Brayleys Cars - Brayley Honda Leatherhead Opiniões 

262
•
TrustScore: 4.5 em 5

4,6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.

A empresa respondeu

Classificada 5 em 5 estrelas

Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Reino Unido

  • 01372 360099

4,6

Excelente

TrustScore: 4.5 em 5

262 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(262)

3418 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

All went to plan and timing

All went to plan and timing . Friendly staff and advice.

27 de abril de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Glenn, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Had a problem with my car

Had a problem with my car. Reception managed to book it in the following day. I arrived at the appointed time, car problem fixed in 30 mins, perfect.
Only negative Labour charge @ £139, which seems excessive.

23 de abril de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Staff were extremely helpful

14 de abril de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Carol, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Everything happened according to…

Everything happened according to schedule. We were contacted for the ‘go ahead’ before extra tasks involving payment were carried out. All the staff were extremely helpful, as always.

16 de abril de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Angela, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Excellent service!

First class service and MOT as always.

8 de abril de 2026
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logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Doreen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Quick and thorough service

31 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Claire, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

The team from start to finish were…

The team from start to finish were superb. They were helpful, knowledgeable and looked after us from the moment we walked into the showroom.
We now have our new Honda and thanks to Jerome, Clarence and the brave one who took us for the test drive! Well done 👍

30 de março de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Jackie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Bushy Honda is so welcoming

Bushy Honda is so welcoming, the staff are friendly and knowledgeable, I no my car is in good hands at Bushy Honda. Also, the main reason for coming to Bushy Honda was knowing that the service manager Andy was there to make sure everything went smoothly because he is the reason why I always come back to Honda. Andy is the most kindest person you will meet, always treats you with respect and kindness.

27 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Tracy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Booking for Service and MOT

From booking date for Service and MOT,
collection and delivery of car back to me I found the service very efficient.

25 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Slick and efficient

Slick, professional, courteous, friendly, Informative and clear.
Receptionist very efficient.
Completed job to time.

23 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Joan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Service

Booked my service over the phone. Arrived on the day and handed over my keys. All very easy! Efficient team of skilled staff. Friendly and informative. Love the video. Thank you

2 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Jacqueline, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Very helpful

Very helpful people and obliging fitted in and MOT

26 de fevereiro de 2026
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logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Friendly, constructive and informative advice with no pressure.

I was very much put at my ease with the staff. Clarence was informative, gave constructive advice regarding my choice of car during my visits to the showroom and subsequently on the trial drive. I had not driven an automatic car before and I found the experience a comfortable and less stressful experience than I was expecting, owing to the empathy shown by all staff.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Julia, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Great little dealership garage

Made me feel very at home while I waited for my car to be diagnosed and fixed. Mechanics swiftly diagnosed the problem with an exemplary narrated video as evidence. The team sought the most cost-effective repair. The front office team were great with information, friendly, professional and offered tips on other Honda-related matters as well as the current repair.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Elizabeth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent service experience

Easy to make the service appointment at a convenient time. Friendly and efficient drop off and collection. Work carried out as expected with no nasty surprises.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Excellent service with car collection and return.

Excellent service with car collection and return saving me having to get a bus both ways , the service team are very professional and a pleasure to deal with.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Mr Catford, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Very efficient and speedy service

Very efficient and speedy service. Brayley Honda carried out my repair very quickly, so that I could have my car back at the earliest opportunity. They still conducted a vehicle health-check which was also useful. Thank you on all counts.

16 de janeiro de 2026
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logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Frank, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Annual Service and Mot

very happy customer experience.
My Jazz was picked up and returned to me in a very clean condition.
Tina and Orla kept me informed as to what repairs were needed during the day. These were carried out very professionally,by the mechanics. I've had my car mot and serviced at this garage for 16 years now ,and have always been very happy with the level of service.

14 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Robert, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Excellent service from the 2 very…

Excellent service from the 2 very knowledgeable ladies Tina and Orla

7 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Efficient and professional

The receptionist was extremely helpful.

29 de dezembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Judith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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