Since I bought the machine this has been an ordeal. When I got the machine back in June, the arms were damaged. I asked for a replacement and then they just sent me one arm, another week or more to aw... Ver mais
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Leia as opiniões dos outros
This is my second pair of Bowflex dumbbells. The first pair dated back almost 20 years ago. Despite the eventual problem with the latching mechanism, the dumbbells were exceptionally constructed.... Ver mais
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I have owned a Bowflex before, well I still have it. I just lost parts in a move. I enjoyed using the Bowflex as a way to stay in shape. Due to various injuries related to my previous career as an M1A... Ver mais
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The bow flex trainer is an amazing device. It has helped me literally lose 10 pounds and put myself in Great!!!!!! anaerobic shape easy to install great videos for training. Highly recommended.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Official USA site for BowFlex Home Gyms. BowFlex is your solution for home fitness. No gym membership required. Get a complete workout at home with the BowFlex homegym.
Informações de contacto
Estados Unidos da América
- www.bowflex.com
3,8
Bom
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great reviewscomfortable with price
Great reviewscomfortable with price, easy checkout
26 de julho de 2026
Resposta da BowFlex
Thank you for your review, Michael!
We're delighted to hear that you found our product reviews helpful, felt comfortable with the price, and had an easy checkout experience. We strive to provide the information and value our customers need to make confident purchasing decisions.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Easy to compare specs between different…
Easy to compare specs between different adjustable dumbbell products.
26 de julho de 2026
Resposta da BowFlex
Thank you for your review, Joe!
We're delighted to hear that you found it easy to compare the specifications of our adjustable dumbbells. We work hard to provide clear product information so our customers can confidently choose the equipment that's right for them.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new adjustable dumbbells for years to come!
Best regards,
BowFlex Customer Experience Team
Website was easy to use with detailed …
Website was easy to use with detailed info on the product.
Great price with $100$ discount and free shipping.
26 de julho de 2026
Resposta da BowFlex
Thank you for your review, Dave!
We're delighted to hear that you found our website easy to use and that the product information was detailed and helpful. It's also great to know you were able to take advantage of the discount and free shipping, making your purchase an even better value.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Telling me to call due to problems
Telling me to call due to problems, but won't tell me what the problem is via email.
25 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback, Deryk.
We're sorry to hear about your experience. We understand how frustrating it can be to receive a request to call regarding an order without being provided additional details about the issue.
Clear communication is important, and your feedback regarding our order verification process has been shared with the appropriate teams for review as we continue working to improve the customer experience.
Thank you for bringing this to our attention.
Best regards,
BowFlex Customer Experience Team
Missing parts os machine M6 Bowflex
24 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback, Shirley.
We're sorry to hear that your BowFlex M6 arrived with missing parts. We understand how disappointing and frustrating it is when you're unable to fully assemble and enjoy your new equipment.
Your feedback has been shared with the appropriate teams for review as we continue working to improve our product fulfillment and customer experience.
Thank you for bringing this to our attention.
Best regards,
BowFlex Customer Experience Team
Quick and easy to place an order
The ordering process was smooth and easy to navigate. Checkout was straightforward, and I received order confirmation promptly. While my delivery has not arrived yet, the purchase experience so far has been positive and hassle-free."
26 de julho de 2026
Resposta da BowFlex
Thank you for your review!
We're delighted to hear that your ordering experience was smooth, easy to navigate, and hassle-free. It's also great to know you received your order confirmation promptly. We appreciate your patience as you wait for your delivery and are excited for you to receive your new equipment.
Thank you for choosing BowFlex. We hope your new equipment exceeds your expectations and provides you with many great workouts for years to come!
Best regards,
BowFlex Customer Experience Team
Resposta da BowFlex
Thank you for your review!
We're delighted to hear that you had an easy ordering experience. We strive to make shopping with BowFlex simple and convenient, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Easy to order without the middle man!
25 de julho de 2026
Resposta da BowFlex
Thank you for your review, David!
We're delighted to hear that you found it easy to order directly from the BowFlex website. We strive to make the purchasing process simple and convenient, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
Terrible experience
Terrible experience. They never even bothered to call us when they needed to verify some information. Then, when we finally discovered that the order wasn't shipped, we called the company, but customer service representative we spoke with refused to help us. They took our name a number and finally, someone called Nicole, called us back. Nicole was ruder and very elusive, and was reluctant to help. We had no idea why she called either. Then, a week later, we received an email from Zendesk telling us to read messages that Nicole left for us, but we couldn't read those messages. When we called the company again, we were talked that the order wasn't scheduled for delivery at all and the person we spoke with, Pali, had no idea why. He asked us to place another order. This was by far the most unpleasant and frustrating experience we've experienced for the past 10 years, if not longer. So many people we spoke with didn't care and were simply unwilling to help.
24 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback, Alex.
We're sincerely sorry to hear about your experience. We understand how frustrating it must have been to encounter delays with your order, have difficulty obtaining updates, and feel that your concerns were not addressed throughout the process. This is not the level of service we strive to provide.
Your feedback regarding the order verification process, communication, and interactions with our customer service team has been shared with the appropriate teams for review as we continue working to improve our processes and overall customer experience.
We appreciate you bringing these concerns to our attention.
Best regards,
BowFlex Customer Experience Team
Well Done Bowflex
Time of the delivery was as expected, packed very well, instructions of products very understandable. Machine put together in a few hours, machine works perfectly. Very happy with the purchase of “my” Bowflex Extreme 2 SE. Thank you
13 de julho de 2026
Resposta da BowFlex
Thank you for your wonderful review, Giuseppe!
We're thrilled to hear that your BowFlex Xtreme 2 SE arrived on time, was well packaged, and that the assembly instructions were easy to follow. It's especially rewarding to know your machine is working perfectly and that you're so happy with your purchase.
Thank you for choosing BowFlex. We truly appreciate your support and wish you many years of enjoyable and successful workouts!
Best regards,
BowFlex Customer Experience Team
Resposta da BowFlex
Thank you for your review, Harvey!
We're delighted to hear that you found our website easy to navigate and that ordering your items was a smooth experience. We strive to make shopping with BowFlex simple and convenient, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
The product came in however I was not…
The product came in however I was not pleased with the shipping company because of lack of communication. I had to call and follow up on delivery times. Other than that so far so good I’ve yet to set it up but I know I’ll love it
18 de julho de 2026
Resposta da BowFlex
Thank you for your review, Belau!
We're glad to hear your order arrived and that you're looking forward to getting everything set up. We sincerely apologize for the frustration you experienced with the shipping company's communication and understand how important timely delivery updates are.
Your feedback regarding the delivery experience has been shared with the appropriate teams for review as we continue working to improve our shipping and delivery processes.
Thank you for choosing BowFlex. We hope you love your new equipment once it's set up and wish you many great workouts ahead!
Best regards,
BowFlex Customer Experience Team
easy to order my bowflex 1090's
easy to order my bowflex 1090's! had the old ones and im super excited i ordered the new updated ones for my home gym
1 de julho de 2026
Resposta da BowFlex
Thank you for your review, Bradley!
We're thrilled to hear that ordering your new BowFlex 1090 adjustable dumbbells was quick and easy. It's especially exciting to know you've owned a previous set and chose to upgrade to the latest version for your home gym. We truly appreciate your continued trust in BowFlex.
Thank you for choosing BowFlex again. We hope your new 1090s exceed your expectations and help you achieve many great workouts!
Best regards,
BowFlex Customer Experience Team
Easy to order.
23 de julho de 2026
Resposta da BowFlex
Thank you for your review, David!
We're delighted to hear that you found the ordering process easy. We strive to make shopping with BowFlex as simple and convenient as possible, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
I was literally conned... I will share photos ... I was approved for a 63.00 dollar loan and I signed off on it ... fortiva and Bowflex sent me back and forth and wont approve the changes
I was literally conned.... I have photos I was advertised 63.00 and approved for it monthy which is why is changed from $40 to $60 man coughed nonstop over me too until i pressed record on my phone call and suddenly he stopped acting up and I want bowflex to keep that phone call from the sales department literally 13 min 59 seconds that dude made me say everything and talked about the photos i signed off on during the contract...
22 de julho de 2026
Opinião espontânea
Resposta da BowFlex
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience with the financing process and understand how frustrating it would be if the loan terms you received did not align with your expectations. We also recognize your concerns regarding your interactions with our sales team and the overall communication you experienced.
Your feedback regarding the financing process, sales interaction, and communication has been shared with the appropriate teams for review as we continue working to improve the customer experience.
Thank you for bringing these concerns to our attention.
Best regards,
BowFlex Customer Experience Team
Delivery company is incapable
Delivery company is incapable of delivering. Going on 72 hours of games. They refuse to help and Bowflex refuses to help. My machine has been sitting at delivery terminal 20 mins from my house for 3 days. I’m at a lose! Yet they billed my real quick for the machine and delivery fee
15 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback, Amy.
We're sincerely sorry to hear about your delivery experience. We understand how frustrating it is to have your equipment sitting at the local delivery terminal while you continue to wait for it to arrive, especially after paying for both the product and delivery service.
This is not the level of service we strive to provide. Your feedback regarding the delivery delays, communication, and overall experience has been shared with the appropriate teams for review as we continue working to improve our delivery process and customer experience.
Thank you for bringing these concerns to our attention.
Best regards,
BowFlex Customer Experience Team
Simple things.
It was very easy to navigate through the website and get my order placed.
23 de julho de 2026
Resposta da BowFlex
Thank you for your review, Carlos!
We're delighted to hear that you found our website easy to navigate and that placing your order was a simple and straightforward experience. We strive to make shopping with BowFlex as convenient as possible, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
The website is easy to use.
23 de julho de 2026
Resposta da BowFlex
Thank you for your review, Gail!
We're delighted to hear that you found our website easy to use. We strive to make shopping with BowFlex as simple and intuitive as possible, and we're glad your experience reflected that.
Thank you for choosing BowFlex. We appreciate your support and hope you enjoy your new equipment for years to come!
Best regards,
BowFlex Customer Experience Team
I was asking a simple question
I was asking a simple question: What lubricant do I buy for my treadmill and where can I buy it? I do not know that it is his fault but he wanted to know the Serial number. Dumb. Just answer the question that is being asked and stop bothering people.
23 de julho de 2026
Resposta da BowFlex
Thank you for taking the time to share your feedback, Eric.
We're sorry to hear that your experience did not meet your expectations. We understand that you were looking for a straightforward answer regarding treadmill lubricant, and we recognize how frustrating it can be when the process feels more complicated than expected.
While certain information, such as a serial number, may be requested to ensure accurate product support and compatibility, we appreciate your feedback regarding the experience. Your comments have been shared with the appropriate teams for review as we continue working to improve our customer service and support processes.
Thank you for bringing this to our attention.
Best regards,
BowFlex Customer Experience Team
Farewell NordicTrack, Hello Bowflex
Details about the product were clear. I know what to expect when I receive the treadmill.
Research done on item confirmed my decision.
22 de julho de 2026
Resposta da BowFlex
Thank you for your review, Anthony!
We're thrilled to hear that you found the product information clear and helpful in making your decision. It's great to know your research gave you confidence in choosing BowFlex, and we're excited to welcome you to the BowFlex family.
Thank you for choosing BowFlex. We hope your new treadmill exceeds your expectations and supports you on your fitness journey for years to come!
Best regards,
BowFlex Customer Experience Team
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