Smart showroom with the doors and windows clearly displayed. Very helpful staff, who answered all our questions. Very good service and willingness to accommodate our requirements. Impressed with th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very smooth. Sales weren't pushy, survey was quick and easy and the installation for a door plus quad-fold doors only took 7 hours and was done by 15:00 (thank you Dan & Dan). They disposed of all the... Ver mais
Excellent company, have used Caddy twice now for front and back doors and great both times. Great quality products and lovely, knowledgeable staff. I highly recommend and will use them again in the fu... Ver mais
A empresa respondeu
Absolutely faultless from Caddy windows, all the way from quote to installation they were perfect. Greg worked with us to get the quote up and ready and there was no funny business or pressure from... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalador de vidros duplos
- também em
- Fornecedor de janelas
- Fornecedor de janelas de PVC
- Fornecedor de portas
- Serviço de instalação de janelas
Escrito pela empresa
Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.
Informações de contacto
8 Enterprise Trade Centre, BS4 1UN, Bristol, Reino Unido
- 0117 966 9998
- sales@caddywindows.co.uk
- www.caddywindows.co.uk
4,9
Excelente
655 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great correspondence and professional…
Great correspondence and professional advice.
2 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Matt,
Thank you for your 5-star review! We’re delighted to hear that you appreciated our great correspondence and professional advice. Ensuring our customers feel supported and informed is always a priority for us.
If you need any further assistance or have more projects in mind, we’re here to help. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Easy and quick purchase
Lee is a real gentleman.
Answered all my questions and took my order straight away.
I have collected it in a week
Friendly staff and quick turnaround.
Would recommend
Thanks
13 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Mirek,
Thank you for your fantastic review! We’re delighted to hear that your trade order was handled smoothly and efficiently. Lee, our Trade Manager, takes pride in providing professional and prompt service, and we’re glad he was able to answer all your questions and process your order so quickly.
It’s wonderful to know you appreciated the friendly team and quick turnaround. Thank you for your kind recommendation, and if you need any further assistance with trade orders, don’t hesitate to reach out.
Best regards,
The Caddy Windows Team
Lovely team who were professional and…
Lovely team who were professional and friendly.
The windows are perfect and the joinery needed ( big bay ) spot on.
Thoughtful about clearing up too!
7 de novembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Amanda,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re pleased with your new windows and the precise joinery for your big bay. It’s great to know our team’s professionalism, friendliness, and thoughtful clean-up left a positive impression.
Your feedback means a lot to us, and we’re so glad you’re happy with the results. If you ever need anything else, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
New front door
Really pleased with our new front door, both the process of buying it to the installation.
25 de outubro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear M Small,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’re pleased with your new front door and that the process from purchase to installation met your expectations.
Your feedback means a lot to us, and if you ever need further assistance, please don’t hesitate to reach out. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Great service from Caddy Windows…
Great service from Caddy Windows from start to finish.
Greg listened to our needs and gave us a great service providing options as we decided what we wanted to go for.
When it came to the fitting this high quality service continued with Rich and Sam. Extremely friendly yet still very professional, I was able to chat through with them a few things ahead of the install which was great. They carried out the work to a high standard and took the old windows and doors with them when they left.
Since the install we’ve had lots of compliments on the new windows and door and are extremely pleased we decided to get them changed.
9 de outubro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Andy,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received great service from start to finish. It’s wonderful to know that Greg was able to listen to your needs and provide helpful options as you made your decision.
We’re equally pleased that Rich and Sam continued that high level of service during the fitting. Their friendly yet professional approach, combined with their attention to detail, is something we take pride in. It’s great to hear the work was carried out to your satisfaction and that you’ve already received compliments on your new windows and door!
If you ever need anything else, please don’t hesitate to get in touch. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Resposta da Caddy Windows
Dear Lindsay,
Thank you for your 5-star review! We’re delighted to hear that your new doors were delivered on time and as ordered. It’s great to know everything met your expectations!
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out – we’re always happy to help.
Thanks again for choosing Caddy Windows!
Thanks,
The Caddy Windows Team
Top quality experience from a top quality company
Everything about Caddy Windows is total professionalism and quality. From the point of looking at the online catalogue, choosing a preliminary design, looking at physical product examples in the smart showroom, getting an in person visit to help refine the design and final quote, the thorough survey to get measurements exact and to final installation. All within a month. Everyone, from start to finish was friendly and polite. Installers are the best I've seen. Ever. Well done to everyone. This is as good as it gets.
30 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Hi John,
Thank you so much for your glowing 5-star review! We’re absolutely thrilled to hear that your entire experience with Caddy Windows—from exploring the online products to the final installation—was marked by professionalism and quality. It’s fantastic to know that our team made the process seamless, friendly, and efficient for you.
We’re especially proud to hear such high praise for our installers and are delighted they left such a lasting impression. Your kind words mean a lot to everyone here, and we’re truly grateful for your support.
If you ever need anything else in the future, please don’t hesitate to reach out. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Richard and Steve friendlly and happy…
Richard and Steve friendlly and happy did a fantastic job
23 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Sue,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that our fitters were friendly, happy, and did a great job. It’s wonderful to know you were pleased with their work.
Your feedback is greatly appreciated, and we're grateful for your support. If you ever need any further assistance, don't hesitate to reach out – we’d be more than happy to help!
Thanks again,
The Caddy Windows Team
An impressive job done very efficiently - and swift resolution of a problem with the locking system.
I think Sam and Rich must have come to our house just before they went to the previous reviewer! Sam and Rich were incredibly efficient and pleasant. They worked very hard and very fast, left no mess at all, did a beautiful job and we are delighted with the high standard of their work.
Initially we had a problem with the type of lock used on the door. It had no internal latch or handle, so the only way to get out of the house was to find a key and unlock the door from the inside. However, if the key was left in the lock, nobody could get in from the outside. This left my partner and me in danger of locking each other out, something which kept happening.
I'm pleased to say that as soon as this difficulty was drawn to Caddy's attention, they sent someone round to change the lock, free of charge, and now all is well. I was impressed with this excellent customer service.
I'd recommend other Caddy customers to consider what kind of lock they want on their beautiful new door, and either discuss it when arranging the job or with the fitters when the job is done.
20 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Lin,
Thank you for leaving us a review and for your kind words about Sam and Rich! We're delighted to hear that their efficiency and the quality of their work impressed you, and that you're happy with your beautiful new door.
We also appreciate your feedback regarding the lock. We're sorry for the initial trouble, but glad we could resolve it quickly. Your advice to other customers about discussing lock preferences is excellent, and we’ll be sure to take that into account in future conversations.
If you need anything further, please don’t hesitate to get in touch – we’re always here to help.
Thanks again for your thoughtful feedback!
The Caddy Windows Team
Great service
Great service. Friendly chaps (Sam and Rich) that did the fitting, would recommend!
20 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Laura Jane,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received great service and that Sam and Rich were friendly during the fitting. It’s wonderful to know you would recommend us!
We truly appreciate your kind words and your support. If you ever need anything in the future, please don't hesitate to get in touch – we’re always here to help!
Thanks again,
The Caddy Windows Team
Resposta da Caddy Windows
Thank you so much for your review, Rob!
We're thrilled to hear you're happy with the service. If you ever need anything else or have any questions, we're always here to help.
Best regards,
The Caddy Windows Team
Quality professional work, amazing looking window
Craig did a great job, window looks amazing. Very tidy work, and done it all in a few hours.
11 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Thank you so much for your fantastic review, Katie! We're thrilled to hear that you're happy with your new window and that Craig was able to deliver such high-quality and professional work. We always strive to make the installation process smooth and tidy, so it's great to hear that everything was completed to your satisfaction in just a few hours. If you ever need anything else or have any future projects, we’d be more than happy to help.
Thanks,
The Caddy Windows Team
Solid product, neatly installed
I bought a composite door from Caddy. It's exactly what I ordered. It feels like a quality product and it was installed on time and the fitter made a very neat job.
3 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Thank you, Simon, for your 5-star review! We're so pleased to hear that you're happy with your new composite door and that it meets your expectations in terms of quality. At Caddy Windows, we strive to ensure our products are exactly as ordered and installed with care. It's great to know the fitting was done neatly and on schedule – our team always aims to deliver a seamless experience. If you need anything further or have any future projects in mind, feel free to get in touch. We appreciate your feedback and look forward to working with you again!
Kind regards,
The Caddy Windows Team
Very professional service from start to…
Very professional service from start to finish. Installation completed to a very high standard. Fitters very neat and tidy. Well pleased
6 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Thank you, Deborah, for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service from start to finish. Our team takes great pride in delivering a professional experience and ensuring every installation meets the highest standards. We're delighted that our fitters left everything neat and tidy, as customer satisfaction is at the heart of what we do. If you need anything in the future or have any questions, don't hesitate to reach out. We appreciate your recommendation and are so pleased to have had the opportunity to work with you!
Thanks,
The Caddy Windows Team
Impressive quality service
Website very easy to get a quote, and was followed up quickly with an experienced sales person (Lee) to help adjust and complete the order.
31 de agosto de 2024
Opinião espontânea
Resposta da Caddy Windows
Thank you, Ben, for your 5-star review! We're delighted to hear you found the website easy to use and that Lee provided excellent support in finalising your order. We'll make sure to pass on your kind words to him. Your feedback means a lot to us!
Thanks
The Caddy Windows Team
I recently had Caddy Windows install a…
I recently had Caddy Windows install a new external door, and I couldn't be happier with the service! The team arrived on time and were incredibly calm and professional throughout the entire process. Despite encountering some challenges with the uneven brickwork, they went the extra mile to ensure the door was installed perfectly. Their attention to detail and commitment to doing a great job really stood out. I highly recommend Caddy Windows for their exceptional workmanship and top customer service!
27 de agosto de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Adrian,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with your new external door and the service provided by our team. It’s great to know that despite the challenges with the uneven brickwork, our fitters were able to deliver a result that met your expectations.
Your kind words about our attention to detail and commitment to quality really mean a lot to us. Thank you for recommending Caddy Windows, and if you ever need anything in the future, we’re here to help!
Best regards,
The Caddy Windows Team
From sales to installation
From sales to installation, the whole process was seamless, efficient and professional.
2 de setembro de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Sten,
Thank you for your fantastic 5-star review! We’re delighted to hear that your experience with Caddy Windows was seamless, efficient, and professional from start to finish.
Your feedback means a lot to us, and we're thrilled that you’re satisfied with the entire process. If you need anything in the future, please don't hesitate to reach out.
Thanks,
The Caddy Windows Team
Great service
Very quick service from when we ordered the window and it being installed.
Installers were very polite and friendly. They installed the window with little disruption and tidied afterwards.
27 de agosto de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Rebecca,
Thank you for your excellent 5-star review! We’re delighted to hear that you were pleased with our quick service and the installation of your window. It’s great to know that our team was polite, friendly, and efficient, and that they left the area tidy.
Your feedback is greatly appreciated. If you need any further assistance in the future, please don’t hesitate to get in touch.
Thanks,
The Caddy Windows Team
Great service and price
Great service and price. Fitters were really good, highly recommend.
16 de agosto de 2024
Opinião espontânea
Resposta da Caddy Windows
Hi John,
Thank you for your excellent 5-star review! We’re thrilled to hear that you were pleased with our service and pricing. It’s fantastic to know that our fitters made a great impression and that you would recommend us.
Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, please feel free to get in touch.
Thanks,
The Caddy Windows Team
Tidy workers Friendly and informative…
Tidy workers Friendly and informative
Will be using again to install windows and door
16 de agosto de 2024
Opinião espontânea
Resposta da Caddy Windows
Dear Trevor,
Thank you for your great review! We’re really pleased to hear that you found our team tidy, friendly, and informative. It’s fantastic to know you plan on using our services again for your windows and door – we look forward to working with you!
If you need anything in the meantime, feel free to get in touch.
Thanks,
The Caddy Windows Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.