience.

Boutique Camping

Escrito pela empresa

We want to hear from you!
Happy satisfied customers is our number one goal, we are always looking to improve, so your feedback is key.

Hassel free Returns

Swap your product over on your doorstep

If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(5768)

145 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good after sales service

Still waiting for delivery (not a problem, it was expected) But there was a problem with the payment system (third party) but boutique camping fixed it immediately.
Looking forward to receiving my new home.

7 de maio de 2026
logótipo da Boutique Camping

Resposta da Boutique Camping

Hi Mike,

Thank you for your kind review.

Great to hear we were able to assist with this, if there's anything else we could help with please feel free to reach out to us.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Product arrived very quickly and met my…

Product arrived very quickly and met my expectations. Only unboxed to take a peek and the quality looks great

Installed in kit tent and we love it. Unfortunately one of the glass globes is missing.

28 de abril de 2026
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Resposta da Boutique Camping

Hi David,

Thank you for your kind review. We're so glad everything met your expectations. Don’t hesitate to reach out if you need anything in the future.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Quality goods

Great quality tent and reasonably priced!! Would recommend to all!!👌

7 de novembro de 2025
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Resposta da Boutique Camping

Hi Donna,

We really appreciate you taking the time to leave this review. It means a lot to our team—enjoy your new gear and happy camping!

Kind Regards,

Team BC.

Classificada 5 em 5 estrelas

Bell Tent 5m Plus

Bell Tent 5m Plus
Great spacious and easy to put up tent, taking down is quite easy too! Quick delivery and great info on the website.

26 de abril de 2026
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Resposta da Boutique Camping

Hi,

Thank you so much for your kind words!
We're thrilled to hear you had a great experience with the tent. We hope you enjoy your setup (and takedown) and have many amazing glamping adventures ahead.

Classificada 5 em 5 estrelas

We recently purchased the Bell Tent…

We recently purchased the Bell Tent Plus and the whole experience has been excellent from start to finish.

The quality is immediately noticeable. The materials feel premium, the finish is clean, and the upgraded design without traditional guy ropes makes a big difference. It looks more refined and is much easier to set up.

It’s also a great upgrade from the Classic Bell Tent. The improvements in structure, stability, and overall usability are clear, especially if you’ve used the standard version before.

Once pitched, it feels solid and secure, even in less favourable weather. You can tell it’s been designed for real use, not just looks.

Overall, this feels like a premium product that justifies its price. If you’re deciding between the Classic and the Plus, the upgrade is definitely worth it.

23 de abril de 2026
Opinião espontânea
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Resposta da Boutique Camping

Hi Rachel,

Thanks for the kind review and fantastic feedback! We're so glad to hear this. Don’t hesitate to reach out if you need anything in the future.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Nova Air Tent

We recently used the Nova Air Tent and it completely changed our camping experience. Setup was incredibly quick and straightforward — no poles, no stress, just inflate and it’s done in minutes. The structure feels solid and secure, even in wind, which gave us real confidence compared to traditional tents.

Inside, the space is generous and well thought out. Plenty of room to stand, move around, and actually relax rather than just sleep. The airflow is excellent, and the overall finish feels premium — it genuinely feels more like a glamping setup than a standard tent.

What stood out most is how practical it is. Packing down is just as easy as putting it up, and everything feels built to last. You can tell a lot of thought has gone into the design.

If you want something that removes the hassle from camping while still giving you that outdoor experience, this is a good choice.

25 de abril de 2026
Opinião espontânea
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Resposta da Boutique Camping

Hi Melanie,

Thank you for your glowing review! We’re so pleased you’re happy with your order. Your support really means a lot to us, we hope you enjoy every moment outdoors!

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Best Customer service I have even dealt with!!

What initially started as a little bit of an inconvenience, where we received a wrong item in an order, quickly turned into one of the easiest and most helpful resolutions to the issue. No posting back of the wrong item was needed; collection was arranged for me. The new item will be sent out when available. Its refreshing when a company has genuinely helpful customer service. The Bell tent we received looks incredible, and the quality feels a whole level above anything we have had before.

22 de abril de 2026
Opinião espontânea
logótipo da Boutique Camping

Resposta da Boutique Camping

Hi Oscar,

Sorry to hear things started off less than perfect but thank you for giving us the opportunity to turn things back around.

Glad to hear you're happy with your order!

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

The tent cover came sooner than…

The tent cover came sooner than expected and was obviously good quality... very pleased 😊

4 de abril de 2026
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Resposta da Boutique Camping

Hi Michael,

So happy to hear everything went well! Enjoy your purchase and we hope to see you again soon.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Great customer service, fast and helpful!

We needed the shipping to be delayed by a week due to a family emergency - the staff were so quick to respond to emails and shipped the tent exactly when we needed it. Everything arrived well packaged, and we are so thrilled with our purchases.

2 de abril de 2026
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Resposta da Boutique Camping

Hi,

Thank you for your review.

We're happy to hear we were able to assist on this occasion.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Great tent, delivered super fast

Delivered super fast, packaged well and the tent is great! Instructions were easy to follow with YouTube videos making the process simple.

16 de abril de 2026
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Resposta da Boutique Camping

Hi Louis,

Thank you for your review.

Fantastic to hear you’re pleased with everything! Thanks again for taking the time to share your experience.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Beautiful tent

10 de abril de 2026
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Resposta da Boutique Camping

Hi Hilary,

Thank you for the 5 stars. We’re so glad you’re happy with your purchase. Thanks again for your support!

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery. Great product with good quality pegs, guide ropes and mallet!
This product is much lighter than the cotton canvas product which inturn is better
For elders and lighter people alike!⁹

7 de abril de 2026
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Resposta da Boutique Camping

Hi Jacki,

Thanks for the glowing review! We Hope you enjoy your new setup and all the adventures that come with it.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

I bought the pizza oven 3 years ago

I bought the pizza oven 3 years ago and my husband broke the pizza stone accidentally almost instantly but we managed on. Then when we were repainting the oven he accidentally broke both glass panels. We were so pleased to find the parts we needed were still available and could be shipped instantly. We received them the next day and could enjoy our first pizza this year in our refreshed pizza oven! It's unusual to find a company that continues to sell the same model and its components 3 years later. Whilst we've had some rust on the oven itself we've managed to use rust remover and heat resistant paint to make it look like new. Very pleased with our purchase and the replacement components! Boutique camping gets 5 stars, husband gets 1 star!

7 de abril de 2026
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Resposta da Boutique Camping

Hi Alyx,

Thank you for the kind review.

Oh no, sorry to hear of this but glad it's all sorted now! We're always happy to help and stand by all of our products so if there's ever any issues please feel free to reach out to us.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Thank you

Very happy with our order
There a few things we need to make sure everything is working it’s best for our stove in our Star ⭐️ tent 🏕️
Thank you Boutique 👍🏻

5 de abril de 2026
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Resposta da Boutique Camping

Hi Jessica,

Thank you for your feedback, and I’m really sorry for the frustration caused here.

I did try to contact you directly to resolve this and have also sent a follow-up email. From our side, your order was dispatched as soon as possible following the bank holiday, however we can see that the DHL tracking information has been inconsistent and understandably confusing.

We’ve spoken with DHL, but rather than delay things further, we’d like to resolve this quickly for you by arranging replacements for any missing items.

Please could you reply to our email or get in touch with us directly to confirm what you’ve received so far? We’ll make sure this is sorted as a priority.

Apologies again for the inconvenience, and we look forward to putting this right.

Kind regards,
Sam
Customer Service Manager
Boutique Camping

Classificada 5 em 5 estrelas

Had an issue with my order.

Had an issue with my order.
Sam the manager helped me so quickly and sorted me out.

Good quality used by lots of larpers I know

8 de abril de 2026
Opinião espontânea
logótipo da Boutique Camping

Resposta da Boutique Camping

Hi Rox,

Thank you for your review. Glad to hear we were able to help and that you're happy with your order!

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Excellent company, brilliant staff

Great company - easy delivery, well packaged. Haven’t got the tent out just yet but really excited to see it. The customer service operator I was speaking to was incredibly friendly and helpful.

19 de março de 2026
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Resposta da Boutique Camping

Hi Callum,

Thank you for the 5-star rating! It’s great to know our products and service hit the mark. We're always happy to help and it's great to hear we were able to on this occasion!

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Brilliant customer service

Had a bit of a kerfuffle related to an issue with their dispatch centre with the wrong item being sent three times, but we worked through it and now it shouldn’t be an issue for anyone else ☺️

Brilliant, friendly and helpful customer service and all the products I order are fantastic!

Thanks again

16 de março de 2026
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Resposta da Boutique Camping

Hi Mike,

Thank you for your review.

Sorry to hear of the issues but glad we were able to get it sorted.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Wonderful easy to use and informative…

Wonderful easy to use and informative website, speedy delivery, this is the second time I have purchased a tent from them great quality,highly recommended them,

29 de março de 2026
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Resposta da Boutique Camping

Hi Michelle,

Thank your for your kind review. Fantastic to hear you’re pleased with everything! Thanks again for taking the time to share your experience.

Kind regards,

Team BC.

Classificada 5 em 5 estrelas

Fantastic company

Fantastic company. The staff were very helpful and responded very quickly when needed. First class.

13 de março de 2026
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Resposta da Boutique Camping

Hi Elizabeth,

Thank you for the 5-star rating! It’s great to know we were able to assist with this!

Kind regards,

Team BC.

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