Very poor delivery service and customer service, falling below satisfactory. Bought a ball bladder , didn't get delivered but because the delivery driver took a pic of the address and wrong name of t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very poor delivery service and customer service, falling below satisfactory. Bought a ball bladder , didn't get delivered but because the delivery driver took a pic of the address and wrong name of t... Ver mais
A empresa respondeu
I had made a purchase online and due to an error my delivery ended up at the wrong address and we haven't been able to retrieve the item. Although it was not the fault of boxfit with regards to courie... Ver mais
A empresa respondeu
Ordered a pair of Adidas boxing gloves that BoxFit was offering in a colourway that pretty much all other places were marking as sold out. Had a better price than the others as well even. Next day... Ver mais
A empresa respondeu
Didnt get my parcel yet but less than 24 hours after placing an order already can tell customer service is absolutely top notch! No often you get anyone who responds that quick and os that polite! Wel... Ver mais
A empresa respondeu
Boxfit UK Limited - UK leading supplier of boxing equipment, boxing gloves, boxing boots, boxing clothing, boxing head guards, boxing mitts, punchbags and medicine balls for the amateur and professional boxer delivering great value and an extensive product range from our world-famous store.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
There was a small issue with the delivery but boxfit were quite helpful and understanding and as soon as they realised they sent the parcel out next day, the lady on the phone was really helpful too, thanks

Resposta da Boxfit UK
Have ordered numerous times from boxfit uk as my son bixers and he loves there clothes , extremely amazing service, always happy to help and very prompt with reply’s . Thankyou so much highly recommended

Resposta da Boxfit UK
Special thanks to Andrei. Wicked service. All the way from Peterborough.

Resposta da Boxfit UK
From Australia 🇦🇺 I have used Andrei Nico from BXF studio for a few of my fight night kits and corner team outfits now. His work is impeccable and I am very happy with the attention to detail and quality of effort for my fight kits. Andrei has gone above and beyond to ensure my ideas come to life and I look forward to continuing working with him. The lead time from the UK to Australia has never been an issue. Shout out to Boxfit UK for providing such great quality merchandise. Thank you 🙏🏽

Resposta da Boxfit UK
Great customer service
I've bought a couple of things from Boxfit now and they've always been extremely helpful and fast in responding to any questions. Highly recommend getting your boxing gear from them.

Resposta da Boxfit UK
Had to get x2 vests short notice, Andrei sorted it. Thanks mate 👍

Resposta da Boxfit UK
Went up to boxfit from wales to get my kit designed by Drei and never have I met such a helpful person in all my life. Patient with my preferences and was all around a class guy to work with. Thank you my brother, never disappoints. Awesome kit was designed.

Resposta da Boxfit UK
Great service, big thanks to Andrei super efficient and great work

Resposta da Boxfit UK
Awful company - for a £200 pair of boxing gloves you would think more care would be given, going back a couple of weeks now, I get a notification my parcel has been left on my doorstep in broad daylight, there’s even proof of no one collecting the parcel of the delivery driver, as expected I was at work, so they was signed for??? Not given to a neighbour??? No just dumped, just shows they have no pride in there product, my partner is now without new boxing gloves which was needed for an important event and even worse THEY WONT GIVE ME A REFUND, all they say is ‘this is being looked into’ then I won’t hear back for a week, it’s always me chasing them, I want a date immediately of when I will get my refund so I can go to a real store and get the gloves
Fantastic service from this company. They took a return for me that they could have refused as i was skirting the return date due to personal issues and being unable to get to the post. They did not even query. They issued the refund no problem at all. Fantastic service so thank you. I will continue to be a loyal customer to this company.

Resposta da Boxfit UK
Awful Customer service, If you're not a pro boxer or someone "famous" do not bother, you will be treated badly

Resposta da Boxfit UK
I paid for a faster delivery and 4 days after i ordered i found out that my order is not even processed yet!
i sent them emails and they still didn’t respond
You’re better off with other stores

Resposta da Boxfit UK
Great service which can be trusted. Unfortunately box fit didn't have the gloves in the colour I ordered however they offered me a full refund or a different colour. I chose a different colour and they even threw in a free pair of hand wraps for the inconvenience which is a great touch and shows this large business still holds its core values running like a small business. I will definitely be buying all my boxing gear from boxfit uk from now on. Delivery was also on time.
I have always used boxfit for gloves and boxing boots around 4 pairs of each a year and I cannot fault them at all placed a order Monday night didn't have the size messged me day later to let me no changed the order and shipped for next day delivery as my lad is fighting Friday 1st aug these are so professional quick and easy to order and definitely 1 place i continue to use

Resposta da Boxfit UK
Have used boxfit many of times for boxing stuff for my family . Great customer arrive always willing to help when they can . Great quality products. Will always continue to use them .

Resposta da Boxfit UK
I ordered some boots for my son which arrived as ordered but didnt fit. When I sent them back for exchange the process was so fast and the customer service was brilliant. I couldn't fault them at all.

Resposta da Boxfit UK
Boxfit not only sell great boxing equipment their customer service is 5 star. Order some bits for my son last night around 8pm and realised I’d ordered a skipping rope in the wrong size. I sent an email immediately asking if they could swap it over for the longer length. Received an email this morning saying they’d swapped the rope, no extra charge and that the delivery will come tomorrow. So happy to support businesses like Boxfit. Will always use in future

Resposta da Boxfit UK
Andrei made my son a hat at very short notice. The design was lovely and the hat was made to a very high standard. I just left the designing to andrei, who did a great job! My son received lots of compliments. I am going to order another one for my other son.

Resposta da Boxfit UK
Really good customer service and fast response. I made a order and I didn't realise I selected collection so soon as I realised I got in touch and they emailed me right away and even sent my order first class for next day delivery. So overall very good service and I'll definitely be a returning customer

Resposta da Boxfit UK
Had a issue regarding my size being out of stock however no issues as their were fast and easy to get in contact with and sort out great customer service👍

Resposta da Boxfit UK
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.