I recently purchased one of the kits and unfortunately the parcel had been accidentally delivered to the wrong address as proof of delivery was not my door. Despite best efforts we haven’t been able... Ver mais
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Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... Ver mais
Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... Ver mais
A empresa respondeu
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Escrito pela empresa
A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.
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4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing as always
Amazing service as always. Team CH go above and beyond getting their kits out, and such fantastic value. Thank you 💛
22 de novembro de 2023
Fast delivery and great products
Fast delivery and great products! Happy with the service and would always recommend shopping with Caroline Hirons and Skin Rocks!
22 de novembro de 2023
Very nice indeed !
22 de novembro de 2023
Great products!
14 de novembro de 2023
Satisfied Customer
I’ve placed a couple of orders with the Caroline Hirons shop, and both been handled perfectly. Quick dispatch, tracking communicated at all stages. Excellently curated kits, fabulous products.
17 de novembro de 2023
Fabulous as always
6 de novembro de 2023
The products are lovely but I was not…
The products are lovely but I was not expecting to pay import duty on them.
13 de novembro de 2023
Fantastic Skincare
The bags with products which i have bought a few times already is really fantastic. It gave me a chance to try new products which I would not have done frankly speaking. I am now always buying your special products in the bag (sorry i forgot what you call it) as it's just such a fun way to try skincare.
I also appreciate your honesty so trust what you select and also your skincare line.
3 de novembro de 2023
Very good service
6 de novembro de 2023
Ordered
Ordered, item missing contacted to return as was a gift they said they would get the missing item out next day this didn’t happen. I requested a return and they are now ignoring me
3 de novembro de 2023
Resposta da carolinehirons.com
Hello Katie, we are sorry that you feel ignored by our Customer Service Team. We have been in communication with your replacement item and have shared our returns policy with you. We now await your returned order and will be in touch with your refund. Lucy, Team CH
Great products
Great products, quick delivery and fabulous bag! Will definitely buy again as it allows me to try products that I wouldn’t have thought of buying.
18 de outubro de 2023
Excellent products
Excellent products, excellent support and information on products and how to use them ...very helpful . Quick response and delivery overseas ... absolutely LOVE Caroline Hirons ❤️
18 de outubro de 2023
So easy to shop and check out
So easy to shop and check out! Done in seconds. Love the moisturiser can’t wait to try the new rich one!!!
18 de outubro de 2023
Easy to spend money
Easy to spend money, due to both the excellent products and website structure.
18 de outubro de 2023
Excellent price and a wonderful array…
Excellent price and a wonderful array of products. I’m so happy with my first kit and my skin is the best it’s ever been
18 de outubro de 2023
Really excited about the non advent kit
Simple to order the non advent kit. Arrived promptly. Lots of fab looking goodies that I’m trying to keep till Christmas. Really, really excited and hope I can hold out till then 😁
18 de outubro de 2023
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