Budget Windows Ltd  Opiniões 

292
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Needed new windows to reduce traffic noise. Was promised by the sales representative that new windows would reduce the noise. Didn't inform us that new windows have vents that can increase noise. Rais... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased a new bay window and front door recently. Communication was great and kept me informed of progress of my order. Installers were very professional and did a great job. Was very impressed of h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Altogether a pleasant experience from beginning to end. The price of the windows were competitive and the quality of them is excellent. The fitters were two gentlemen who worked non stop. They clean... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Would recommend for anyone thinking of installing new very high quality double glazed windows. Excellent service very good value considering the effort to install properly. The fitters Michael and Joh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instalador de vidros duplos

Escrito pela empresa

Why pay more when upgrading your North East home? At Budget Windows, we understand the importance of quality and affordability. Our ethos is simple—deliver exceptional, energy-efficient windows and doors without breaking the bank. Say goodbye to draughty, outdated windows and doors, and welcome a warmer, more comfortable home environment. Located in the heart of the North East, we have dedicated ourselves to providing homeowners like you with products that not only improve thermal efficiency but also enhance the aesthetic appeal of your home. Our extensive range of windows and doors is designed to cater to various styles and preferences, ensuring that every customer finds the perfect fit for their home. We pride ourselves on transparency and honesty. At Budget Windows, there are no hidden fees or inflated prices. Our straightforward, affordable pricing reflects our commitment to making energy efficiency accessible to all. Every product we offer is backed by our commitment to quality and durability, ensuring you enjoy long-lasting benefits. Contact us today at 0800 449 449 to discover how we can transform your home with our cost-effective solutions. Visit our website at www.budgetwindows.co.uk for more information and to view our range of products. Transform your living space with Budget Windows—where quality meets affordability.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

292 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(292)

46 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Two external doors

I'm very happy with my doors, the team did a very thorough job.

29 de agosto de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Richie, thank you very much for your review, we really do appreciate the feedback.

Classificada 5 em 5 estrelas

New external door fitted

I had a new external door and blown window glass fitted upstairs. John and Johnny, the fitters turned up on time, were polite and friendly. Tidied the area up when finished in super fast time no problems. Kim in the office also deserves a mention as she kept me up to date on progress and did a couple of follow-up calls to ensure everything was good. Can't fault the service from these people. Well done!

25 de agosto de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Hilary, thank you very much for taking the time to provide feedback about your experience with us, we really do appreciate it. Thanks also for giving a mention to the people involved in you job, I’m sure they’ll be delighted to read this.

Classificada 5 em 5 estrelas

Replacement of two windows and a door…

Replacement of two windows and a door in kitchen. Arrived when they said they would. Took about 2.5 hours to complete the job. Efficient and tidied up afterwards. Good attitude. Pleased with the work.

20 de agosto de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Pam, thanks very much for your feedback, it’s greatly appreciated.

Classificada 5 em 5 estrelas

Windows And Doors

Really happy with the company they exceeded my expectations. They were professional and tidy. I would highly recommend this company for any home improvements

28 de janeiro de 2025
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Adam, thank you so much for saying you’d recommend us, it really is greatly appreciated and obviously brilliant to hear how happy you are with the work carried out.

Classificada 2 em 5 estrelas

My order was 2 doors

My order was 2 doors, firstly the salesmen said they use there own fitters which is not correct as they use subcontractors, if I had know this I wouldn't of went with budget windows. Once my doors arrived the fitters only fitted one door which was poorly fitted and the 2nd door frame was not the correct size. So then had to wait 6 weeks for the 2nd door which was fitted by Jonathan and Michael which was fitted correctly and at a high standard which then showed how bad the 1st door was fitted. Contacted the customer service and Kim was very helpful and arranged a refit of the 1st door which took just under 3 weeks. Michael and Jonathan completed the refit again at a high standard. The question I ask myself why was the doors fitted originally at the standard required. I was going to get a quote for my front door from budget but my experience with the company was not good . I would not recommend the company to anyone.

30 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Andy, thank you for providing feedback about your experience with us. I’m very sorry to hear that you aren’t completely happy with aspects of the sale and the installation, it’s certainly not our intention to mislead you in any way, so if you could kindly provide some further information to help us identify you, we will investigate to find out what happened at the quote stage. In relation to the installation, I’m delighted that it’s now completed to a high standard, which you are correct in saying should have happened first time around. Again we will find out what went wrong and use this to improve our service in the future. Thank you for highlighting this to us.

Dear Andy, thank you for providing the information, we will be in touch with you once we have completed the investigation.

Classificada 5 em 5 estrelas

First class work

From the start everyone involved in the decision to go with Budget Windows was exactly what you would hope for, informative, straight forward, helpful and friendly. The fitters arrived on the time arranged and it was a joy to watch them, like a well oiled machine. They took time and pride to get the work just right.
We would not hesitate to recommend Budget. First class work and product.

3 de julho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear A S, thanks so much for saying you’d recommend us, we really appreciate it and I’m obviously thrilled to hear how pleased you are with the service we provided.

Classificada 5 em 5 estrelas

1st class service from start to finish

1st class service from start to finish. Kim kept me updated at every step from quotation to completion. Great quality windows and door. Jonathan and Michael were excellent clean and tidy workers covering all carpets, beds and worktops where work was carried out. Very polite and courteous. Working none stop from 8.30am until 8pm going the extra mile to get the job finished. Would certainly recommend Budget windows to all.

9 de julho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Thank you so much for saying you’d recommend us, we really do appreciate it. Thanks also for giving a shout out to all of the people involved in your project and I’m sure they’ll be thrilled to read this.

Classificada 5 em 5 estrelas

Professional Fitters

Professional Fitters
Very happy with the installation

4 de julho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Ann, thanks very much for your feedback, we really appreciate it.

Classificada 5 em 5 estrelas

The installation was a professional job…

The installation was a professional job the fitters were clean and tidy there was no problem with that the fitters observed health and safety in there approach to the installation. The job was inspected by a manager immediately after installation. A great job done in a professional way thank you very much

4 de julho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Malcolm, thanks very much for taking the time to provide feedback about your experience with us, we really do appreciate it.

Classificada 5 em 5 estrelas

I stronly recommend windows plus roofs / budget widows.

Friendly fast and super efficient service, I was kept informed every step of the way by Kim, and nothing was too much for John and Johnny the window fitters who worked extremely hard and did a fantastic job.

8 de julho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Andy, thank you very much for your review, we really do appreciate the feedback and thanks also for giving the team involved with your project a shout out, I'm sure they'll be delighted to read this.

Classificada 1 em 5 estrelas

Continued inconvenience

We have just had a phone call to say that the work that should have been completed 5 weeks ago, and had already been rescheduled unacceptably to this week, is now going to take place next week and split between the Monday and the Thursday/ Friday. This company continues to disappoint. They clearly take all your money at the start because they know they do an unacceptable job. If we hadn't paid I would be refusing at this point and just getting them to come and take the scaffolding down and finding someone else who can do a half way decent job. I'm only writing so many reviews to try and prevent people going through the same level of stress and inconvenience that my family has gone through.

17 de junho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Kathleen, I'm sorry that you feel the need to continually put 1 star reviews on Trustpilot, repeating your previous messages. I dispute your claims about us doing unacceptable jobs, but concede that things can sometimes go wrong and when they do, we always try to put them right. I will nor respond to you any further and would encourage you to contact our complaints department in future.

Classificada 5 em 5 estrelas

Budget Windows

Budget Windows has just replaced a window and a pedestrian door on my garage. The process was painless. Quotes were received promptly, and the work was booked in and completed as scheduled. I'm very happy with the work and the customer care. The work has been checked by a manager, and a very small issue was fixed on the spot. The only thing I wasn't 100% happy with was having to pay up front for the work. I wasn't aware I had to do this (I had paid a deposit the same day I accepted the quote and thought this was adequate). It should have been made clear that payment is due approximately two days before the work is scheduled. The Home Network Group (which is the parent company) has also called to ensure I was happy with the work and forwarded warranties and insurance documents. The customer care has been exceptional.

11 de junho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Louise, thank you very much for your feedback, it's really important to us and we really appreciate it. I'm thrilled to hear how pleased you are with the service and customer care and I will speak to our team regarding explaining the payment terms as this is usually a very seamless process. Thanks again and I hope you may consider us for any other home improvements in the future.

Classificada 5 em 5 estrelas

Very helpful start to finish was kept…

Very helpful start to finish was kept well informed throughout the whole process. Fitters did a professional job to a high standard thanks very much

6 de junho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Lewis, thank you very much for you valuable feedback, it is very important to us and greatly appreciated.

Classificada 5 em 5 estrelas

Instalation of Patio Doors

The team turned up punctual set up and worked thoroughly and efficiently keeping the work area clean and tidy all the way through the installation. They where very polite and friendly. The experience from budget window's was great from start to finish thank you to all departments involved in my installation.

6 de junho de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Steven, thank you very much for taking the time to post your review, we really do appreciate the feedback and it's obviously fantastic to hear how pleased you are.

Classificada 1 em 5 estrelas

Please don’t use this company

Please avoid this company like the Plague

From having issues from day 1 with the lock on the door and the whole locking system they still haven’t fixed the issue. They have already been once to fix it, but I am still having issues. I then called them and they booked me in for two weeks time to fix it! Can you believe I’d have to wait that long. The appointment was for the 27/05/25 guess what? No body turned up. I then got a call and a voicemail was left the next day to ask how the appointment went! I don’t know what planet these people live on. When I tried to call back to speak to someone guess what again? No body picks up the phone. I will not be contacting them anymore instead I will report them to trading standards and Ombudsman and get my money back!

Please don’t use this company you will be so disappointed and frustrated

27 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Tamara, apologies for the delay in replying but thank you for highlighting this to us. I've passed this onto our management team for review to establish what went wrong, and they will be in touch in due course.

Classificada 5 em 5 estrelas

From start to finish Excellent …

From start to finish l couldn't fault the company in any way.
From initial sales person to surveyor to fitting. Everything was exceptionally good the fitters came on time and worked non stop they were polite friendly and efficient. They cleaned up when they finished. The contact with customer service was very good with phone calls keeping me informed prior to fitting, and a follow up call afterwards by a very friendly and helpful lady.
10 /10. Our thanks to All.

27 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Thomas, thanks very much for your lovely review, we really do appreciate the feedback and obviously I'm delighted to hear how pleased you are.

Classificada 5 em 5 estrelas

Great job

We would highly recommend Budget windows.The team that helped us from the initial appointment to the end sign off were professional, friendly and couldn’t fault their work.

22 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Steve, thanks so much for saying you’d recommend us, it’s the highest compliment we could wish for and I’m thrilled to hear how happy you are of course.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais