BowFlex Opiniões 

2792
•
TrustScore: 4 em 5

3,8

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Classificada 1 em 5 estrelas

Since I bought the machine this has been an ordeal. When I got the machine back in June, the arms were damaged. I asked for a replacement and then they just sent me one arm, another week or more to aw... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

This is my second pair of Bowflex dumbbells. The first pair dated back almost 20 years ago. Despite the eventual problem with the latching mechanism, the dumbbells were exceptionally constructed.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have owned a Bowflex before, well I still have it. I just lost parts in a move. I enjoyed using the Bowflex as a way to stay in shape. Due to various injuries related to my previous career as an M1A... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The bow flex trainer is an amazing device. It has helped me literally lose 10 pounds and put myself in Great!!!!!! anaerobic shape easy to install great videos for training. Highly recommended.

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Informações sobre a empresa

Escrito pela empresa

Official USA site for BowFlex Home Gyms. BowFlex is your solution for home fitness. No gym membership required. Get a complete workout at home with the BowFlex homegym.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(2792)

1389 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

It was informative

It was informative, not confusing, easy to navigate

15 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

That's great to hear!  Enjoy your new bike - Bowflex Team

Classificada 4 em 5 estrelas

Very disappointed so far

Very disappointed so far. Part 3 and 4 won't go together. They sent a replacement to part 3. It's even worse. I have had it 9 days and haven't been able to even put it together. Editing to update my review. Took almost 3 weeks but finally got all the pieces that fit together to be able to build the Xtreme 2.

30 de julho de 2026
logótipo da BowFlex

Resposta da BowFlex

I'm so sorry to hear you ran into difficulty!  Please contact equipment support at support@johnsonfit.zendesk.com for immediate assistance - Bowflex Team

Classificada 5 em 5 estrelas

This is my second purchase from…

This is my second purchase from Bowflex. Website very easy to use. Took no time at all to be approved for financing.
Can’t wait to get my new treadmill!!

14 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Thank you for the feedback  That's great to hear.  Enjoy your new treadmill! - Bowflex Team

Classificada 5 em 5 estrelas

Swift

Had no problems

15 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

We're happy to hear about your experience.  Enjoy your new home gym! - Bowflex Team

Classificada 1 em 5 estrelas

1090 dumbbell recall fiasco

My 1090 dumbbells were caught up in the recall early last year (2025 for future readers). When I contacted them at the beginning of the recall, I was told that the dumbbells couldn't be sent to an APO address. Then a couple weeks back (over a year later), I saw that the recall team should be contacted regarding a remedy for an APO address and, when I did, I was told there was finally a remedy to get it shipped to the APO. However, once the claim was complete, they told me it was only full replacements that qualify for that remedy. As I was only qualified for a voucher, there was nothing they could do to help me get a new set of dumbbells.

In other words, I now have no dumbbells and have a voucher, which is only for a partial amount of the original purchase price; a voucher that I wasn't able to order anything with due to not being able to have anything shipped to me. Complete trash.

UPDATE in response to the bowflex response below: Addressing the voucher does not address the fact that I was misled about there being a solution to getting the dumbbells to me. The main issue is being able to order a replacement and get them here.

Update 2: Since the last update, I placed an order through the Bowflex website. They said there was a problem with the order (no idea why as it was ordered to be sent to a stateside address) and that I needed to contact them. The customer service representative said they would get back to me regarding my options. That was over 2 weeks ago. If I didn't already have a bad taste in my mouth, this is not the way to improve it.

15 de agosto de 2026
Opinião espontânea
logótipo da BowFlex

Resposta da BowFlex

I'm sorry to hear about that.  Shipping to an APO goes through the post office, so we can send 552s, but 1090s exceed their weight limit.  If there's an ability to ship to a nearby street address that FedEx can deliver to, then ordering the 1090s would be an option.  Unfortunately, USPS is not willing to increase their weight limit.

Classificada 5 em 5 estrelas

Calling Customer Service - 5 Stars!

Instead of ordering online, I called and spoke with Aaron. I'm so glad I did. I was able to get the best deal and he was incredibly helpful, including giving me some helpful tips. I have a lot of Bowflex products so I was confident in my new purchase but I felt the purchasing experience was so much better than simply ordering online. Thanks Aaron (I am guessing at the spelling but he was fantastic)

14 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

You got the spelling right!  Thank you very much for your feedback.  Enjoy your new Max Trainer! - Bowflex Team

Classificada 5 em 5 estrelas

Excellent Experience!

Marlo in customer service was very helpful in answering any questions I had prior to making my purchase of the T6 on your website.
Website is very user friendly; checkout process was fast and simple.
Overall great experience with Bowflex!

14 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Thank you so much for the feedback!  Enjoy your new treadmill - Bowflex Team

Classificada 5 em 5 estrelas

Bowflex made my purchase choice very…

Bowflex made my purchase choice very easy. Offering a lifetime warranty on my new treadmill and offering free shipping and great sale price plus an extra 50.00 off made my decision to purchase.
I look forward for it yo ar!

13 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

That's great to hear!  Enjoy your new treadmill - Sarah

Classificada 5 em 5 estrelas

Excited for my order

The Bowflex website is super easy to use. I am excited to get my adjustable dumbells and T6 Treadmill. I have heard great things about bowflex products and am excited to try them myself.

11 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi Jamie,

Thank you for sharing your excitement with us! We’re glad to hear that you found our website easy to use. We’re excited for you to receive your adjustable dumbbells and T6 Treadmill and experience BowFlex for yourself. We appreciate you choosing us and wish you many great workouts ahead!

– The BowFlex Team

Classificada 5 em 5 estrelas

Nichole Superhero!

Nichole took my order and was super helpful with this process.

She’s a Superhero in my book!

12 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi John,

Thank you for the wonderful feedback! We’re thrilled to hear that Nichole made your ordering experience so helpful and easy. We’ll be sure to share your kind words with her and let her know she earned superhero status! We appreciate you choosing BowFlex!

– The BowFlex Team

Classificada 1 em 5 estrelas

Brand-New T16 Arrived Defective After Paying for Professional Assembly

I am extremely disappointed with my experience so far. I purchased a brand-new BowFlex T16 treadmill and paid extra for professional delivery and assembly because this is a large, expensive piece of equipment and I wanted it installed correctly.

The treadmill was delivered and professionally assembled today, August 12. I even took time off from work specifically to be home for the scheduled delivery and installation.

Immediately after the treadmill was assembled and powered on, the main 16-inch touchscreen would not turn on at all. The treadmill is receiving power and the lower numerical displays illuminate, but the main touchscreen remains completely black.

The installers attempted to troubleshoot the console and connections while they were here but could not get it working. They ultimately told me that I would need to contact BowFlex support and request a replacement console.

This is incredibly frustrating. I paid a significant amount of money for a BRAND-NEW treadmill, paid additional money for professional assembly, and took time off work, only to be left with a treadmill that I cannot even use on the day it was delivered.

I have already submitted a support request to BowFlex. I am asking BowFlex to please take ownership of this situation, expedite a replacement console, and arrange for a qualified technician to install and test it at no additional cost to me. I should not have to repair or disassemble a brand-new treadmill myself.

I also purchased a BowFlex VeloCore bike and subscribed to JRNY, so I made a significant commitment to the BowFlex ecosystem. I was genuinely excited about these purchases, which makes this experience even more disappointing.

I will update this review based on how BowFlex handles the situation. I hope they respond quickly and make this right.

12 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi Jaewon,

We’re very sorry to hear about the experience with your new T16 treadmill. We understand how disappointing and frustrating it must be to have paid for professional delivery and assembly, taken time away from work, and then be unable to use your treadmill immediately after installation.

We appreciate that you’ve already submitted a support request and would like the opportunity to make this right. Our team will need to review the issue with the console and determine the appropriate next steps to get your treadmill fully operational. We also appreciate your investment in BowFlex and JRNY and understand the importance of providing an experience that reflects that commitment.
Thank you for bringing this to our attention and giving us the opportunity to address your concerns.

– The BowFlex Team

Classificada 3 em 5 estrelas

delivery still hasn't happened

delivery still hasn't happened. Your folks told me they would call to schedule but they never did. Stuff has been sitting in town but I can't get hold of a human to schedule to save my life so frankly you probably deserve 1 star but I know it is the company you hired that sucks.

4 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi Jordan,

We’re sorry for the frustration and lack of communication surrounding your delivery. We understand how disappointing it is to know your order has arrived locally but still be unable to schedule delivery or reach someone for assistance. We appreciate you recognizing that the issue is with the delivery provider, but we know their service still impacts your overall BowFlex experience. Please reach out to our Customer Care team with your order information so we can look into the delivery status and assist with getting this resolved.

– The BowFlex Team

Classificada 5 em 5 estrelas

Order issue

Barb, the sales consultant, was wonderful, she quickly resolved my order issue.

12 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi Nelson,

Thank you for sharing your experience! We’re happy to hear that Barb was able to quickly resolve your order issue and provide you with wonderful service. We’ll be sure to share your kind words with our team. We appreciate you choosing BowFlex!

– The BowFlex Team

Classificada 5 em 5 estrelas

Easy to complete

12 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi Matthew,

Thank you for the feedback! We’re glad to hear that the process was easy to complete. We appreciate you choosing BowFlex and hope you enjoy your new equipment!

– The BowFlex Team

Classificada 2 em 5 estrelas

Dumbbell trays did not fit previous…

Dumbbell trays did not fit previous tray as sales representative said they would.

12 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi David,

We’re sorry to hear that the dumbbell trays did not fit as expected based on the information you received. We understand how frustrating it can be to make a purchase based on compatibility information only to find that the product does not work as anticipated. We appreciate you bringing this to our attention and would like the opportunity to help. Please reach out to our Customer Care team with your order information so we can review the situation and assist with the appropriate next steps.

– The BowFlex Team

Classificada 1 em 5 estrelas

Order issues/Clumsy website

Order couldn’t be processed for some silly reason so I had to call to have it fixed. That basically never happens anywhere else.

Also menus are very annoying to navigate through - no easy way to go back and forth between viewing product - whenever you want to look at something new you have to stop back at the beginning.

9 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi There,

We’re sorry for the frustration you experienced while placing your order and navigating our website. We understand how inconvenient it can be to encounter an ordering issue that requires additional assistance, especially when the website itself is difficult to navigate. We appreciate you taking the time to share this feedback and will be sure to pass your comments along to our team as we continue working to improve the online shopping experience.

– The BowFlex Team

Classificada 5 em 5 estrelas

Ordering process was easy and quick

Ordering process was easy and quick. Can’t wait to receive my order!

11 de agosto de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi Wendy,

Thank you for the great feedback! We’re happy to hear that your ordering experience was quick and easy. We appreciate you choosing BowFlex and are excited for you to receive your new equipment!

– The BowFlex Team

Classificada 5 em 5 estrelas

The website made it easy for me to make…

The website made it easy for me to make a decision on the product I wanted...C6 spinner. Delivery was cery prompt. The on-line video made it very easy to assemble.

11 de julho de 2026
logótipo da BowFlex

Resposta da BowFlex

Hi there,

Thank you for sharing your experience! We’re glad to hear that our website helped make choosing your C6 Bike easy, your delivery was prompt, and the online video made assembly a breeze. We appreciate you choosing BowFlex and hope you enjoy many great rides ahead!

– The BowFlex Team

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