CasinoFriday Opiniões 

Resposta da CasinoFriday

15/04/2024

Hello Adam,

Thank you very much for the good feedback, we appreciate it!

We are very happy to hear that you are satisfied by our withdrawal process!

Please don't hesitate to contact us at support@casinofriday.com if there is anything we can help you with!

Best regards,
CasinoFriday

Resposta da CasinoFriday

15/04/2024

Hello Luke,

Thank you very much for the good feedback, we appreciate it!

We are very happy to hear that you are satisfied by our selection of games and the withdrawal process!

Please don't hesitate to contact us at support@casinofriday.com if there is anything we can help you with!

Best regards,
CasinoFriday

Resposta da CasinoFriday

15/04/2024

Hello K.M.

Thank you so much for the great feedback, we really appreciate it!

Please don't hesitate to contact us at support@casinofriday.com if there is anything we can help you with.

Best regards,
CasinoFriday

Resposta da CasinoFriday

4/01/2024

Hello Juho,

Thank you for your feedback, we do use this forum as an opportunity to take your feedback and make positive changes that ultimately enhance our customers experience of our sites.

We are very sorry to hear that you did not experience much luck on our site and understand that it can be disappointing to experience a losing streak and we kindly inform you that we do not manage the winnings. It is the game provider that takes care of everything and ensures that all spins are fair and results comply with the applicable RTP. This is done using an RNG (random number generator). The term RTP stands for Return To Player and indicates the average returns the player can expect when playing a slot. RTP is based on percentages with the total session bet amount accounting for 100%. RTP is calculated based on averages across millions of simulated spins, prior to a slot being assigned its RTP value.

Best regards,
CasinoFriday

Resposta da CasinoFriday

28/12/2023

Hello there!

Thank you for your feedback, we do use this forum as an opportunity to take your feedback and make positive changes that ultimately enhance our customers experience of our sites.

As we are on a public forum, I am not able to look into your account specifically, however, if you have any further queries, please do not hesitate to contact us via email at support@casinofriday.com or our live chat service where we can of course help you in more detail and hopefully make your experience on CasinoFriday more enjoyable!

We, of course, strive to provide the best service possible here at CasinoFriday, so I'm really sorry to hear that you feel like you've had a bad experience with us.

Best regards,
CasinoFriday

Resposta da CasinoFriday

17/10/2023

Hei Jan-Inge,

Takk for din tilbakemelding, vi setter stor pris på den!

Beklager så mye for å høre at du har hatt problemer med å gjøre uttak på siden vår da dette virkelig ikke er noe vi ønsker.

Vi fortår at verifiseringsprossessen kan være litt frustrerende til tider, men det er dessverre noe en hver spiller må igjennom på et tidspunkt, og noe som er akseptert via våre vilkår når du oppretter en konto hos oss.

Kan du være snill å kontakte ossdirekte på vår live-chat, eller sende oss en e-post til support@casinofriday.com.

Vi kan vi få sjekket kontoen din, og gi deg en forklaring på hvorfor uttaket blir avslått, og hvilke dokumenter som mangler for å verifisere kontoen din.

Med vennlig hilsen,
CasinoFriday

Resposta da CasinoFriday

10/10/2023

Hello there!

Thank you for your feedback, we do use this forum as an opportunity to take your feedback and make positive changes that ultimately enhance our customer's experience of our sites.
We are sorry to hear about your negative experience with CasinoFriday and we appreciate your feedback regarding withdrawals. As we are on a public forum, I am not able to look into your account specifically, however, if you have any issues requesting a withdrawal please do not hesitate to contact us via email at support@casinofriday.com or our live chat service where we can, of course, help you in more detail and hopefully make your experience on CasinoFriday more enjoyable!

Resposta da CasinoFriday

8/10/2023

Hello Jos,

Thank you very much for your great feedback, we really appreciate it!

We are very happy to hear you're satisfied with our withdrawal process, and our customer service.

Don't hesitate to contact us on our live-chat or support@casinofriday.com if there is anything we can help you with!

Best regards,
CasinoFriday

Resposta da CasinoFriday

30/09/2023

Hello there!

Thank you for your feedback, we do use this forum as an opportunity to take your feedback and make positive changes that ultimately enhance our customer's experience of our sites.

We are sorry to hear about your negative experience with CasinoFriday and we appreciate your feedback regarding withdrawals. As we are on a public forum, I am not able to look into your account specifically, however, if you have any issues requesting a withdrawal please do not hesitate to contact us via email at support@casinofriday.com or our live chat service where we can, of course, help you in more detail and hopefully make your experience on CasinoFriday more enjoyable!

Resposta da CasinoFriday

8/09/2023

Hello,

Thank you very much for taking the time to give us a review, we really appreciate it!

We are very happy to hear that you had a good experience with us, and uploaded the correct documents in order for us to verify your account quickly and process your withdrawal.

Please don't hesitate to contact us on support@casinofriday.com or directly in the livechat on our page if you have any questions!

Best regards,
CasinoFriday

Resposta da CasinoFriday

31/08/2023

Hei Oscar,

Takk for din tilbakemelding, vi beklager å høre om din negative opplevelse med CasinoFriday, og vi setter pris på tilbakemeldingen din angående vår plattform og kasino, da vi alltid prøver å forbedre produktet vårt og kundeopplevelsen.

Siden vi er på et offentlig forum, kan jeg ikke se nærmere på kontoen din, eller hva som kan være årsaken til dette, men hvis du ønsker at vi undersøker dette yttligere, ikke nøl med å kontakte oss via e-post på support@casinofriday.com eller vår live chat-tjeneste hvor vi kan selvfølgelig hjelpe deg mer detaljert og forhåpentligvis gjøre opplevelsen din på CasinoFriday bedre!

Med vennlig hilsen,
CasinoFriday

Resposta da CasinoFriday

31/08/2023

Hei,

Takk for tilbakemeldingen din, vi bruker dette forumet som en mulighet til å ta tilbakemeldingene dine og gjøre positive endringer som forbedrer våre kundeners opplevelse av siden vår.

Vi forstår at bekreftelsesprosessen til tider kan være ganske kjedelig, og vi gjør selvfølgelig vårt beste for å sikre at den fullføres så raskt som mulig for våre fantastiske kunder.
Som en del av vår forpliktelse til våre spillere, har vi en plikt til å ta vare på å tilby et trygt og komfortabelt spillmiljø.

Vi må derfor noen ganger be om ytterligere informasjon og dokumenter fra deg. Dette er for å sikre at vi forblir kompatible som gamblingoperatør, kan yte den beste servicen og kjenne kundene våre.

Vi beklager virkelig å høre om at du har opplevd problemer med uttak. Vi gjør alltid vårt beste for å gi den enestående servicen her, i tillegg til å gi høykvalitets LiveChat-støtte. Så jeg beklager hvis du føler at CasinoFriday ikke levde opp til forventningene dine.

Siden vi er på et offentlig forum, kan jeg ikke se nærmere på kontoen din, men hvis du har flere spørsmål, ikke nøl med å kontakte oss via e-post på support@casinofriday.com eller vår live chat-tjeneste hvor vi kan selvfølgelig hjelpe deg mer detaljert og forhåpentligvis gjøre opplevelsen din på CasinoFriday enda bedre!

Med vennlig hilsen,
CasinoFriday

Resposta da CasinoFriday

15/08/2023

Hei Kris,

Takk for din tilbakemelding vi setter stor pris på den!

Alle våre betalingsløsninger er sikre og trygge å bruke – både for innskudd og uttak. Tidligere har norske spillere hatt problemer med ulike betalingsløsninger, men vi i CasinoFriday er framme i skoa og tilbyr en rekke alternativer for innskudd og uttak. INNSKUDD MED BETALINGSLØSNINGEN "KORT": Dessverre er det slik at bankene tar seg godt betalt for transaksjoner til våre betalingsleverandører for kortinnskudd. Dette skyldes at transaksjonen utløser et administrasjons- og/eller vekslingsgebyr fra norske kroner til euro. Derfor vil du typisk se at det har blitt trukket 420 - 430 kr for et innskudd på 400 kr.

Du kan lese i linken under hvilken innkuddsmetode eller uttaksmetode du kan bruke for å få minst mulig, eller ikke noe gebyr når du gjør innskudd eller uttak: https://www.casinofriday.com/nb-no/betalingsmetoder

Gjerne ta kontakt med oss på epost: support@casinofriday.com eller i live chat på vår hjemmeside om det er noe vi kan hjelpe deg med i forhold til dette!

Vennlig hilsen,
CasinoFriday

Resposta da CasinoFriday

4/08/2023

Hello Per,

Thank you very much for the feedback, we strive to provide the best service possible here at CasinoFriday, so I'm really sorry to hear that you feel like you've had a bad experience with us.

As we are on a public forum, I am not able to look into your account specifically, however, if you have any further queries, please do not hesitate to contact us via email at support@casinofriday.com or our live chat service where we can of course help you in more detail and hopefully make your experience on CasinoFriday more enjoyable!

Our independent third party providers utilize a sophisticated software Random Number Generator that ensures a randomized outcome for all the games. This means that you have the same possibility to win on CasinoFriday as with other Gambling Sites which utilise the same Game Providers.

When playing slots, one of the main winning indicators is the RTP - how big percentage that is turned back to you as a player. Normally the theoretical return to the player (RTP) is somewhere between 90-99% depending on the game, however, that is calculated on millions and millions of game rounds and can, therefore, vary a lot from that on a smaller amount of game rounds. Another thing is the volatility which tells you something about how often the games payout. There is talk about low, medium and high volatility.

Best regards,
CasinoFriday

Resposta da CasinoFriday

4/08/2023

Hello Preben,

Thank you for your feedback, we do use this forum as an opportunity to take your feedback and make positive changes that ultimately enhance our customers experience of our sites.

We are really sorry to hear about the issues with your withdrawal process.

We understand that the verification process can be quite tedious at times and we, of course, do our best to ensure that it's completed as quickly as possible for our amazing customers.

As part of our commitment to our players, we have a duty of care to provide a safe and comfortable gaming environment.

We therefore sometimes need to request additional information and documents from you. This is to ensure we stay compliant as a gambling operator, can provide the best service, and know our customers.

If you have any further queries, please do not hesitate to contact us via email at support@casinofriday.com or our live chat service where we can of course help you in more detail and hopefully make your experience on CasinoFriday more enjoyable!

Best regards,
CasinoFriday

Resposta da CasinoFriday

4/08/2023

Hello Hugo,

Thank you very much for the good feedback, we really appreciate it!

We are very happy to hear that you are satisfied with our Casino and our level-up bonuses.

Please do not hesitate to contact us via email at support@casinofriday.com or our live chat service if there is anything we can do to improve!

Best regards,
CasinoFriday