Camera Jungle Opiniões 

2720
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... Ver mais

Classificada 1 em 5 estrelas

I Have used this site on a few accessions and also recommended them to many of my friends. Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be i... Ver mais

Classificada 4 em 5 estrelas

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... Ver mais

Classificada 1 em 5 estrelas

I've been trying to resolve a warranty Claim with Camera Jungle I initially started back on 12th June 2020. Now 28th July. Camera Jungle are now not returning my emails, their phone lines are shut.... Ver mais

Informações sobre a empresa

  1. Loja de fotografia

Sobre Camera Jungle

Informação fornecida por diversas fontes externas

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(2720)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I’ve sold kit to Camera Jungle a few…

I’ve sold kit to Camera Jungle a few years ago and found them easy to deal with with prompt payments and inspection updates. Having just sold some more kit to them this week I can safely say they’re still a great company to deal with for all the reasons I mentioned. Definitely recommend.

30 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Would recommend

Good communication - slightly slow to respond to initial email but set up collection without issue. Collection courier turned up as expected, no hassle. Only took a few days to receive confirmation that the item had been checked and payment had been processed. Courteous and helpful staff throughout the transaction.

20 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Competitive prices, Great service

I've bought and sold camera gear through Camera Jungle and have always had an excellent experience from initial quote, through collecting my gear to final payment. Equally, gear I've bought has been exactly as described on the website. Prices are competitive and the service is great!

23 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Competitive, professional and great communication.

Camerajungle offered the best price for the sale of my camera equipment, quite a bit higher than their competitors. My emails were answered swiftly and being able to drop my camera off to their partner Jessops in Bath instead of posting or arranging a courier was invaluable. I dealt with Adam from the off and would recommend this company.

2 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Competitive price, fantastic communication, swift payment

I first sold a lens to Camera Jungle several years ago, and the process worked flawlessly. I turned to their site again recently to sell another lens. However, I was slightly concerned to read a few negative reviews dotted among the larger volume of positive write-ups. Nonetheless, the price offered was highly competitive, and, based on my previous experience, I cautiously decided to proceed with Camera Jungle again.

I need not have worried. After sending off my lens, the communication was excellent and the payment arrived swiftly. Based on my interactions with Camera Jungle, I could not recommend them more highly, and I would not hesitate to sell my gear through them again in the future.

12 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Thank you Adam at Camera Jungle. Communication was excellent. We would all like more for our camera's and accessories but I have to admit, Camera Jungle are the professionals and I accept their investigation / feedback. I was happy with the overall price as I would have only left my expensive camera in a cupboard as it turns out I'm no photographer. Thank you Adam & Camera Jungle.

23 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible

Terrible. Part of my camera ended up broken and then claimed it arrived to them in that condition.

I wanted to sell them a DSLR, followed the online instructions, packaged it up and hand delivered it to the Jessops store. Few days later they said the viewfinder mask was broken and could not accept the item.

I tried everything to reason with them, even had pictures of the item before but to no avail. They said they checked cctv and conducted interviews with members of staff and were satisfied it wasn't their responsibility.

It's quite clear someone tried to remove the viewfinder mask, didn't realise there was a small screw to remove and snapped it off. I know the camera wasn't packaged like that and the damage requires dexterity.

Untrustworthy and unprofessional. DO NOT USE. Go to MPB instead.

15 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Enquiry Feedback

My enquiry was dealt with in a friendly and professional manner by Adam, and whilst I decided not to purchase on this occasion I wouldn't hesitate to come back should I be in the market for a camera or lenses in the future. Ian, Coventry

9 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Do not sell your stuff to camera jungle

I wish I had read the reviews first. My husband dropped off my Nikon 70d and 2 lenses 2 weeks ago at the Oxford street address after having an on line quote and purchase order, and now I can’t get through to phone or get any response from e mail. I am considering whether this should be pursued legally ..

7 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Top rate service 5*

My daughter was looking for a camera that would be suitable for college, and after trying the usual go tos like currys, cex I just couldn't find anything within my price range. Luckily I got in touch with Adam via email, he was very honest on pricing and helped provide a better understanding for what I was after. My partner has also been looking to trade in a Canon lense which we got a very fair price for, better than we'd received through cex. Very happy with the quality of service and would highly recommend to everyone looking to buy or trade!

12 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Bought a Canon 6D mk2 with a 35mm…

Bought a Canon 6D mk2 with a 35mm lens. Just got started with photography, friend recommended Camera Jungle to me. No issues, lens was Good condition and the camera was Excellent, will use again when a mint 70-200mm comes available

11 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use Camerajungle.Co.uk!

Please save yourself a great deal of trouble and NEVER use Camerajungle.Co.uk! I purchased a Canon5D from them and paid online by debit card on 24th Feb. When I hadn’t recieved the camera 5 days later I chased them and was told the order was cancelled and a refund would be made. They told me to pay by credit card also which I did. Despite numerous chasers they still haven’t refunded my so I have paid for it twice! It’s now 6 weeks later and still no refund so I am commencing Court Procedings.

8 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

The worst experience ever

The worst experience ever! Do not buy from this company. Spent £640 on a lens that was supposed to be in ‘mint condition’. They sent it to me with a clearly obvious faulty manual focus. Still waiting for my refund 4 weeks later. Have had to open a dispute through paypal. Awful company. Do not believe their promises of refunds etc. They will hold on to your money for as long as possible.

5 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Sold camera through trade-in and never got payed

Sold my only camera and three lenses with it through trade-in and a DHL courier came to collect it and still after 4 weeks of the collection I still haven't got a response about the payment! I tried to call them but they didn't even pick up once. I emailed them many times but still haven't got a response or a payment!

2 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Not responding to emails or phone

After receiving a quote for my Nikon D90 and 18-105mm zoom lens they arranged for DHL to collect and, using the DHL tracking website, was able to see it had been received by Camera Jungle on March 15th. Since then nothing. No response to my emails asking for confirmation of receipt and the phone number is a pre-recorded message saying they are closed.
Used Jessop's online messaging system to ask for help (as Camera Jungle is a sister company of Jessops) and Jack was able to confirm the items I sent had been received and that Camera Jungle didn't have many staff.
Frankly this isn't good enough and, if I don't have a response within a few days, am considering going to the small claims court.

23 de março de 2022
Opinião espontânea

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