Since I bought the machine this has been an ordeal. When I got the machine back in June, the arms were damaged. I asked for a replacement and then they just sent me one arm, another week or more to aw... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Since I bought the machine this has been an ordeal. When I got the machine back in June, the arms were damaged. I asked for a replacement and then they just sent me one arm, another week or more to aw... Ver mais
A empresa respondeu
This is my second pair of Bowflex dumbbells. The first pair dated back almost 20 years ago. Despite the eventual problem with the latching mechanism, the dumbbells were exceptionally constructed.... Ver mais
A empresa respondeu
I have owned a Bowflex before, well I still have it. I just lost parts in a move. I enjoyed using the Bowflex as a way to stay in shape. Due to various injuries related to my previous career as an M1A... Ver mais
A empresa respondeu
The bow flex trainer is an amazing device. It has helped me literally lose 10 pounds and put myself in Great!!!!!! anaerobic shape easy to install great videos for training. Highly recommended.
A empresa respondeu
Official USA site for BowFlex Home Gyms. BowFlex is your solution for home fitness. No gym membership required. Get a complete workout at home with the BowFlex homegym.
Estados Unidos da América
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Respondeu a 84% das suas opiniões negativas
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Resposta da BowFlex
Very disappointed so far. Part 3 and 4 won't go together. They sent a replacement to part 3. It's even worse. I have had it 9 days and haven't been able to even put it together. Editing to update my review. Took almost 3 weeks but finally got all the pieces that fit together to be able to build the Xtreme 2.

Resposta da BowFlex
This is my second purchase from Bowflex. Website very easy to use. Took no time at all to be approved for financing.
Can’t wait to get my new treadmill!!

Resposta da BowFlex
My 1090 dumbbells were caught up in the recall early last year (2025 for future readers). When I contacted them at the beginning of the recall, I was told that the dumbbells couldn't be sent to an APO address. Then a couple weeks back (over a year later), I saw that the recall team should be contacted regarding a remedy for an APO address and, when I did, I was told there was finally a remedy to get it shipped to the APO. However, once the claim was complete, they told me it was only full replacements that qualify for that remedy. As I was only qualified for a voucher, there was nothing they could do to help me get a new set of dumbbells.
In other words, I now have no dumbbells and have a voucher, which is only for a partial amount of the original purchase price; a voucher that I wasn't able to order anything with due to not being able to have anything shipped to me. Complete trash.
UPDATE in response to the bowflex response below: Addressing the voucher does not address the fact that I was misled about there being a solution to getting the dumbbells to me. The main issue is being able to order a replacement and get them here.
Update 2: Since the last update, I placed an order through the Bowflex website. They said there was a problem with the order (no idea why as it was ordered to be sent to a stateside address) and that I needed to contact them. The customer service representative said they would get back to me regarding my options. That was over 2 weeks ago. If I didn't already have a bad taste in my mouth, this is not the way to improve it.

Resposta da BowFlex
Instead of ordering online, I called and spoke with Aaron. I'm so glad I did. I was able to get the best deal and he was incredibly helpful, including giving me some helpful tips. I have a lot of Bowflex products so I was confident in my new purchase but I felt the purchasing experience was so much better than simply ordering online. Thanks Aaron (I am guessing at the spelling but he was fantastic)

Resposta da BowFlex
Marlo in customer service was very helpful in answering any questions I had prior to making my purchase of the T6 on your website.
Website is very user friendly; checkout process was fast and simple.
Overall great experience with Bowflex!

Resposta da BowFlex
The sales person I dealt with (Eric I beleive) was very thorough and helpful.

Resposta da BowFlex
Bowflex made my purchase choice very easy. Offering a lifetime warranty on my new treadmill and offering free shipping and great sale price plus an extra 50.00 off made my decision to purchase.
I look forward for it yo ar!

Resposta da BowFlex
The Bowflex website is super easy to use. I am excited to get my adjustable dumbells and T6 Treadmill. I have heard great things about bowflex products and am excited to try them myself.

Resposta da BowFlex
Nichole took my order and was super helpful with this process.
She’s a Superhero in my book!

Resposta da BowFlex
I am extremely disappointed with my experience so far. I purchased a brand-new BowFlex T16 treadmill and paid extra for professional delivery and assembly because this is a large, expensive piece of equipment and I wanted it installed correctly.
The treadmill was delivered and professionally assembled today, August 12. I even took time off from work specifically to be home for the scheduled delivery and installation.
Immediately after the treadmill was assembled and powered on, the main 16-inch touchscreen would not turn on at all. The treadmill is receiving power and the lower numerical displays illuminate, but the main touchscreen remains completely black.
The installers attempted to troubleshoot the console and connections while they were here but could not get it working. They ultimately told me that I would need to contact BowFlex support and request a replacement console.
This is incredibly frustrating. I paid a significant amount of money for a BRAND-NEW treadmill, paid additional money for professional assembly, and took time off work, only to be left with a treadmill that I cannot even use on the day it was delivered.
I have already submitted a support request to BowFlex. I am asking BowFlex to please take ownership of this situation, expedite a replacement console, and arrange for a qualified technician to install and test it at no additional cost to me. I should not have to repair or disassemble a brand-new treadmill myself.
I also purchased a BowFlex VeloCore bike and subscribed to JRNY, so I made a significant commitment to the BowFlex ecosystem. I was genuinely excited about these purchases, which makes this experience even more disappointing.
I will update this review based on how BowFlex handles the situation. I hope they respond quickly and make this right.

Resposta da BowFlex
delivery still hasn't happened. Your folks told me they would call to schedule but they never did. Stuff has been sitting in town but I can't get hold of a human to schedule to save my life so frankly you probably deserve 1 star but I know it is the company you hired that sucks.

Resposta da BowFlex
Barb, the sales consultant, was wonderful, she quickly resolved my order issue.

Resposta da BowFlex
Dumbbell trays did not fit previous tray as sales representative said they would.

Resposta da BowFlex
Order couldn’t be processed for some silly reason so I had to call to have it fixed. That basically never happens anywhere else.
Also menus are very annoying to navigate through - no easy way to go back and forth between viewing product - whenever you want to look at something new you have to stop back at the beginning.

Resposta da BowFlex
Ordering process was easy and quick. Can’t wait to receive my order!

Resposta da BowFlex
The website made it easy for me to make a decision on the product I wanted...C6 spinner. Delivery was cery prompt. The on-line video made it very easy to assemble.

Resposta da BowFlex
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