I recently purchased one of the kits and unfortunately the parcel had been accidentally delivered to the wrong address as proof of delivery was not my door. Despite best efforts we haven’t been able... Ver mais
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Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... Ver mais
Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
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Great Service to resolve an issue
I recently purchased one of the kits and unfortunately the parcel had been accidentally delivered to the wrong address as proof of delivery was not my door.
Despite best efforts we haven’t been able to locate the door and I contacted the Caroline Hirons team who advised they would investigate the issue and within 1 working day immediately sorted out a new kit to be delivered. These kits are always sold out so I am super pleased how it was handled by the team and resolved quickly despite it not being their fault.
Goddess of skin care!
Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻
Great products and fast shipping
Great products and fast shipping - what's not to like!

Resposta da carolinehirons.com
Amazing selection of skincare
Amazing selection of skincare, great prices and speedy delivery

Resposta da carolinehirons.com
Love Caroline’s expertise and no…
Love Caroline’s expertise and no nonsense honesty! All kits and products have been wonderful!
Caroline knocks it out of the park…
Caroline knocks it out of the park again!
Simply excellent value for money & brilliant products.

Resposta da carolinehirons.com
Amazing
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the Kit will be amazing to because of her expertise and I haven’t been disappointed by one yet and they mix with SR products perfectly. Truly grateful!

Resposta da carolinehirons.com
Fantastic customer experience
The order process is straightforward. The delivery service is quick and the produc excellent.

Resposta da carolinehirons.com
Recommendations in kit great as always
Recommendations in kit great as always, easy to order, dispatched promptly… and thanks for the free gift :)

Resposta da carolinehirons.com
Great products at an affordable price
Such a quick delivery from the UK to Aus, I thought I’d be waiting for a couple of weeks but no, there was my box 3 days later with all my products waiting for me to use them!
Love them all I now have a new skin regime ❤️

Resposta da carolinehirons.com
Hydrate and brighten kit
Great kit, really balanced and all products are fantastic

Resposta da carolinehirons.com
Quick delivery and products really…
Quick delivery and products really safely packaged
As ever the service was faultless
As ever the service was faultless. I ordered from Ireland on Tuesday morning and the kit arrived on Friday morning. Well done to all involved. I continue to be a happy customer

Resposta da carolinehirons.com
Fantastic kit as usual at a fabulous…
Fantastic kit as usual at a fabulous price. Fast delivery 🚚 Thank you CH 😍
Amazing products and delivery is…
Amazing products and delivery is quicker than any other retailer I have used
Pretty disappointed in the quality
I was so looking forward to trying her products, having followed her reviews on other products for a long time.
I have purchased the Antioxidant, the Retinoid 2 and the Light Moisturiser and have been disappointed with all of them.
I found the Antioxidant made my skin so shiny that I could only use it at night which kind of defeats the purpose as it's supposed to protect against damage from the sun!
The Retinoid 2 was meh - no improvement in my skin texture or tone and it smelt weird. After a while I got used to the smell, but it wasn't pleasant as it smelt a bit like stale vomit to begin with (sorry, just being honest for those who have a sensitivity to smell).
The Light Moisturiser was ok, but still left my skin with a sheen which is not what I want. I have oily, combination skin and the last thing I want from a moisturiser is something that adds to the shine that I will inevitably get during the day anyway.
Sorry to say this, but the price point and the efficacy of the products left me feeling utterly disappointed and I won't be repurchasing. It's such a shame for someone who prides herself on her product knowhow.
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