A warning- no after sale support when something goes wrong. I had my house fitted with Luxaflex blinds from the Guildford shop which has since closed down. Two of the blinds developed problems. I cont... Ver mais
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Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver mais
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Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall... Ver mais
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I normally do my shopping with C&H in their Winchester store, but recently made a purchase over their website. Very convenient with the notification received about the delivery. And saved me carting 4... Ver mais
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Informações sobre a empresa
Escrito pela empresa
A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.
Informações de contacto
71/72 North Street, PO19 1LP, Chichester, Reino Unido
- 01892773600
- briweb@candh.co.uk
- www.candh.co.uk
4,1
Bom
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent product…easy to use website
Excellent product…easy to use website. Responsive help desk.
Will use you again for our important household items.
Clive and Judith Blatchford
5 de outubro de 2022
Resposta da Closs & Hamblin
Hello Clive and Judith, thank you both for your kind words and we hope to see you again soon.
Resposta da Closs & Hamblin
Thank you so much for your feedback and we hope to see you again.
Excellent!
Excellent choice offered. Very pleased with sample and prompt delivery. Very reasonable p & p too.
17 de setembro de 2022
Resposta da Closs & Hamblin
Thank you Jessica for your kind words and we hope to see you shopping with us again!
Disappointing
After, I think 5 visits I'm left really disappointed. Spent a lot of money on 7 roman blinds and a pair of curtains and frankly would have been better saving the money, measuring myself and ordering on line! Charged c. £500 for fitting and the guy who turned up thought he could do it in under 2 hours! 3 or 4 visits later I've given up with them. The last person they sent I asked to her face whether she would be happy with the blind that still was not right and she answered No! That says it all. Never again!
7 de setembro de 2022
Opinião espontânea
Resposta da Closs & Hamblin
Hi Chris, we're really sorry your fitting wasn't up to your satisfaction. We will pass this onto our specialist team for them to learn and review. I truly hope your next experience with us will be much more positive if you decide to visit our stores again. Thank you for your honest feedback!
Thank you so much for excellent…
Thank you so much for excellent service, absolutely love my new art work.!
3 de outubro de 2022
Opinião espontânea
Resposta da Closs & Hamblin
Hello Carole and thank you so much for your kind words, please enjoy your artwork!
Excellent product and service
15 de setembro de 2022
Resposta da Closs & Hamblin
Thank you so much for your feedback and please come again.
Wrong price indicated
28 de setembro de 2022
Resposta da Closs & Hamblin
Hello, I could see that our website had the wrong price by accident, however the correct amount was charged to your account and the mistake has been fixed. I'm sorry for the inconvenience and thank you for your order.
The curtains
The curtains, nicely made, the design all wrong...I asked for Hampstead Heath.....you sent
Hampshire . ...sadly I had unpacked them and put them up before I realised your mistake. Very dissapointed that your packing dept got it wrong.
25 de setembro de 2022
Resposta da Closs & Hamblin
Hello Rita, I can see what you mean and I'm deeply sorry for the mistake. Sadly, as you said - someone must've accidentally pick up the wrong design. I cannot see any attempts on return on your part, if you have the original packaging we could happily re-pack and exchange your product for the right one. Again, sorry fir the mistake and we hope to do better next time you are shopping with us.
Easy online ordering
Easy online ordering, excellent delivery service, and excellent value sake items.
2 de setembro de 2022
Resposta da Closs & Hamblin
Hello and thank you for your feedback, we're thrilled you found the website easy to use. Hope to see you again!
Curtain and duvet cover order.
I ordered a Laura Ashley duvet cover and curtains from this company and was really happy with the communication that I received and the delivery time. The items were well packaged and completely as expected. Thank you.
2 de setembro de 2022
Resposta da Closs & Hamblin
Thank you so much for your support and a lovely review, we hope you love your new curtains and divert!
Overall good value
Overall good value. Slight problem with both curtains when gathering the header tape as the cords were stuck in a few places and stitches had to be broken to gather them. However, this doesn’t notice and they look perfect. Not had this problem before and have bought many curtains from C and H. Although lined they let quite a bit of light through. Delivery was good
22 de setembro de 2022
Resposta da Closs & Hamblin
Hello Janet, I'm sorry to hear you experienced the issued and we will take this opportunity to improve. I'm happy that despite this you love your new curtains and we thank you for your continuous support.
Fast efficient service
Fast efficient service - I'm delighted with my new curtains.
22 de setembro de 2022
Resposta da Closs & Hamblin
Thank you so much for your order and the lovely feedback!
Transaction went very smoothly and…
Transaction went very smoothly and delivery was timely. Items as described.
8 de setembro de 2022
Resposta da Closs & Hamblin
Thank you so much for your order Lisa, we hope to see you again!
Willow curtains
Very fast delivery, but unfortunately wrong size delivered so consequently the curtains I ordered will have to be returned.
22 de setembro de 2022
Resposta da Closs & Hamblin
Hello Wendy, I'm really sorry for our mistake. I hope you had an easy time arranging a refund and you found the right size curtains after all. We're looking forward to seeing you again and thank you for your order.
I found what looks to be a great bargain, am extremely pleased..…
I found what looks to be a great bargain on candh's website. Just what I need for my bedroom. The curtains have now been received and I am delighted by the quality. I am extremely pleased.
11 de setembro de 2022
Resposta da Closs & Hamblin
Thank you so much for your feedback and we hope the curtains meet your expectations!
Great service and super products
Great service and super products - highly recommended
20 de agosto de 2022
Resposta da Closs & Hamblin
Thank you so much for your feedback, hope to see you again.
Wallpaper sample
My order for a wallpaper sample was dealt with quickly and received promptly. I happily recommend this company and its products.
Thank you.
15 de agosto de 2022
Resposta da Closs & Hamblin
We're thrilled you found the service satisfactory, we hope to see you again.
Beautiful wallpapers
Beautiful wallpapers, bed linen, etc. Difficult to choose between them. Arrives quickly, exactly as it looks on the website.
15 de agosto de 2022
Resposta da Closs & Hamblin
So happy you like our selection and we hope we keep delivering great products. Have a lovely day!
First use of C&H website.
I normally do my shopping with C&H in their Winchester store, but recently made a purchase over their website. Very convenient with the notification received about the delivery. And saved me carting 4 bath towels home. It wont stop me going into the shop as i love browsing and the staff are lovely, but good to know their website does it thing well.
30 de agosto de 2022
Resposta da Closs & Hamblin
We're really happy you found the website useful, we're proud to offer additional way of shopping for our loyal customers. Please have a lovely day!
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