Closs & Hamblin Opiniões 

4151
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

A warning- no after sale support when something goes wrong. I had my house fitted with Luxaflex blinds from the Guildford shop which has since closed down. Two of the blinds developed problems. I cont... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I normally do my shopping with C&H in their Winchester store, but recently made a purchase over their website. Very convenient with the notification received about the delivery. And saved me carting 4... Ver mais

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Informações sobre a empresa

  1. Fornecedor e fabricante de cortinas
  2. também em
  3. Loja de cortinas
  4. Loja de cortinas e persianas

Escrito pela empresa

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(4151)

8 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I have had to replace my voile curtains…

I have had to replace my voile curtains in my bedroom but have been unable to climb the ladder as at age 80 it is very risky. I contacted CH Fabrics in Brighton and they sent along a lovely lady who measured up the curtains and a few days later I got an estimate. I eventually received a visit from a gentleman who fixed up the curtains and they look really fabulous. He was so helpful and efficient and I cannot say how grateful and appreciative I am at the service received. Jillian.

6 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Curtains

Just to say. A very big thankyou. I only ordered my Laura Ashley Curtains yesterday, they came today. They are amazing. The quality is excellent. They are even nicer than the Internet photos. I am totally Sooooooo pleased with them. Next time I want Curtains, I will definitely be shopping with you.Thankyou.

1 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent in every way

Excellent in every way - products, packing, delivery and keeping me advised. Absolutely delighted with everything - thank you very much

5 de setembro de 2022
Classificada 5 em 5 estrelas

Lovely company

I have always found C and H an excellent company to deal with. Orders are completed and delivered well packed and in good time. I just wish you hadn't reduced the size and range of your Guildford Branch!

2 de setembro de 2022
Classificada 4 em 5 estrelas

I buy my dyes from C&H because they…

I buy my dyes from C&H because they have such an extensive colour range and they are always accurate excellent for dying lace

15 de agosto de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your feedback, we're thrilled you found product you're happy with. Could I please ask why you decided to rate us only 4 stars? Is there anything we can improve?

Classificada 5 em 5 estrelas

I had a query about postageRefreshing to get charming help over the phone

I had a query about postage. I wasn't happy that because of living in the Western Isles I had to pay quite a lot of postage. I wondered if they could waive the postage because on the website it did clearly say free postage throughput the UK if spending over a certain sum.
I spoke to a young man whom I think was a trainee. He was polite and passed me over to Michelle (I think). She called the supplier to see if the product was available and then called me back. She and the trainee were so charming and keen to help that I did go ahead with the order, even though they said they could not waive the postage because of dealing with a supplier. I thought this was reasonable. However I think the website is misleading in saying that postage is free for the UK because clearly not always for non mainland.

25 de agosto de 2022
Classificada 5 em 5 estrelas

New curtains

Great service and variety of products available in Eastbourne. Very helpful staff.
Fast and easy to order on line.
Minimum order value for free postage but if you sign up for news letter that covers mail cost.

31 de agosto de 2022
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, ordered on line on a sunday delivered on tuesday. Delivery all correct, curtains a perfect colour match.

24 de agosto de 2022
Classificada 3 em 5 estrelas

I only received one roll of wallpaper…

I only received one roll of wallpaper though I ordered and paid for three. However, you identified the problem and I am awaiting the 2nd part of the delivery.

23 de agosto de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Sorry to hear you had issues with your shopping, and thank you for reaching out to us - we're happy we can help you resolve it!

Classificada 3 em 5 estrelas

Delivery options

Would like to have been able to have the goods delivered to my local store for me to collect for free delivery. This option was not showing at check out on your website.
Also the item should be dispatched from warehouse/store within 24 hours of order being completed.

23 de agosto de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

I appreciate your feedback and understand why this might not be ideal. Sadly, we don't offer free delivery to the store, as we still have to pay for the postage for the items mandated by our supplier. That's why we offer home delivery, for your convenience. I'm sorry the items weren't shipped as soon as you expected, this could be out of our control as we do work with suppliers who process some of the orders. I appreciate your concern and we hope to leave better impression next time you shop with us.

Classificada 5 em 5 estrelas

Blind shut out the sunlight very well.well…

Blind shut out the sunlight very well in our bedroom keeping room cooler. Very helpful lady at Brighton when DHL miss delivered the blind.

22 de agosto de 2022
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Resposta da Closs & Hamblin

Hello Anne, thank you so much for your review. We're thrilled you're happy with your purchase, hope to see you again

Classificada 1 em 5 estrelas

Been told curtains are delayed

Been told curtains are not coming direst from c and h after I had placed order. Just received an email now from supplier to say due to present situation they will be delayed. We will wait and see.

22 de agosto de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello Louise, thank you for your review and I'm sorry you experienced issues with the delivery. As your item is a special order product (not available in our physical stores) we had to order it from the supplier, this is explained in our Terms & Conditions. Sadly, we don't have a control over suppliers deliveries, but we do ensure the deliveries arrive in time specified unless they experience an issue outside of our control. I appreciate it's not what you were hoping for and we truly hope you'll love your new curtains and we will be able to make a better impression next time you shop with us.

Classificada 5 em 5 estrelas

Looking for curtains

Looking for curtains - just not sure where to search. Approached by a really helpful member of staff who asked a couple of questions, pointed out those applicable and also that some were on sale and some not. Success was so much faster. Came away very happy.... and they look perfect.

19 de agosto de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you for your review, we're very happy you found our products and customer service helpful. Hope to see you again soon

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