Cars2 Ltd - Yorkshires Trusted Motor Group Opiniões 

1024
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TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant customer service from Sam at Geely Wakefield. From enquirying and collecting my new car was about 3 days. The quotation I received by email was spot on. Finance and part ex sorted swi... Ver mais

Classificada 1 em 5 estrelas

Worst after sales customer relations I have ever come across. We purchased a 6month old kona from the Wakefield branch. When we collected the car there was only one key, they said the second key... Ver mais

Classificada 1 em 5 estrelas

We visited the Omoda dealership in Bradford, we were greeted by a new starter who had absolutely no idea about their products or how to handle customer enquiries. I felt really sorry for the young m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a car from Nissan cars2 wakefield.I have bought many cars in the past from different dealers but I must say I have I have never before had service like I had for Dom he is a credit to your co... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

With dealerships in Barnsley, Bradford, Huddersfield & Wakefield, we have a huge range of new & used cars for sale from Hyundai, Nissan, SEAT, MG and Renault/Dacia. View our stock online at Cars2.co.uk


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(1024)

239 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Avoid cars 2 Omoda Bradford where ever…

Avoid cars 2 Omoda Bradford where ever possible, by far the worst car buying purchase in my life, wrong information given and constant bull s… later I’m still waiting to get money owed to myself, a personal visit tomorrow to see them is not my best idea yet as I can see it going badly for everyone but you have to stand up for what you believe in

7 de maio de 2026
Opinião espontânea
logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi dean pennington. We are sorry to hear you are unhappy but after investigation, we have found your refund was delayed as a result of some paperwork we needed you to sign.
Cars2 Social Media Team

Classificada 5 em 5 estrelas

Professional and Courteous

No issues with the two staff, Jamal and Harrison. Professional and courteous. First impressions are good so will see how the after sales are but for now a great review.

13 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Damien, thankyou for the wonderful 5-star feedback regarding your experience with Jamal, Harrison and the team.

Classificada 3 em 5 estrelas

Courtesy car NO TAX

Had to take my car into the Bradford store for a safety recall, the staff were extremely friendly & welcoming. A courtesy car was provided, not the cleanest state but it was just for a short time. The major issue I had (the reason for 3 stars) was the fact that the courtesy car was NOT TAXED. I realised this after I had driven to my work (approx 5 miles) and decided to check the vehicle online.
I would suggest anyone taking a courtesy car to check the details before heading off with it.

11 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Jade. Thank you for bringing this matter to our attention on the day which allowed us to rectify the problem. Your feedback will be shared with the team involved to ensure this mistake is not repeated. Should you require any further assistance please email csupport@cars2.co.uk where someone from our Head Office Team will be happy to help.
Cars2 Social Media Team

Classificada 1 em 5 estrelas

Absolutely disgusted with service I…

Absolutely disgusted with service I have received today at Cars2 LTD Nissan in Huddersfield, I made the trip to visit their showroom on sunday to express an interest in selling my car to them, after an appraisal of my car and a discussion with the management team a price was offered that I went away and deliberated on it for a couple of days, after some thought I decided to return to the dealership today (Tuesday) to take them up on their offer only to be met that unfortunately your car is worth £500 less two days later! After a heated exchange from myself the business manager (another kid) came out and said he'd spoken his boss and he said i had way over allowed for your car now offers me a price £2250 less! The place is run by kids immature and extremely unprofessional, out of their depth! Avoid Avoid Avoid! I expected better from main dealer!!

12 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi K Jay. We are sorry to hear of your frustrations and feedback has been passed to the branch involved. We do feel it worth noting that car valuations change on a daily basis and at no stage did we guarantee the same price if you returned 48hrs later. Additionally, the £2,250 reduction was not meant as a new offer and was only to reference how much a different site/Manager was prepared to value your car at.
Cars2 Social Media Team

Classificada 1 em 5 estrelas

Do not buy from them

The car that was bought from them has been a nightmare. The post sale customer service is horrendous to a point where they just lie to you. DO NOT buy a car from these people.

7 de abril de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Paul. We are sorry to hear you are unhappy and would like to investigate further. Can you please email csupport@cars2.co.uk with your details and someone from our Head Office Team will contact you shortly.
Cars2 Social Media Team

Classificada 5 em 5 estrelas

Pleasure doing business

Gabriel was fantastic. Pleasure to do business with.

10 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Niall for the wonderful 5-star review. Have a great day!

Classificada 5 em 5 estrelas

Very great service

Very great service

9 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Gabe for the wonderful 5-star review. Have a great day!

Classificada 5 em 5 estrelas

Great service

Great service, swift and straight forward very happy

8 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Sonjia for the 5-star feedback!

Classificada 5 em 5 estrelas

Dom and the team made my car buying…

Dom and the team made my car buying experience a good one from looking for the right car through the test drive to the hand over.
Brilliant customer service throughout.
Well done

7 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Stephen, thankyou for taking the time to leave Dom and the team a 5-star review!

Classificada 5 em 5 estrelas

Great experience from start to finish…

Great experience from start to finish thanks to the help fromLien and Dom .Excellent cars excellent business !!'

19 de abril de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Michael for the wonderful 5-star feedback. Have a great day and don't hesitate to get in touch if we can assist you further!

Classificada 1 em 5 estrelas

Don't Waste Your Precious Time

I initially contacted Cars 2 following and advertisement on Car Guru's. Completed the contact form and awaited their reply. The car was advertised as being in Wakefield. However, the reply came from a respondent in Huddersfield. It took several texts for me to the clarify the whereabouts of the car. The contact form, as per purpose was for a test drive. I was contacted by the Wakefield Branch saying the vehicle was ready. I proposed a time and date, but the respondent indicated these details included their leave time, and asked would I consider the next day. Being co-operative, I arranged the same time on the day they would be in.
On the day I arrived on time, I was told to take a seat and help myself to a coffee and the appointed person would be with me shortly. 20 mins later I went looking to ascertain progress. I was greeted by an alternate colleague who introduced themselves, and started conversing with me. Through the course of our exchange it became clear the colleague had initiated a credit application, I re-iterated that I was was at the appointment for a test drive only. Nevertheless they went on to ask further questions regarding the value of my car, if I had received an offer. 30 mins later having not had the courtesy of an apology from or on behalf the designated employee, and a full on interrogation about my financial status, I terminated the appointment. On my homeward return I contacted the branch in the hope of speaking to a competent manager who could explain, if not, apologise for the events that took place. Instead, I received a facetious acknowledgement of my visit, a half hearted apology about the fact I was interrogated regarding finance. Again, terminated the phone call, as could only perceive the reason for the phone call was to defend poor and incompetent behaviour, rather than hear my side of the course of events, and turn the opportunity into a more positive outcome for both company and buyer.
Further to the reply.
Your colleague went on to ask what offers I had received on the car and if I had brought the car in with me to enable appraisal. Was that to establish rapport also? At least gather all of the facts before you attempt a competent reply.

2 de maio de 2026
Opinião espontânea
logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi SMCCORMICK (Steven). We are sorry to read of your frustrations but we are also surprised by your version of events. At no stage did anyone begin a credit application and should you have evidence contrary to this please email csupport@cars2.co.uk with your findings. Additionally, a conversation regarding where you used to live was purely meant as an attempt at building rapport, albeit one that failed. It appears we are unable to meet your expectations and we recommend finding another dealer to purchase a new car.
Cars2 Social Media Team

Classificada 5 em 5 estrelas

Great Paul did a great job

Great Paul did a great job, good price. Great thanks

4 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Phill for taking the time to leave the team a 5-star review!

Classificada 5 em 5 estrelas

Excellent customer service from Cars 2…

Excellent customer service from Cars 2 Wakefield. Nothing was too much trouble Rio was professional and knowlwdgable about the car i bought
Thank you and i can highly recommend

1 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou for the wonderful 5-star feedback :)

Classificada 5 em 5 estrelas

Another Nissan purchased from Cars 2…

Another Nissan purchased from Cars 2 Wakefield. This time I took in a friend to find a car. Lian and his team were fabulous. They helped sort out previous finance and did her a fabulous deal. At the same time they serviced my X Trail and we had free coffee! Can highly recommend this dealership and have nothing but praise for the whole team. Thank you

3 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Joanne, we are so pleased to hear about your 5-star experience with Lien and the team at Cars2 Nissan Wakefield. Have a great day :)

Classificada 5 em 5 estrelas

Lewis to the fore…

The sales staff were very friendly and efficient. I would mention particularly Lewis and follow it up a close second with Darren. The car is a great vehicle and hence my 5 star review

1 de maio de 2026
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Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Bob for the great 5-star feedback!

Classificada 5 em 5 estrelas

Just bought a new car

Just bought a new car, good and attentive service. Shout out to George and Paul for all their help!

2 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

We are so pleased to hear this Beth. Have a great day and don't hesitate to get in touch if we can assist you further!

Classificada 5 em 5 estrelas

Knowledgeable staff who were very…

Knowledgeable staff who were very enthusiastic

2 de maio de 2026
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logótipo da Cars2 Ltd - Yorkshires Trusted Motor Group

Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Jo, thankyou for taking the time to leave the team a 5-star review. Have a great day!

Classificada 5 em 5 estrelas

Efficient service

Efficient service. Very friendly and helpful

1 de maio de 2026
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Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Claire for the 5-star review!

Classificada 5 em 5 estrelas

Couldn’t have asked for a better…

Couldn’t have asked for a better experience. First time buying with this company and Paul & Nick made it so pleasurable

1 de maio de 2026
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Resposta da Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Jackie for the great 5-star feedback!

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