I bought 2 different units both hardwired to use on the cars we bought our granddaughters-teen drivers and let me tell you they are the best trackers ever. It lets you know immediately if the unit is... Ver mais
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I have never had a problem getting help from Customer service if I have any questions or concerns that come up, which have only been a couple times and that is not because of any fault by the equipmen... Ver mais
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This company delivers in every way. The products do what they need to and more. I have never lost service with any of my products. They are very precise and very rugged. I will be buying more products... Ver mais
I always appreciate having the app automaitically open to the map page without having to go through a dozen clicks and remove ads popups before seeing my trackers location. In a potentially stressful... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
Informações de contacto
5718 W. 79th Street, 46278, Indianapolis, Estados Unidos da América
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
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Respondeu a 100% das suas opiniões negativas
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Brickhouse immediately fixed issue with…
Brickhouse immediately fixed issue with nano 7 extended battery connector, resulting in uninterrupted monitoring Mervin provided effective and efficient customer service accomplishing exactly what I wanted.
I bought 2 different units both…
I bought 2 different units both hardwired to use on the cars we bought our granddaughters-teen drivers and let me tell you they are the best trackers ever. It lets you know immediately if the unit is ever unplugged and I love that. Customer service is great.
It has been very good to watch a person…
It has been very good to watch a person and the way they get across town this unit is perfect. The only thing I would change is the trip line yellow would be best …..
Great customer service thanks MERVIN for your help
Great customer services
The unit works very well and is very…
The unit works very well and is very easy to setup and install. The app is easy enough to figure out but it does take some learning, even from a technical person. I’d highly suggest a bit more UI/UX dev 🙂
The best company out there
Brickhouse is the best I have used thus far, with very accurate tracking like my device is beautiful, and the magnet is strong enough to place under your car without falling off I love it thanks, Brickhouse for the awesome service I am thrilled and will be a lifetime customer.
I was not able to login into the app…
I was not able to login into the app after multiple attempts and Sam fixed it in a timely manner
The accuracy is great
The accuracy is great . Only thing that would make it better if it didn't have minute delays other than that it's great
Service and customer service (Sam) is…
Service and customer service (Sam) is great! Sam was very helpful and professional. I just wish it was easier to talk to a representative when calling in for support.
This company delivers in every way
This company delivers in every way. The products do what they need to and more. I have never lost service with any of my products. They are very precise and very rugged. I will be buying more products for sure. Not only is the product amazing but the customer service is excellent. Mervin was kind and patient and answered every question I had. My problem was solved in less than 5 minutes and I couldn't be happier.
On 09/28/2026 Mervin from BrickHouse…
On 09/28/2026 Mervin from BrickHouse Security was able to resolve my problem in a quick manner.
Super easy to buy
Super easy to buy, set up service & install. Excellent pricing. Excellent tracking device. Very satisfied.
Happy customer
With this system, customer service is always there.
I find this to be a great alternative to a car alarm system. Because if your car comes up, missing. you can use the tracker to find it, call the police. And get it back in one piece. Opposed to someone driving around with the alarm, blaring all night long and no one doing anything about it. It has a great number of features that I don't use. But what I love about it is the battery life. I think I've had it for two weeks. And it hasn't reach 70% yet. Which means I can charge it once a month. It's great, I really love it. I would sign this review but I don't want anyone to know that I have it on my car.
Signed: proud owner of a BrickHouse GPS system.
Mervin was knowledgeable with the…
Mervin was knowledgeable with the service and immediately got me on track

Resposta da BrickHouse Security / BrickHouse GPS
Mervin answered every question I had
Mervin answered every question I had. He was a great help today. Thank you brickhouse security for your support.

Resposta da BrickHouse Security / BrickHouse GPS
The prices are cheap
The prices are cheap. The website was easy to use. The equipment shipped quickly. Setting it up was simple.

Resposta da BrickHouse Security / BrickHouse GPS
Sam was so helpful and knowledgeable…
Sam was so helpful and knowledgeable he’s definitely an asset to your company

Resposta da BrickHouse Security / BrickHouse GPS
I love this product for its compact and…
I love this product for its compact and portable features and am truly impressed with the customer service received by Sam with assistance setting up the service!

Resposta da BrickHouse Security / BrickHouse GPS
Love their products
Love their products, if I have any questions or concerns with their products or the billing they are always there to resolve the issue at hand. I highly recommend their products and services to anyone.

Resposta da BrickHouse Security / BrickHouse GPS
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