Camera Jungle Opiniões 

2720
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... Ver mais

Classificada 1 em 5 estrelas

I Have used this site on a few accessions and also recommended them to many of my friends. Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be i... Ver mais

Classificada 4 em 5 estrelas

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... Ver mais

Classificada 1 em 5 estrelas

I've been trying to resolve a warranty Claim with Camera Jungle I initially started back on 12th June 2020. Now 28th July. Camera Jungle are now not returning my emails, their phone lines are shut.... Ver mais

Informações sobre a empresa

  1. Loja de fotografia

Sobre Camera Jungle

Informação fornecida por diversas fontes externas

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(2720)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great company to deal with

Great company to deal with, when I wanted to sell my camera equipment, they gave me a good price, the whole process was straightforward , even arranging a courier to pick up the equipment
Good updates throughout
I would definitely give them a try for selling your equipment

16 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service…

Camera Jungle had brilliant communication throughout and provided easy to follow instructions on how to trade the camera back to them. They even organised a courier to collect the package from me so no queuing at the post office! I wouldn’t hesitate to recommend them.

15 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

First class, as always

Excellent service from Camera Jungle, as always. Selling my camera gear and lenses was quick and easy, with great communication from Adam - thank you!

30 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Excellent Service. I have used Camera Jungle many times over the last 5 years as I have upgraded my photography kit. Their service has always been first class from collection to communication to payment and their prices have always been very fair. I will continue to use them for a hassle free service. Thank you Camera Jungle. MB Professional Photographer.

10 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

All good

All good! Even with a bank holiday weekend in the way it only took just over a week from start to finish.This is the 3rd time I've used them in about 7 years, sa far so good.

31 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Customer Service and Lack of Payment for Lens Sale with Camera Jungle

I sold a lens to Camera Jungle and, despite the courier collecting it on the 9th August 2023 and Camera Jungle receiving it on the 10th, I am still waiting for payment as of the 25th. I have sent several emails providing my account details and enquiring about the status of the payment, but have received no response. I am extremely disappointed with their lack of communication and poor customer service. Based on my experience, I cannot recommend this company.

9 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

selling to camera jungle

after getting a quote and accepting, i was informed what to do and even collected free. i was contacted when they had received my items and after inspection my money was paid into my account swiftly.
overall i was very pleased how it all went.

23 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. I bought a Canon eos r camera. After 20 hours, I have it in my hands. It exceeded all my expectations . Perfect condition everything is as it was in the description. Thank you very much. Only one thing surprised me that I did not receive an email about the payment. I bet perfectly .Delighted.

3 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Very dodgy service

Ordered a £900 camera on the Saturday, didn't receive an email confirmation. Tried phoning them on 2 different numbers on the Monday. One number didn't work, the other number kept playing a recorded message saying their offices were now closed and to call back between 9am and 4pm Monday to Friday (I made the call at 11.30am on the Monday). At this point I'd already emailed them, and contacted them on Facebook without a response. I used Camera Jungle back in 2019 and found them easy to deal with. Something doesn't feel right about them now and I have now initiated a claim with my bank to reclaim my money. Suffice to say I'll never use them again.

24 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Takes your money and doesn't supply the goods

Paid for a camera and lens on Tuesday and no email confirmation came through, despite the correct email being used and receiving a welcome email to the same address. Emailed customer service Wednesday as still nothing received. Got a confirmation saying they had received my query. Thursday chased it up and still no answer from customer service or email confirmation of my order - yet the payment has completed. So they now have my money and I have no goods or confirmation of the order. Thankfully I got a screenshot of my order, but it looks like I'm going to have to pursue a refund through the bank, followed by a conplaint to the Ombudsman. Poor company to deal with, I'd avoid.

27 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Camera sales

I use Camera Jungle for my camera equipment all the time as they are fair, timely and quick to pay. Adam and Pete from Jessops Academy have been particularly helpful

20 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely furious

From the moment my purchase was made I had serious misgivings. I found customer service slow to respond and ultimately very unhelpful. I wish I had read these reviews before I gave them my money. I am currently £388 pounds out of pocket . Let’s see if obtaining a refund for the lenses I have returned is as painful. I intend to see advice from financial ombudsman as I am not prepared to accept Camera Jungles decision on my missing camera.

30 de maio de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Slow and poor customer service

Slow and poor customer service.
Firstly I emailed a question and waited a few days before I got a reply.

Then I sent off a camera to sell to them, but it was rejected as it needed a couple of repairs and because there was no serial number on the base plate.

I bought the camera from Camera Jungle a couple of years ago, and it came with no serial number on the base plate.
When I questioned this, why they refuse to buy my camera back with no serial number even though they themselves had sold it to me like that, my question was simply ignored.

The whole process of sending the camera and getting it returned also took more time than I expected.

I had some other gear to sell so I used MPB instead and their customer service was really fast and good. So I have left them a 5 star review. Wouldn't use Camera Jungle again and wouldn't recommend, as MPB were far superior both in speed and professionalism.

22 de maio de 2023
Opinião espontânea

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