Budget Windows Ltd  Opiniões 

293
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We spoke to one of your salespersons,who told us about budget windows,and he was very good,told us just what we wanted, the french door was fitted,we are very happy with them, great service from every... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Needed new windows to reduce traffic noise. Was promised by the sales representative that new windows would reduce the noise. Didn't inform us that new windows have vents that can increase noise. Rais... Ver mais

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Classificada 5 em 5 estrelas

Purchased a new bay window and front door recently. Communication was great and kept me informed of progress of my order. Installers were very professional and did a great job. Was very impressed of h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Would recommend for anyone thinking of installing new very high quality double glazed windows. Excellent service very good value considering the effort to install properly. The fitters Michael and Joh... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

Why pay more when upgrading your North East home? At Budget Windows, we understand the importance of quality and affordability. Our ethos is simple—deliver exceptional, energy-efficient windows and doors without breaking the bank. Say goodbye to draughty, outdated windows and doors, and welcome a warmer, more comfortable home environment. Located in the heart of the North East, we have dedicated ourselves to providing homeowners like you with products that not only improve thermal efficiency but also enhance the aesthetic appeal of your home. Our extensive range of windows and doors is designed to cater to various styles and preferences, ensuring that every customer finds the perfect fit for their home. We pride ourselves on transparency and honesty. At Budget Windows, there are no hidden fees or inflated prices. Our straightforward, affordable pricing reflects our commitment to making energy efficiency accessible to all. Every product we offer is backed by our commitment to quality and durability, ensuring you enjoy long-lasting benefits. Contact us today at 0800 449 449 to discover how we can transform your home with our cost-effective solutions. Visit our website at www.budgetwindows.co.uk for more information and to view our range of products. Transform your living space with Budget Windows—where quality meets affordability.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

293 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,4

Todas as opiniões

(293)

47 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

External door installation

The guys turned up as stated 8am,carroed out their works in a tidy and professional manner ansmd explained the locking mechanism and cleaning methods.
And the door looks great
Thanks
Mr and mrs Sumpton

18 de fevereiro de 2025
Opinião espontânea
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Resposta da Budget Windows Ltd

Dear Mr & Mrs Sumpton, thank you very much for taking the time to post your review, we really do appreciate the feedback and I'm delighted to hear how pleased you are.

Classificada 5 em 5 estrelas

New windows

From contacting Budget windows to completion of our order Budget windows have been professional and very helpful. They have given excellent advice and listened to our needs. There window fitters arrived on time where very polite did an excellent job and left everything very tidy and clean. I will always recommend this company

10 de fevereiro de 2025
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Resposta da Budget Windows Ltd

Dear Hilary, thanks so much for saying you’d recommend us, it really means the world to us and it shows how serious we are about delivering high levels of customer service.

Classificada 5 em 5 estrelas

Doors fitted

From the start to.buy the door to.end of job well.done.
.everthing delightful customer.service 😊 no faults to appoint. Doors fitted fast service nd.good.job. they even.explain how to.maintenance

9 de dezembro de 2024
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Resposta da Budget Windows Ltd

Thank you very much for taking the time to post your review, it’s greatly appreciated and obviously brilliant to hear.

Classificada 5 em 5 estrelas

Great communication

Great communication from start to finish and everyone i spoke to throughout the process gave exact timescales and were very knowledgeable and friendly. The 2 lads that carried out the installation were great. They were tidy and friendly and did a fantastic job

6 de fevereiro de 2025
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Resposta da Budget Windows Ltd

Dear Amanda, thank you very much for taking the time to provide feedback about your experience with us, we really do appreciate it.

Classificada 5 em 5 estrelas

Fantastic experience

The two fitters who visited were extremely professional and courteous, they were finished with the job very quickly tidied up after themselves and then explained everything to us. l can't recommend them enough.

5 de fevereiro de 2025
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Resposta da Budget Windows Ltd

Dear Martin, thanks very much for saying you'd recommend us, it's the best we could hope to hear and obviously I'm delighted to hear how pleased you are.

Classificada 5 em 5 estrelas

The company done a excellent job the…

The company done a excellent job the fitters were amazing and so helpful and done a super job nothing was too much trouble excellent men

3 de fevereiro de 2025
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Resposta da Budget Windows Ltd

Dear Joyce, thank you very much for your kind words, they really mean a lot to us and we appreciate you taking the time to share them.

Classificada 5 em 5 estrelas

Definitely would recommend

From sales to installation everything has gone great. Extremely happy that everything that was sold to me was what I received, install team (Daniel and Phil) were great, really helpful and professional. I will definitely be using budget again for anything that comes up.

4 de fevereiro de 2025
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Resposta da Budget Windows Ltd

Dear Tyler, thanks very much for your kind words about Dan and Phil the installers, we really do appreciate the feedback and I’m sure the lads will be buzzing to read this.

Classificada 4 em 5 estrelas

Lovely professional helpful…

Lovely professional helpful knowledgable salesman Chris.
I would of awarded 5 stars but windows not fitted yet. I will do another review after fitting.

18 de janeiro de 2025
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Resposta da Budget Windows Ltd

Thank you very much for your feedback about Chris, it’s great to hear and I look forward to seeing your update once the installation has been completed.

Classificada 5 em 5 estrelas

Fantastic from start to finish!

Fantastic from start to finish!! I would definitely recommend Budget.
Everyone I came in contact with was very friendly and professional but a special shout out to Rob, who fitted the door to exacting standards, and Deb who kept me informed throughout.
Seldom have I had the pleasure of dealing with such a professional firm, who genuinely want to do their best for their customers.
The door itself is very high quality and solid. It looks really smart and I’m thrilled! Thank you Budget and well done 👏

29 de janeiro de 2025
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Resposta da Budget Windows Ltd

Dear Janet, thanks very much indeed for your lovely review, we really do appreciate it.

Classificada 5 em 5 estrelas

FIVE STARS

We have had two lots of windows supplied and fitted by Budget windows. They were very professional on there fitting and leaving everything clean and tidy. We did have a small problem with one of the windows but the company responded very well and got it sorted for us. Rob the fitter who fixed the problem window for us did an excellent job and was very professional and Curtis. I would like thank Debs for keeping us informed in her kind and curtis manner.

28 de janeiro de 2025
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Resposta da Budget Windows Ltd

Dear Steve, thank you very much for taking the time to post your review, we really appreciate the feedback.

Classificada 1 em 5 estrelas

Never again, stick to local!

Had this company out for a quote for 7 new windows and the sales guy (Bez) seemed nice. He then gave us a hugely inflated price of £9.8k but if we went ahead today, it was 8k. I was honest and said we’ve got others coming to quote us. He became rude asking what was wrong with the price, said other companies quality will be rubbish. When I asked for the price again, he said there was no point writing down the 8k which is ‘today’s price’ and to just write the 9.8k price. When I asked what is the average waiting time for installation, he said there was no point telling me coz I’m not going ahead. Ridiculous and rude sales people. Went with a local company which was half the price. Avoid these!!!

4 de janeiro de 2025
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Resposta da Budget Windows Ltd

Dear Tanya, I’m very sorry to hear that you weren’t happy with Bez, this is obviously not what we would like or expect and I’m obviously very disappointed to hear it. We are certainly not in the business of having dissatisfied customers and I will ensure that Bez is brought it to discuss your claims, as we do take all complaints very seriously. Thank you for highlighting this to us and I’ll ensure you are contacted by senior management once we have investigated fully.

Classificada 1 em 5 estrelas

Avoid

Wouldn't measure anything with just my wife at home. They needed me (a man but used some wierd "its the law" answer). She told him it wasn't 1940. Lots of talk & finally told us they could do 20k, magically rang his boss and got it down to 13k. Even the lower price was double the last 4 quotes we've had. Lurked, chatted & pretty much used any typical slime sales tactics. Literally ran out the door when we told him this. We're wise enough to scatter these cowboys but seeing my elderly neighbour down the street using them, I dread to think how much they've paid. Tell anyone you know to avoid, nothing "budget" about them.

17 de janeiro de 2025
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Resposta da Budget Windows Ltd

Updated 21/1/25

Dear Andy, I reached out to you last week, for you to provide some further information to help us investigate your claims, however I have still not received anything. If you could kindly respond to that request, it will enable us to identify which of our representatives was responsible for your complaint. I hope to hear from you very soon.

Dear Andy, thank you for your feedback although I’m very sorry to hear that your experience is not what we would have liked. What you have described certainly doesn’t fit with what we train our representatives to present to our customers, so I’d really appreciate it if you could provide some further information to help us identify which person you had to quote so we can investigate further. Thanks for highlighting this to us and please accept my apologies on behalf of the company but please rest assured that we take all complaints very seriously.

Classificada 1 em 5 estrelas

AVOID

AVOID

Budget windows came to price up 8 windows and 2 doors going through their ‘recycling scheme’.

Salesman was fairly polite until he started questioning about my partner. Even though I persistently said it was my house and my decision about the property they frequently asked me how my partner would feel and wished he was there.

The price quoted was ridiculous! Close to £15k! They talked through finance options but this seems more of a scam to lure you in as you give an ideal monthly figure but they automatically base it on an 10 year period with very high interest rates, racking up to actually paying £24k if I went with the finance options.

The salesman then put his boss on speakerphone whilst still in the house, obviously trying to apply more pressure for the sale. Stating again he wished my partner was present, however seeing the windows would not change minds about the ridiculous pricing!

I worry about vulnerable people who may not think to google the usual costs of fitting windows in a house and would just accept the price as gospel.

Seemed very sexist to keep mentioning my partner and seemed to want to deal with him rather than the actual homeowner (myself).

The salesmen talk the talk and give these stories, which I’m sure yes new windows will improve the heat in the house, but to say they are competitively priced is a bit of a joke after speaking to people who have had bespoke windows put in in London for £8k

Go independent or shop around, these guys definitely aren’t worth it

13 de janeiro de 2025
Opinião espontânea
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Resposta da Budget Windows Ltd

Dear Laura, I’m sorry to hear that your experience wasn’t a good one, that is obviously not what we would want. I’m obviously concerned at some of your comments and would like to look further into this. If you could kindly provide some further information to help us identify you and your representative, that would be appreciated. Thanks for highlighting this to us.

Classificada 5 em 5 estrelas

Great Company

Good communication, on time and the lads who came did a fantastic job. From start to finish this was a great company to deal with from purchase to installation.

16 de janeiro de 2025
Opinião espontânea
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Resposta da Budget Windows Ltd

Dear Allyson, thank you very much for your feedback, we greatly appreciate it and I’m delighted to hear how pleased you are of course.

Classificada 1 em 5 estrelas

Price was way too expensive for me.

Price was way too expensive for me.

8 de janeiro de 2025
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Resposta da Budget Windows Ltd

Dear Customer, thanks for your feedback, although I must admit to being very disappointed to receive a 1 star review based on your opinion of our pricing, which is very competitive indeed. If there are other reasons behind such a low score, could you please let us know by emailing info@budgetwindows.co.uk so that we may investigate.

Classificada 5 em 5 estrelas

Wonderful porch installation.

The installation manager and team were excellent. The lads were very efficient but also friendly and respectfull to my mother and neighbours. Excellent job and gorgeous porch.

6 de janeiro de 2025
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Resposta da Budget Windows Ltd

Dear Michael, thanks very much for posting your review, we really appreciate the feedback and I'm thrilled to hear how pleased you are with the service you received.

Classificada 5 em 5 estrelas

Excellent Service

Excellent service from begining to end quality product. Engineer was spot on and really took care in his work not just installation but the care in presentation and functionality.

19 de dezembro de 2024
Opinião espontânea
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Resposta da Budget Windows Ltd

Dear Scott, thanks very much for taking the time to post your review, we really do appreciate it.

Classificada 5 em 5 estrelas

Salesman showed us the the windows and…

Salesman showed us the the windows and made every simple and easy to understand we get them fitted in the new year and all being well I hope they will not only look good but save us on heating bills too.

27 de novembro de 2024
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Resposta da Budget Windows Ltd

Dear Peter, thanks a lot for posting your feedback on here, we really do appreciate it.

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