Casio Opiniões 

Grr. They have an app to work with the watch. But the often doesn't work. Now I have to re-authenticate the app again .......why. It makes contact with the watch on a daily basis. Why authenticate again ?? The authentication process is offcourse terrible and not userfriendly.......so it means I wont be able to use the app for a while. Crazy.

I hate this company so much! Website won't allow me to sign into my account! Purchased the wrong model watch from them so sent it back for refund recorded delivery. Weeks ago and I've still not had my refund! Can't get hold of anyone.
THIS IS A SCAM COMPANY AND I'LL NEVER BUY ANOTHER ITEM FROM THEM AGAIN.

With a great regret i have to admit a brand i use to love is now completely dead. I got 100 pound- g shock with the idea to use it while i work but sadly after 2 months of usage display becomes blurry. Sent it for repair and after 2 months waiting received phone call that they just received it but the warranty has been expired because last only 3 months. They asked me to pay 130 for the repairing
It could be my mistake i didn't send it straight away when i saw the problem but honestly didn't expect such answer at the end. In a moment of great disappointment i told them to keep it for themselves,then realised i still prefer to take it back. Btw on one of my conversations ( not all of them) with the customer service i felt like the girl on the phone was unnecessarily arrogant. I would never buy the brand again, and strongly recommend everyone to think twice before do it. It could be ok but in case of a trouble you're alone. Apparently for them its all about the money.
Ps: I wish i had checked the reviews before bought the watch. It all make sense now.

Great service from Casio, the shop I purchased the watch from told me i had to deal with Casio direct, even though the watch was still under warranty. I contacted Casio, completed the online repair form. Two weeks later i had it back and all working with no fee.
Great Service

Casio is an Iconic company when it comes to LCD digital products. Everyone I knew growing up in the 80s and 90s owned a Casio digital watch at some point, and Casio digital calculators were in many schools. Unfortunately, this company is now trying to compete with cheap Temu and Aliexpress copies. The last Casio watch I owned was of very poor quality. The watches strap was stainless steel but the case was resin made to look like stainless steel. Within weeks, the stainless steel coating rubbed off and exposed the plastic looking resin underneath. I really miss the old Casio watches which lasted for many year and can still be found on bidding sites for a very high price because of their collectability and high quality standards. Please listen Casio, not everyone wants a cheap Chinese watch. Please start reproducing some of the watches you made during the 80s and 90s to the same standard they were once made. Their is an entire generation (or two) out there who don't want or need a smart watch, that also doesn't like cheap resin cased watches. I really hope Casio returns to its former high quality standards, even if it only for a small range of watches.

Limitierte Sachen verkaufen online könnt ihr nicht!!!
Kunden abwimmeln mit Standard Nachrichten schon…
Einfach nur schlecht der Service…

Gsgock watch great until app support stopped. Access to current app is a puzzle too complex for me to access. Just as the published manual explanation on how to adjust the minute hand now that I cannot synchronise the analogue hands using the discontinued app. Now I have a watch which seems destined to always be 7 minutes slow. Support cannot solve this mystery, verbal phone advice was useless and recent casio support assistance unresponsive. Very disappointed that they are making so many watches preventably inaccurate and out of date so quickly.

0 stars ! What an absolute joke of a company. All bttf watches scalped when it was supposed to be one watch per person. I was on the site at the second of release and sold out. Ten minutes later hundreds on eBay with sellers having multiple watches at three times the price. Absolute joke ! Deplorable company 😡

Im amazed at the low Trustpilot score as I am over the moon with their service. Purchased a Casio Gshock Stainless steel watch in San Francisco about 8 years ago. It needed resetting and ideally a new bezel which was highly scratched. I expected the watch to be fixed but doubtful an older model could get the bezel replaced. They wrote saying as this was not a UK released model they would have to get the bezel from Japan. This they did and repaired the watch which looks amazing and for a fraction of the price of a similar new model. Thank you Casio.

Awful experience!

Similar to many others, I tried to buy the limited edition BTTF watch on launch last week with no luck.

The launch time was 10am - I’m not sure where 10am was because in the UK this was not the case? I tried for 20+ minutes with no luck? I checked again 30 minutes later and the watch was “available”. I managed to add it to my basket and go to checkout, but lo and behold the website crashed with a message akin to “site maintenance to improve your experience” - yeah right! I tried this another 4 or 5 times on different browsers and devices with the same result until the website gave up the ghost and said the watch was sold out?

I’m not sure if Casio are gas lighting everyone here to increase traffic to their website for consequential sales? Or if they have a closed pool of scalpers they wish to sell to because the entire allocation is now on eBay? Maybe Casio employees as the watch was clearly not available to the public.

And clearly the employees are very busy flogging these watches to respond to any email or WhatsApp communications - 3 days and counting!

It’s a real shame how they’ve handled this! I’ve never bought a Casio watch and it’s unlikely I ever will now I’ve experienced the appalling behaviour from them.

Avoid!!

Great job, Casio — truly outstanding work!

Management should hang their heads in shame.

Who on earth releases a limited-edition watch at 1 a.m.?
Apparently, Casio does.

What an absolute disaster of a release. I was on your site from 10 a.m., watching the wheel of death spin endlessly, pages crash, and every attempt to check out fail. I finally reached the payment screen — only for the site to crash again. And just like that, sold out.

Here’s an idea for next time:
Use a waiting room and a fair lottery system so everyone actually has a chance.

Now the watch is already appearing on eBay at inflated prices, while genuine fans are left empty-handed.

Releasing a limited edition in the middle of the night, with no fair queue or proper infrastructure, is just insulting. All you’ve done today is frustrate loyal customers and embarrass yourselves.

Was trying for 2 hours to add the back to the future watch to my basket but it kept hanging. I messaged customer support 4 times to ask what was going on but as yet still no response

They decide to take their website down for maintenance on the day they release a new watch for purchase, then despite their whatsapp customer ‘lack of service team’ stating there was stock available, it sells out. Sheer incompetence.

Went to buy an item, had it in the basket. Got to payment for the website to crash. Next thing they do is return me to do the process all over again and by the time I had got back to paying it said it had sold out. Unbelievable.

Casio gshock heritage series bought in Japan. After a few weeks scratched glass. Returned to Casio for repair. Returned today, carefully packaged and looking pristine. I must disagree with some of the very negative reviews. I have contacted Casio on two occasions about the repair and my call was answered within seconds by very helpful and knowledgeable staff. My previous gshock watches have given great service and my oldest one, after several years service is still performing faultlessly.

Bought a G Shock,must be more than a year ago,was over £500,but is crap.Keeps losing time and won't reset to the correct time.Eve my £5 watch off Aliexpress keeps accurate time.Keep your money,don't but.

Dear Casio, I sent you an important message (see below) and followed up with another, but I haven’t heard back yet. Could you please let me know when you might have a chance to respond? Thanks

Dear Casio Customer Support,

I am writing to formally raise a complaint following your recent notification regarding a data breach. Since receiving your email, I have experienced a significant and sustained increase in suspicious and nuisance communications, including:

Automated calls falsely claiming I owe money to HM Revenue & Customs.

Calls where the line goes dead immediately upon answering.

Frequent calls from blocked or unrecognised numbers, occurring almost daily.

This activity has caused considerable disruption to my personal and professional life, often interrupting me during important work meetings.

A friend of mine, who also owns multiple Casio products, has experienced the same pattern of calls since the data breach. I have been a loyal customer for decades, having purchased numerous G-Shock watches (amongst others) since the 1970s, and my trust in your brand is being severely impacted by this situation.

I have previously experienced similar harassment after the Tiscali Internet data breach, which led me to remove my landline entirely. I am extremely concerned that my personal information is now in the hands of fraudsters as a direct result of the recent incident at Casio.

I request that Casio:

1. Provide a clear explanation of the extent of the breach and the data compromised.

2. Outline what measures are being taken to support affected customers.

3. Advise on any additional steps I should take to protect myself from ongoing scams.

I expect a prompt and detailed response to this matter.

I've always liked Casio watches, accurate and reliable. However when my new G-Shock stopped working just outside of the warranty I sent it back to the UK repair centre. They said that it needed a new module (sound familiar) but I couldn't justify the cost so I just got them to send it back to me.

Upon receiving it I thought that I had nothing to lose so I opened it up to look inside. All looked OK and I had a spare battery so I tried swapping it and guess what, it started working again!

I wrote and complained telling them that it only needed a battery change. I even spoke to the manager who assured me that the module was faulty.

What a bunch of crooks, if your technician has made a mistake then fess up and apologise.

It's now been working for over 2 months. My advice is to take your watch to a local watchmaker, even Timpson could have repaired this on the spot!

I bought a watch but it was faulty (the hands became stuck). After returning it they just sent it back to me. Someone doesn't seem to have a clue what they're doing.

I bought a watch but on the watch there was 8 dials missing (lines)