Since I bought the machine this has been an ordeal. When I got the machine back in June, the arms were damaged. I asked for a replacement and then they just sent me one arm, another week or more to aw... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is my second pair of Bowflex dumbbells. The first pair dated back almost 20 years ago. Despite the eventual problem with the latching mechanism, the dumbbells were exceptionally constructed.... Ver mais
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I have owned a Bowflex before, well I still have it. I just lost parts in a move. I enjoyed using the Bowflex as a way to stay in shape. Due to various injuries related to my previous career as an M1A... Ver mais
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The bow flex trainer is an amazing device. It has helped me literally lose 10 pounds and put myself in Great!!!!!! anaerobic shape easy to install great videos for training. Highly recommended.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Official USA site for BowFlex Home Gyms. BowFlex is your solution for home fitness. No gym membership required. Get a complete workout at home with the BowFlex homegym.
Informações de contacto
Estados Unidos da América
- www.bowflex.com
3,8
Bom
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well organized info
Well organized info, great photos, questions answered easily. I have owned an Ultimate II for MANY years so you had a head start.
22 de julho de 2026
Resposta da BowFlex
Thank you for your review, Robert!
We're delighted to hear that you found the information well organized, the photos helpful, and that your questions were answered easily. It's especially wonderful to know you've been part of the BowFlex family for many years with your Ultimate II. We truly appreciate your continued trust and loyalty to our brand.
Thank you for choosing BowFlex once again. We hope your new equipment serves you just as well for years to come!
Best regards,
BowFlex Customer Experience Team
A chat would have been nice.
22 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback, Karen.
We appreciate your suggestion regarding live chat support. We understand that having the option to chat with a representative can make the shopping experience more convenient and provide quicker answers to questions.
Your feedback has been shared with the appropriate teams for review as we continue exploring ways to enhance the customer experience.
Thank you for bringing this to our attention.
Best regards,
BowFlex Customer Experience Team
Resposta da BowFlex
Thank you for taking the time to share your feedback, Thomas.
We're sorry to hear that you were unable to use your $50 welcome discount code during checkout. We understand how disappointing that can be when you're looking forward to completing your purchase.
Your feedback has been shared with the appropriate teams for review as we continue working to improve the checkout experience and promotional offer process.
Thank you for bringing this to our attention.
Best regards,
BowFlex Customer Experience Team
Website is very easy to navigate…
Website is very easy to navigate without much hassle. Also it's cost effective and I was able to quickly make up the mind for the recent purchase. No hassle in navigating the website.
22 de julho de 2026
Resposta da BowFlex
Thank you for your review, Dhanya!
We're delighted to hear that you found our website easy to navigate and that it made your shopping experience quick and hassle-free. It's wonderful to know the product information and value helped you make your purchasing decision with confidence.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Why aren’t you partnering with affirm
Why aren’t you partnering with affirm? The bread software doesn’t actually enabled good financing.
22 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback.
We're sorry to hear that the financing options available did not meet your expectations. We understand how important flexible financing can be when making a purchase, and we appreciate your comments regarding both the financing experience and your interest in additional payment options.
Your feedback has been shared with the appropriate teams for review as we continue evaluating ways to improve the customer purchasing experience.
Thank you for bringing your thoughts to our attention.
Best regards,
BowFlex Customer Experience Team
GREAT PRODUCT .....
22 de julho de 2026
Resposta da BowFlex
Thank you for your review, Charles!
We're thrilled to hear you're excited about your BowFlex purchase. Your enthusiasm means a great deal to us, and we appreciate you taking the time to share your feedback.
Thank you for choosing BowFlex. We hope your new equipment provides you with many great workouts for years to come!
Best regards,
BowFlex Customer Experience Team
Resposta da BowFlex
Thank you for taking the time to share your feedback, Stephen.
We're sorry to hear that your ordering experience wasn't as seamless as it should have been. We understand how frustrating it can be to have to re-enter information when navigating back through the checkout process.
Your feedback has been shared with the appropriate teams for review as we continue working to improve the website experience for our customers.
Thank you for bringing this to our attention.
Best regards,
BowFlex Customer Experience Team
Nicole was patient and answered my…
Nicole was patient and answered my questions clearly and concisely
21 de julho de 2026
Resposta da BowFlex
Thank you for your review, Thomas!
We're delighted to hear that Nicole provided you with a positive experience. It's wonderful to know she was patient and answered your questions clearly and concisely. We'll be sure to share your kind words with her and the team.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
FALSE HOPE OF 0%,
You need to get another financial company to represent you with your product. They will give you false hope of 0%, after you get approved for thousands of dollars @ 35%. So I just paid cash for it. I had to change the date of this review to yesterday so it would be posted, Bowflex needs to update there review page.
Have a nice day.
20 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback. We're sorry to hear that your financing experience did not meet your expectations and understand how frustrating it must have been to be approved under terms that differed from what you were hoping to receive.
We appreciate your comments regarding both the financing process and your experience with our review platform. Your feedback has been shared with the appropriate teams for review as we continue working to improve our customer experience.
Thank you for choosing BowFlex, and we appreciate you bringing these concerns to our attention.
Best regards,
BowFlex Customer Experience Team
Easy
Was easy to order and no surprises. All the info I needed up front and easily found.
20 de julho de 2026
Resposta da BowFlex
Thank you for your review, Deb!
We're delighted to hear that your ordering experience was easy and that you found all the information you needed upfront. We strive to make shopping with BowFlex simple, transparent, and hassle-free, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
product order
20 de julho de 2026
Resposta da BowFlex
Thank you for your review, Andrew!
We appreciate you choosing BowFlex for your fitness equipment. Thank you for taking the time to share your feedback, and we're grateful for your support.
We hope you enjoy your new equipment and wish you many successful workouts ahead!
Best regards,
BowFlex Customer Experience Team
We shall see if the product works and…
We shall see if the product works and as efficient as needed.
20 de julho de 2026
Resposta da BowFlex
Thank you for your review, Johnny!
We appreciate you choosing BowFlex and are glad your ordering experience brought you to us. We understand you're looking forward to seeing how your new equipment performs, and we're confident it will help support your fitness goals.
Thank you for your support. We hope your BowFlex product exceeds your expectations and provides you with many great workouts!
Best regards,
BowFlex Customer Experience Team
Resposta da BowFlex
Thank you for your review, Henri!
We're delighted to hear that your shopping experience was easy and fast. Providing a simple, efficient experience is always our goal, and we're glad we could make your purchase quick and convenient.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Customer Service is Horrendous. Still do not have my bike assembled after a week and $349.
I paid for white glove delivery with full assembly. A week ago the company dropped off the box and said they were not assembling it, they only delivered it. I called Customer Service and they said they would put in a ticket and I would hear back in 24 hours. I did not. I had to call back again and got someone with a very thick accent and I could not understand her very well at all. She said that she would submit another ticket and I would hear back in 24 hours. I told her that was unacceptable and I wanted to speak to a manager. She told me they would tell me the same thing and I needed to "follow the process." I continually asked to speak to a manager and she continued to refuse. Finally she put me on hold and after waiting I hung up. The next day I emailed and they did get back to me and said EFW would call me to schedule a delivery. They still have not. It has now been a week and my bike is sitting in box. I've emailed again this morning and 2.5 hours later they still have not helped me. TERRIBLE CUSTOMER SERVICE from what I thought was a good company.
Update: Two men from the freight company came to assemble it. They told me they had never done this before and proceeded to follow directions. They said we just deliver it, we don't typically assemble it. They did their best but the seat is wobbly (unsafe) and the screen is crooked. Called back Bowflex, again, the rep would not let me speak to a manager, and he said he would put in another urgent ticket. I want someone to come out (physically) and make sure the bike is safe. UGH. Never again, Bowflex.
19 de julho de 2026
Opinião espontânea
Resposta da BowFlex
Thank you for updating your review, Aleta. We're very sorry to hear that, even after the assembly appointment, your concerns remain unresolved.
We understand how frustrating it must be to receive an assembly service that did not meet expectations and to still have concerns about the safety of your equipment. This is not the experience we want for our customers.
Your updated feedback regarding the assembly quality, communication, and overall service experience has been shared with the appropriate teams for further review. We appreciate you taking the time to provide this additional information as it helps us identify opportunities to improve our processes.
Thank you again for bringing these concerns to our attention.
Best regards,
BowFlex Customer Experience Team
Shopping was quick and easy and…
Shopping was quick and easy and financing terms offered were great!
19 de julho de 2026
Resposta da BowFlex
Thank you for your review, Darren!
We're delighted to hear that your shopping experience was quick and easy and that you were pleased with the financing options available. We strive to make purchasing your fitness equipment as simple and convenient as possible, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Checkout was easy
Checkout was easy. Now waiting on confirmation email and shipping date and enjoyment time with my new treadmill
19 de julho de 2026
Resposta da BowFlex
Thank you for your review, Sammie!
We're delighted to hear that you found the checkout process easy. We know the excitement of waiting for new fitness equipment to arrive, and we hope you'll receive your order confirmation and shipping updates soon.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy many great workouts with your new treadmill!
Best regards,
BowFlex Customer Experience Team
Resposta da BowFlex
Thank you for taking the time to share your feedback, Robert. We're sorry for any concern or inconvenience caused when your order was placed on hold.
Orders may occasionally require an additional review before they can be processed, but we understand the importance of providing clear and timely communication when this occurs. Your feedback has been shared with the appropriate teams as we continue working to improve the ordering experience.
Thank you for choosing BowFlex.
Best regards,
BowFlex Customer Experience Team
Horrible customer service
Confirmed my order and then 5 minutes later said they were holding it until I called for some undisclosed reason. Called and they said I had to call back the next day. Said fine, cancel it. Now have to wait another day to hear from someone to cancel it. Shady and weird.
19 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to have your order unexpectedly placed on hold and then encounter difficulty cancelling it.
We recognize that clear communication and a straightforward order management process are important to our customers. Your comments regarding the order verification process and cancellation experience have been shared with the appropriate teams for review as we continue working to improve our customer experience.
We appreciate you bringing these concerns to our attention.
Best regards,
BowFlex Customer Experience Team
Super easy to use and purchase products…
Super easy to use and purchase products with ease.
1 de julho de 2026
Resposta da BowFlex
Thank you for your review, Claire!
We're delighted to hear that you found our website easy to use and that purchasing your products was a smooth experience. Providing a simple and seamless shopping experience is always our goal, and we're glad we could deliver that for you.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Very easy to check out
18 de julho de 2026
Resposta da BowFlex
Thank you for your review, Cesar!
We're delighted to hear that you found the checkout process very easy. Providing a simple, seamless shopping experience is something we strive for, and we're glad we could make your purchase quick and convenient.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
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