Building Control Communications Opiniões 

46
TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

We we're contacted by Margaret and decided to go with advertisement in our area, she was very friendly, polite and helpful. Ken then produced our artwork and was happy to make any amendments for us. W... Ver mais

Classificada 1 em 5 estrelas

Update 1: email received “buildingcontrolcomms has flagged your review for containing defamatory content” It’s interesting that they report any review that they do not agree with as d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've had an excellent experience with BCC, Gary was very helpful and explained everything perfectly. Ken produced the artwork for the campaign using my website theme/colours and it looks brilliant. I... Ver mais

Classificada 5 em 5 estrelas

I got approached by these guys back in October and it’s honestly been a pleasure to work with them. My company is all about standing out, proving we’re one of the best in the south west and the deta... Ver mais

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4,4

Excelente

TrustScore: 4.5 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as opiniões

(46)

41 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Not recommended to advertise with this company.

Update 1: email received “buildingcontrolcomms has flagged your review for containing defamatory content”
It’s interesting that they report any review that they do not agree with as defamatory.

Update 2: email received "You reviewed Building Control Communications, who believe your review actually belongs to another business."

I stand with what I say. We did contact them repeatedly and they either did not respond (once they had money of course) or was dismissive. Either way, advertise through other means. Local papers, parish papers, magazines, google etc.
The fact they report reviews that they do not agree with speaks VOLUMES.
Their publications are enormous so you your advert will unlikely be seen by anyone as they get bored flicking through it. That's only if they can be bothered to find the publication on a random website link.
I'd understand if it was posted to people but anyone can create an e-document and publish it online, doesn't mean it will get seen by anyway.
This is besides the point, the team were very odd behaving, as I say it did not feel legit from early on.

Original Review:

As a tradesperson, we would not recommend advertising your company with this company.
They continuously try to upsell, are not responsive and the marketing is incredibly basic and we even thought at many times it was not a legitimate company.

We have not had 1 lead, I'm doubtful that anyone reads the publications as they are only online and are incredibly long. We wanted a refund before the publication was even listed but tried to give benefit of the doubt. It's now too late for a refund so all we can do is leave a review of our experience and take it down as a lesson learnt.

23 de junho de 2026
Opinião espontânea
logótipo da Building Control Communications

Resposta da Building Control Communications

Thank you for updating your review.

Of course we reported the review to Trustpilot, as is our right when a review contains statements that we believe may be inaccurate, misleading, or potentially defamatory. In particular, the suggestion that we are not a legitimate company is a serious allegation that does not reflect the reality of our business, the service provided, or the evidence supplied to customers.

As this review has been posted anonymously, we are unable to identify your account or determine whether this relates to a recent booking, or indeed whether you are a customer at all. We have repeatedly invited you to contact us privately with your company details so that we can investigate the concerns raised, review all correspondence, and provide a detailed response. Unfortunately, that offer has not been accepted.

Advertising campaigns of this nature are designed to provide exposure over an extended period and it is difficult to make a meaningful assessment of performance after such a short timeframe. Without knowing which publication you are referring to, we are unable to determine whether sufficient time has elapsed to fairly evaluate the advertising opportunity.

We respectfully disagree with a number of the statements made in your review. Our publications are official local authority guidance documents hosted on council websites and, where applicable, linked through the national Planning Portal. Customers are provided with publication links, supporting documentation and, where requested, contact details for council representatives who can verify our involvement.

We also dispute the suggestion that we are unresponsive. Communication is something we take extremely seriously and is regularly highlighted within our customer feedback. We maintain detailed records of correspondence and would welcome the opportunity to investigate any genuine concerns if you provide your company details.

We remain more than happy to discuss this matter directly and review your experience in full. However, without knowing who you are or which publication you are referring to, it is difficult for us to properly investigate many of the claims being made.

Classificada 5 em 5 estrelas

Helpful, polite and friendly

We we're contacted by Margaret and decided to go with advertisement in our area, she was very friendly, polite and helpful. Ken then produced our artwork and was happy to make any amendments for us. We are excited to receieve a copy of the brochure displaying our advert

12 de junho de 2026

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 5 em 5 estrelas

I've had an excellent experience with…

I've had an excellent experience with BCC, Gary was very helpful and explained everything perfectly. Ken produced the artwork for the campaign using my website theme/colours and it looks brilliant. I can't wait for everything to go live.

24 de março de 2026
Classificada 5 em 5 estrelas

Comunication has been prompt clear and efficient from start to finish!

I've been very impressed with the whole team at Building control communications, from start to finish the comunication has been prompt clear and efficient.
They have helped our Solar business promote ourselves to our target market and the quality of their designs have also been of a high standard.
I would definitely recommend them to others!

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from Building Control…

Excellent service from Building Control Communications. Their communication throughout the whole process was brilliant — always informative, professional, and very helpful whenever I had questions.

They also designed an advert for my business and did a fantastic job. The design is clean, professional, and really eye-catching, exactly what I was looking for to promote my company.

If you’re looking for reliable advert design, marketing support, and great customer communication, I’d highly recommend Building Control Communications. A great company to work with! 👏🔥

6 de março de 2026

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