Closs & Hamblin Opiniões 

4151
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

A warning- no after sale support when something goes wrong. I had my house fitted with Luxaflex blinds from the Guildford shop which has since closed down. Two of the blinds developed problems. I cont... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I normally do my shopping with C&H in their Winchester store, but recently made a purchase over their website. Very convenient with the notification received about the delivery. And saved me carting 4... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor e fabricante de cortinas
  2. também em
  3. Loja de cortinas
  4. Loja de cortinas e persianas

Escrito pela empresa

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(4151)

8 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

No Knowledge of product

Needed advice regarding one of the sewing features but no one had any idea how to help me.
Bling heming
Still struggling on how to follow instructions.
Terrible after sales help.

20 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Jennifer, I'm really sorry you didn't have the best experience. Could I please ask if you seeked the advice online or in one of our stores? I would like to pass on your feedback to the right member of staff, so we can improve. I hope your next experience with us will be better and please enjoy your sewing.

Classificada 5 em 5 estrelas

Thermal curtain linings

Order delivered in 24 hours from ordering. Excellent products. Good value for money. High quality.

21 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Sue, thank you so much for your feedback! We're thrilled you had such a nice experience!

Classificada 5 em 5 estrelas

Intelligent and thoughtful staff make all the difference

The fabric is lovely. Delivery was extremely quick. The price is very reasonable. More importantly than all of those, however, was the personal service received. My order was checked and thought about. Because it didn't seem to be quite right (2 sets of tie-backs but only 1 set of curtains) I was contacted by C and H to check my order before dispatching. I was very grateful for the intelligent staff. Thank you.

17 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Fiona, we're thrilled you had a pleasant experience. Thank you so much for your kind words, I will pass it on to the team

Classificada 5 em 5 estrelas

I enjoy shopping with Closs and…

I enjoy shopping with Closs and Hamblin, quality items at decent prices and lots of variety.

6 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your kind words and please have a lovely week.

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff . I am not comfortable with ordering on line. Helpful staff took my order over the phone and helped me through the payment process. A very pleasant experience
Thank you

13 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your review, we are always happy to help our customers shop in a way they suits them. Please have a lovely day!

Classificada 5 em 5 estrelas

Helpful and knowledgable.

I was given very informative and helpful advice from the Tunbridge Wells branch which led me to place my online order.

9 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello and thank you for your review, we will pass it on to our Tunbridge Wells team

Classificada 5 em 5 estrelas

Best ever

The fastest service I have ever had

12 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for sucha kind words! We hope to see you again

Classificada 3 em 5 estrelas

Cushion tabs.

Thank you for your polite reply,we are happy to keep the cushions and my wife will make her own retaining tabs. the pattern and colour make them.

R.J.D.

11 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello Roger, I'm sorry you're not enjoying the product. If you are still unhappy with it, we're more than happy to offer you a refund, please get in touch with our web team. I can see that the product listing doesn't specify any ties on the design, but we do have other products with ties on if you'd like to exchange it. I hope you'll have a better experience with us next time, and thank you so much for your order.

Classificada 5 em 5 estrelas

Above and beyond

I placed an order for some Christmas presents because the sale was on and postage abroad is so expensive (the items are going to Canada).
One of the cross stich kit wasn't available so Closs & Hamblin emailed and allowed me to choose another kit which they found in a store. Several emails later everything was organised. The main order came out in one box and the single kit came direct from the other shop. They arrived with in two days!
On top of that C&H honoured the % off. Helpful and honourable! I will be back.

2 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much Alexandra, we're really happy you had a great experience and please enjoy your Christmas presents!

Classificada 5 em 5 estrelas

Beautiful product

Beautiful product, great price, very fast free delivery,
exactly as described. Thankyou

5 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello Donald, thank you so much for your lovely feedback. We hope we can keep it up for the next time you shop with us

Classificada 5 em 5 estrelas

My parcel of wallpaper arrived today

My parcel of wallpaper arrived today, one day earlier than expected 😊. All the rolls were securely packaged, wrapped in waterproof plastic and left in safe place (as I was out when delivery was made). I am absolutely delighted with my paper, it’s a much better quality than I anticipated and is exactly what I hoped it would be (colour wise). Would definitely recommend Closs & Hamblin to anyone looking for top quality paper, alongside first class customer service.

5 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello and thank you so much for your extremely kind feedback - we're more than happy to process your order and we'd like to thank you for your support. Hope your home loves the new wallpaper!

Classificada 4 em 5 estrelas

Lovely cushions although a bit pricey…

Lovely cushions although a bit pricey but I wanted them to match my wallpaper.

2 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello Jacqueline, I'm thrilled you loved your cushions. Sadly, the price is being dictated by our supplier, what is out of our control. We hope to offer a cheaper range in the future, and we hope to see you again.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, very fast delivery and fabrics very good

2 de outubro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your feedback and order. Please enjoy your day.

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