Budget Windows Ltd  Opiniões 

292
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Needed new windows to reduce traffic noise. Was promised by the sales representative that new windows would reduce the noise. Didn't inform us that new windows have vents that can increase noise. Rais... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased a new bay window and front door recently. Communication was great and kept me informed of progress of my order. Installers were very professional and did a great job. Was very impressed of h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Altogether a pleasant experience from beginning to end. The price of the windows were competitive and the quality of them is excellent. The fitters were two gentlemen who worked non stop. They clean... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Would recommend for anyone thinking of installing new very high quality double glazed windows. Excellent service very good value considering the effort to install properly. The fitters Michael and Joh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instalador de vidros duplos

Escrito pela empresa

Why pay more when upgrading your North East home? At Budget Windows, we understand the importance of quality and affordability. Our ethos is simple—deliver exceptional, energy-efficient windows and doors without breaking the bank. Say goodbye to draughty, outdated windows and doors, and welcome a warmer, more comfortable home environment. Located in the heart of the North East, we have dedicated ourselves to providing homeowners like you with products that not only improve thermal efficiency but also enhance the aesthetic appeal of your home. Our extensive range of windows and doors is designed to cater to various styles and preferences, ensuring that every customer finds the perfect fit for their home. We pride ourselves on transparency and honesty. At Budget Windows, there are no hidden fees or inflated prices. Our straightforward, affordable pricing reflects our commitment to making energy efficiency accessible to all. Every product we offer is backed by our commitment to quality and durability, ensuring you enjoy long-lasting benefits. Contact us today at 0800 449 449 to discover how we can transform your home with our cost-effective solutions. Visit our website at www.budgetwindows.co.uk for more information and to view our range of products. Transform your living space with Budget Windows—where quality meets affordability.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

292 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(292)

46 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New Windows

Brilliant, listened to what we wanted and gave us exactly that. From sale to instalation everyone was really professional and friendly. The job was perfectly done. Really pleased.

2 de abril de 2025
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Tracey, thanks so much for your lovely review, we really appreciate it.

Classificada 4 em 5 estrelas

Excellent!

The fitters arrived on time, were friendly and did a great job. Communication from the customer service team was excellent throughout.
It would have been 5 stars but for the fact that the unit had the wrong number of glazing bars. However, the fitters immediately notified customer services and the correct item was ordered from the manufacturers and replaced at a later date.

25 de abril de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Andy, thanks very much for your feedback, and although you had a minor issue I’m delighted to hear that it was resolved to your satisfaction. I hope you we may be able to assist you in the future if you require any further home improvements. Thanks again.

Classificada 5 em 5 estrelas

Windows and doors.It was quick and easy they made hardly…

It was quick and easy they made hardly any mess. Friendly and helpful. Polite company. I would definitely recommend and use them again.

1 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Lesley, thanks so much for saying you’d recommend the company, we really do appreciate it and it’s a fantastic way for us to generate new business.

Classificada 5 em 5 estrelas

The team that fitted the windows was…

The team that fitted the windows was very clean and tidy . Worked very hard to get the all done!

12 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Lyn, thanks very much for taking the time to provide feedback, we really do appreciate it.

Classificada 1 em 5 estrelas

Pushy, unprofessional

We invited a rep from Pennine Windows a few weeks back. He was pushy, stayed for hours, and we were immediately unhappy with a decision we made and cancelled. The deposit refund was immediate, for which I'm thankful. However, since this visit, representatives from the company (Windows Plus Roofs Ltd, which trades as Pennine Windows and Budget Windows as well) keeps calling me, saying I've called them, being pushy despite being told we'll call back if interested. It's very telling, both from the house visit and their phone manner/tactics that this company isn't worth your business. They don't know how to be professional and use pressure tactics. Avoid. They use all the tricks - "calling the boss for the best price today", "this price will be gone tomorrow", and avoiding any simple explanation of costs in favour of a "grand total" via the magic calculator on their ipad. Regret ever opening my door to their pamphleteer.

UPDATE after reply from BW:
I think it's disingenuous to seem unaware of your own team's sales tactics and manner. Reading more reviews here, many complaints echo our experience and we will be looking elsewhere for a more honest/open, less pushy company.

13 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Updated

Dear Brad, thank you for providing the additional information, we will definitely be investigating this matter and I can assure you that I am certainly not disingenuous in my response whatsoever. We have a very large team and as in any organisation there will be times where people don’t stick to their directive. It’s only when we are made aware of situations like this that we get the opportunity it’s to deal with them, which is what will happen today. Once again I’d like to thank you for providing the review and your details, it’s very important to us.

Dear Brad, I’m sorry to hear that you’ve not had the best experience and I can only apologise on behalf of the company, it’s certainly not the way we usually operate. If you could kindly provide some further information I would like to investigate further so we can find out what went wrong. Thank you for highlighting this to us.

Classificada 5 em 5 estrelas

Great service and wonderful job

Great service and wonderful job. So happy with the final result.

10 de fevereiro de 2025
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Caroline, thanks very much for taking the time to post your review, it’s greatly appreciated and lovely to hear how pleased you are.

Classificada 5 em 5 estrelas

A good job well done

A good job well done. No mess, every where cleaned up and old windows removed and excelent workers.

7 de maio de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Eric, thanks very much for your feedback, we really do appreciate it.

Classificada 5 em 5 estrelas

The window fitters were very helpful…

The window fitters were very helpful and nice. They were so quiet I forgot they were in my home. Showed us how to work the windows and talked us through things as they went. Spot on and a good job

28 de abril de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Michael, thank you very much for taking the time to provide feedback about your experience with us, we really do appreciate it.

Classificada 5 em 5 estrelas

Quality work!

Really helpful company from start to finish! Kept us well informed, and the fitters were excellent - really thorough, great product and they cleared everything up after them - plus a phone call later to ensure we were happy! Would thoroughly recommend them 😀

17 de abril de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Alan, thank you very much for saying you'd recommend us, we really do appreciate it and I'm thrilled to hear how pleased you are with the work.

Classificada 5 em 5 estrelas

Returning customer

Very happy with the quality service / product last time; further work has been arranged with fitting dates TBC.

15 de março de 2025
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Daz, thanks very much for taking the time to post your review, we really appreciate it and I’m delighted to hear you’ve already made an additional order.

Classificada 5 em 5 estrelas

Had my windows replaced with this…Fantastic

Had my windows replaced with this company & from start to finish it has been 5 star+++ From our quote from Chris to the 2 great guys who worked their socks off for the 2 days it took for our windows to be fitted. Would highy recommend this company. First class service.

26 de março de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Jill, thank you so much for saying you’d recommend us, it’s fantastic to hear! I’m obviously delighted to hear how pleased you are and will feed back to all involved and I’m sure they’ll be thrilled. Thanks again.

Classificada 5 em 5 estrelas

Lovely windows

Hi
So got my windows fitted last week. This is s update of my previous review.
Communication has been excellent throughout thanks Deb. Had 3 doors fitted and 2 windows and my wonky porch done.
Done a fab job the lads were great.
2 very small negatives
One of the windows they made was to big but I wanted to put this in for a reason. They couldn't apologise enough for the error and should be getting that fitted next week. Kept me well informed and it shows they follow up on things so a positive really.
Other one my tv aerial was snapped but because I am not 100% sure the scaffolders did it. I will just pay for repair myself.
I am getting all the back windows done next year and looking forward to giving Budget the job.
The house feels so much warmer since I had them fitted.
Last thing.
2 different people have knocked on my door and asked to see my porch and windows. They were so Impressed and I've got a feeling budget will get a call off them. I should be on commission.
I just want to say thanks budget

15 de março de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Colin, thanks very much indeed for taking the time to post your review, it’s greatly appreciated. I’m obviously thrilled to hear that people have been admiring the work you’ve had done and don’t forget that you will qualify for a £250 reward if you recommend anyone who makes a purchase.

Classificada 5 em 5 estrelas

Very polite man Chris came to see me…

Very polite man Chris came to see me explain everything to me and helped me with the budget I had, to do my 2 bedroom windows , hopefully I can get my sittingroom window done in the future

4 de março de 2025
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Christine, thanks very much for your review, it’s greatly appreciated and I look forward to hearing from you again if you do decide to replace your sitting room window.

Classificada 5 em 5 estrelas

Our home is now warm and quiet!

Our Victorian home looks in-keeping with its age, now we have had sash-style windows fitted everywhere.
The installation was hassle-free and the workmen were professional and super clean.
It’s been a pleasure having the work done by Budget, especially the daily courtesy calls by Deb who made sure we were happy every step of the way.
I totally recommend Budget Windows.

11 de março de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Ray, thanks very much indeed for your lovely review, we really do appreciate the feedback.

Classificada 5 em 5 estrelas

I have dealt with this company on three…

I have dealt with this company on three occasions and I can honestly say that they do a brilliant job, be very happy for them to take on my next project. Keep it up guys.

10 de março de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Rosalyn, thanks so much for your kinds words and also for your repeat business, we really do appreciate it.

Classificada 5 em 5 estrelas

Well pleased with all aspects

Ben was very helpful with ideas and options.Mark and Adam were canny lads who installed the windows.The communication from the office staff and follow up are spot on.Well pleased with every aspect and would recommend this company

28 de fevereiro de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear June, thank you very much for your feedback, we really do appreciate it and I’m obviously delighted to hear how pleased you are.

Classificada 4 em 5 estrelas

Well done

Window went in well. Crew did a lovely job and we're very pleasantly. Apart from having to wait for the sill to be delivered, the fitting was excellent! Debbie was in touch with me throughout and was brilliant! Thank you Debbie and the Team.

13 de fevereiro de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Margery, thank you very much for your lovely review, we really do appreciate the feedback and I’m sure Deb will be delighted to be given a mention.

Classificada 5 em 5 estrelas

External door installation

The guys turned up as stated 8am,carroed out their works in a tidy and professional manner ansmd explained the locking mechanism and cleaning methods.
And the door looks great
Thanks
Mr and mrs Sumpton

18 de fevereiro de 2025
Opinião espontânea
logótipo da Budget Windows Ltd

Resposta da Budget Windows Ltd

Dear Mr & Mrs Sumpton, thank you very much for taking the time to post your review, we really do appreciate the feedback and I'm delighted to hear how pleased you are.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais