Purchased our car from Kilwinning Bridgend. Gerry Gavin was friendly, polite, courteous. There was no pressure in buying the car. Excellent customer service, appeared, open honest & transparent in questions asked. Would recommend to friends & would purchase there again

The overall experience of buying my new car was easy and no problems .Graeme was very knowledgeable and handled everything for me. Even replaced number plates with private registration.

Friendly and Helpful Staff, Quality and competitively priced cars.

I bought my new car here, and I'm loving it a month in!
+ [Pricing] The price checkers online suggested it was valued within a range of £1k each way, so pricing was very fair for the mileage (32k) and reg (2019).
+ [Staff] Peter, who has been there for almost 30 years now, was very pleasant, helpful and informative. Happy to look into any concerns I had with any of the car viewings. Always made time for me and guided me through the process smoothly. So huge thanks to Peter!
+ [Garage Policy] At a minimum, the garage offers a 1-month return policy and a 12-month warranty in the event of issues. They will handle your road tax swap for you if trading a car in. After purchasing the car, there was a 2-week wait while they serviced and prepared the car. On pickup, it was spotless, and I've had no issues so far.

The only drawbacks that make this a 4/5 for me:
- [Test Drive] The test drive was accompanied by the dealer, set on a short 3-minute straight road, only turning to get back to the garage. Not leaving much time, or the ability to have a proper feel for the car. (To be fair, I called in the morning, giving little notice; you may be able to phone a few days ahead for a more thorough drive)
- [Trade in price for older cars] Traded in my old car (2009), could probably get around 800-1100 for its condition, but was offered 300 at a stretch. This is fine for dealing with the hassle of tire kickers, but be aware that you may get more by selling older cars privately (based on car age, not mileage).

Very helpful in finding correct car and best way to buy!

We walked around the complex having a good look without being hounded by sales men. When the salesman came to us he was very polite and helpful.

good service

Customer service

Graeme Patrick in Kilwinning helped us to buy our wonderful jeep ♡
The service was so fast, friendly, inviting, very informative and thorough with everything.
We're loving our new wheels and looking forward to many exciting adventures!

Excellent service with Bridgend Kilwinning, delt with sales man Graeme Patrick very pleasant and helpfu, great communication throughout the sale and collection of my new car, thanks again Margaret Rennie

Very pleasant salesman,no pressure ..wouldn't hesitate to buy from again

Great experience

Hi , I was very pleased with how smooth my recent purchase from Bridgend motors went . The sales man , Gerry was very pleasant from the start , no pressure ran me through everything. I would buy from Bridgend again and highly recommend them .

Our experience was very good because we were made welcome by all of the staff who chatted to us and advised on what type of car maybe suitable we were introduced to Peter who put us at ease and guided us carefully through the process of purchasing the car We were anxious as our previous car had been written off and through his warm friendly manner Peter made the process very smooth

Customer service first class

definitely 5 stars this is our 3 rd car with one family and l have recommend this company to my family and friends. Gerry Gavin was amazing doing everything for us and organising my private plate to be put on.

Sales service when buying the car was great friendly but machine service very poor would not recommend buying a car after years of buying cars from them the last 2 have been disappointing as nothing but problems

Had my car in today and had great service from John, Steven and Megan.

Good initial reception from the car salesman , I asked for a test drive that was fine , he never offered my wife to test drive the car. After purchasing the car I could not find the owners handbook, I phoned the car salesman his reply was to go online and get a digital one. I found this very unhelpful trying to go online every time i had a query. I feel they should have offered to get a replacement handbook.

No hassle quick and easy