carolinehirons.com Opiniões 

2697
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently purchased one of the kits and unfortunately the parcel had been accidentally delivered to the wrong address as proof of delivery was not my door. Despite best efforts we haven’t been able... Ver mais

Classificada 5 em 5 estrelas

Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... Ver mais

Classificada 5 em 5 estrelas

Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻

Classificada 5 em 5 estrelas

As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Blogger
  2. Loja de cosmética

Escrito pela empresa

A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2697)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Service to resolve an issue

I recently purchased one of the kits and unfortunately the parcel had been accidentally delivered to the wrong address as proof of delivery was not my door.
Despite best efforts we haven’t been able to locate the door and I contacted the Caroline Hirons team who advised they would investigate the issue and within 1 working day immediately sorted out a new kit to be delivered. These kits are always sold out so I am super pleased how it was handled by the team and resolved quickly despite it not being their fault.

11 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Goddess of skin care!

Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻

1 de julho de 2026
Classificada 5 em 5 estrelas

Great products and fast shipping

Great products and fast shipping - what's not to like!

26 de maio de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Hello Kristina, thank you so much for your incredible 5 star review. We are thrilled you are loving your products and that your experience with us was worthy of 5 stars. We can’t wait for you to try more of our wonderful products!
Kindest, Olivia
CH Team

Classificada 5 em 5 estrelas

Great products

Great products
Fast free delivery

26 de maio de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Hello Karen, thank you for your 5 star review! We are thrilled you are enjoying your products, and we can’t wait for you to try more!
Kindest, Olivia
CH Team

Classificada 5 em 5 estrelas

Amazing selection of skincare

Amazing selection of skincare, great prices and speedy delivery

26 de maio de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Hello Sai, thank you for your lovely 5 star review! We hope you love your kit products. Fantastic to see your experience was worthy of a 5 star review, thank you!
Kindest, Olivia
CH Team

Classificada 5 em 5 estrelas

Caroline knocks it out of the park…

Caroline knocks it out of the park again!
Simply excellent value for money & brilliant products.

16 de abril de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Thanks so much for your excellent feedback Heidi - Enjoy your new routine!
Best, Team CH

Classificada 5 em 5 estrelas

Amazing

As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the Kit will be amazing to because of her expertise and I haven’t been disappointed by one yet and they mix with SR products perfectly. Truly grateful!

16 de abril de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Amazing feedback Nicole, thank you for the Skin Rocks shut out too! We have a whole guide on how to use SR with The Renew and Glow Kit so let our team know if there's anything you need!
Best, Team CH

Classificada 5 em 5 estrelas

Fantastic customer experience

The order process is straightforward. The delivery service is quick and the produc excellent.

16 de abril de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Thank you Lynne - we hope you'll love the Renew and Glow Kit!
Best, Team CH

Classificada 5 em 5 estrelas

Recommendations in kit great as always

Recommendations in kit great as always, easy to order, dispatched promptly… and thanks for the free gift :)

23 de fevereiro de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

You are so welcome Claire! Give our team a shout if you need any assistance incorporating the Renew and Glow kit with your current routine.
Best, Team CH

Classificada 5 em 5 estrelas

Great products at an affordable price

Such a quick delivery from the UK to Aus, I thought I’d be waiting for a couple of weeks but no, there was my box 3 days later with all my products waiting for me to use them!
Love them all I now have a new skin regime ❤️

23 de fevereiro de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Fabulous to know your Renew and Glow Kit arrived so quickly, we hope you skin will love these products...and that bag 🙌
Best, Team CH

Classificada 5 em 5 estrelas

Hydrate and brighten kit

Great kit, really balanced and all products are fantastic

27 de janeiro de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Thanks so much for your 5 star feedback Emma!
Best, Team CH

Classificada 5 em 5 estrelas

As ever the service was faultless

As ever the service was faultless. I ordered from Ireland on Tuesday morning and the kit arrived on Friday morning. Well done to all involved. I continue to be a happy customer

5 de fevereiro de 2026
logótipo da carolinehirons.com

Resposta da carolinehirons.com

Thanks so much for your loyalty Audrey, Caroline really enjoys creating these Kits and our brand partners are amazing to work with, we hope you'll love the future Kits we have lined up for you too!
Best, Team CH

Classificada 2 em 5 estrelas

Pretty disappointed in the quality

I was so looking forward to trying her products, having followed her reviews on other products for a long time.
I have purchased the Antioxidant, the Retinoid 2 and the Light Moisturiser and have been disappointed with all of them.
I found the Antioxidant made my skin so shiny that I could only use it at night which kind of defeats the purpose as it's supposed to protect against damage from the sun!
The Retinoid 2 was meh - no improvement in my skin texture or tone and it smelt weird. After a while I got used to the smell, but it wasn't pleasant as it smelt a bit like stale vomit to begin with (sorry, just being honest for those who have a sensitivity to smell).
The Light Moisturiser was ok, but still left my skin with a sheen which is not what I want. I have oily, combination skin and the last thing I want from a moisturiser is something that adds to the shine that I will inevitably get during the day anyway.
Sorry to say this, but the price point and the efficacy of the products left me feeling utterly disappointed and I won't be repurchasing. It's such a shame for someone who prides herself on her product knowhow.

1 de setembro de 2025
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