I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Ver mais
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Leia as opiniões dos outros
Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... Ver mais
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Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Ver mais
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The admin guys monitored my booking pre and most move wit regular contact. The move team were professional and completed the move house to storage facility in 3 hours. The hourly rate was the best I... Ver mais
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Informações sobre a empresa
Escrito pela empresa
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Informações de contacto
Danaher Dr, South Morang, 3752, Melbourne, Austrália
- 1300 223 668
- contact@cbdmovers.com.au
- www.cbdmovers.com.au
4,0
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da CBDMovers
Dear tom d,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Helpful polite hard working movers
The team of movers were well mannered and efficient. An excellent experience.
14 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Maxi,
Thank you for your kind review and support!
We are delighted to hear that you were satisfied with our service. Customer satisfaction is our top priority, and your feedback motivates us to continue maintaining high standards. We appreciate your trust in CBD Movers.
Regards,
CBD Movers
Amazing service
Amazing service! Everything was quick and easy. The process was fast and efficient. Recommend them anytime!
18 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Jaxx,
Thank you so much for sharing your positive feedback!
It’s always encouraging to hear from satisfied customers. We are proud of the service we provide, and your review is greatly appreciated by our entire team. Thank you for taking the time to recommend us.
Regards,
CBD Movers
Guys were great to work with
18 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear theo,
Thank you for your kind review and support!
We are delighted to hear that you were satisfied with our service. Customer satisfaction is our top priority, and your feedback motivates us to continue maintaining high standards. We appreciate your trust in CBD Movers.
Regards,
CBD Movers
Painless and responsive
16 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Misho Vasiljevich,
Thank you very much for your wonderful feedback and 5-star rating.
We are delighted to know that you were happy with our service. Your kind words are greatly appreciated by our entire team and motivate us to continue providing reliable and professional moving services.
Thank you for choosing CBD Movers. We look forward to assisting you again in the future.
Kind regards,
CBD Movers
Top experience!
I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The moving team arrived right on time as preferenced and I was so impressed with their tetris of all our items in the truck. We could never have done that ourselves. The guys were polite and very efficient. I will definitely book again.
12 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Renee,
Thank you so much for your wonderful review and for sharing your experience with us.
We are delighted to hear that you were happy with our service. Reviews like yours mean a great deal to our team and provide great encouragement to our movers to continue delivering reliable and professional service.
We sincerely appreciate your trust and support and are grateful that you chose CBD Movers for your move. We look forward to assisting you again in the future.
Warm regards,
CBD Movers
Great thanks
13 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Sahel Moayyed,
Thank you so much for your wonderful review and for sharing your experience with us.
We are delighted to hear that you were happy with our service. Reviews like yours mean a great deal to our team and provide great encouragement to our movers to continue delivering reliable and professional service. We sincerely appreciate your trust and support and are grateful that you chose CBD Movers for your move.
We look forward to assisting you again in the future.
Warm regards,
CBD Movers
Friendly guys took care of the vintage…
Friendly guys took care of the vintage furniture, wrapped and strapped furniture securely
2 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Heidi Morgan,
Thank you so much for taking the time to leave us a wonderful 5-star review.
We truly appreciate your kind feedback and are delighted to know that you had a positive experience with CBD Movers.
Our team works hard to provide a smooth, reliable, and stress-free moving experience, so it is extremely rewarding to know that we were able to meet your expectations.
Your support and feedback mean a great deal to our entire team and encourage us to continue delivering the highest level of service to our customers.
Thank you once again for choosing CBD Movers. We look forward to assisting you again in the future.
Kind regards,
CBD Movers
Never use again. Beware!
I booked this company to move 2 x electric beds, a freezer and a handful of other items for my elderly parents. Not a house move. I told them when I booked what it was for. On the day the movers were on time & lovely. However. ...
As soon as my items were on the truck (not before, AFTER!!) I got a call stating that they needed to charge an extra $100 as a heavy lifting fee! (They had a hydraulic lift on the truck). They were holding my possessions on a truck and demanding money. It felt like extortion.
I argued it. He 'spoke to his manager' ..."& spoke to the movers"(while I watched them obliviously moving the freezer and loading it never touching their phones...so the operator blatantly lied). He agreed to drop it to $60. Then immediately the mover comes in with his phone saying was there an extra charge & I said yes, he says was it $100 & I said no he agreed to drop it to $60, he plugs that in to the phone link already open & makes me sign a waiver agreeing to the extra $60 and was very apologetic. It felt like something they do regularly to bump costs. Adding last minute extras on every job.
I would never ever use this company again. I'm disgusted.
Only gave them 2 stars because the actual movers worked hard & were lovely.. although they have also lost a piece off this very expensive new bed that stabilizes the mattress. Useless.
* Update
I was contacted by CBD about this review & offered my $60 refunded if I provide them my bank details within 7 days & 'kindly update your review' but then they refund to the credit card I paid them with?? I have asked them twice why they need my bank details when thats not related to the payment? No response.
I will not be providing them with my bank details under any circumstances. Again, it feels very dodgy.
** Another update
After adding to my review they contacted saying I did not need to provide bank details & highlighted it. (I had to put dots in the form as it would not submit without completing the bank details section. And I was refunded my excess charge)
So yes, I have updated my review again. I appreciate the refund of money which I never should have been charged & would never have received back & in fact never would have heard back from customer service if I didn't post this review!
11 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Michelle,
We are sorry to hear about your concerns and would like the opportunity to investigate the matter further.
Please send your booking ID and details of your concerns to support@cbdmovers.com.au. This will allow our team to locate the booking, review the circumstances, and assist you appropriately.
We take customer feedback seriously and will do our best to address any genuine concerns as promptly as possible.
Kind regards,
CBD Movers
Great experience and prompt arrival
Great experience and prompt arrival. Highly recommend
10 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Emily,
Thank you for your fantastic review!
We sincerely appreciate your feedback and are pleased to know you were happy with our service. Our team works hard to provide the best possible experience, and your kind words truly encourage us. Thank you for taking the time to share your thoughts with us.
Regards,
CBD Movers
Everything went well and they were very…
Everything went well and they were very punctual and didn’t waste time. Everything was packed nicely and delivered in perfect condition. Very professional
8 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Stevie,
Thank you very much for your wonderful feedback and 5-star rating.
We are delighted to know that you were happy with our service. Your kind words are greatly appreciated by our entire team and motivate us to continue providing reliable and professional moving services.
Thank you for choosing CBD Movers. We look forward to assisting you again in the future.
Kind regards,
CBD Movers
Best experience ever recommend them…
Best experience ever recommend them highly
7 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Aroz,
Thank you very much for your valuable review!
Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.
Regards,
CBD Movers
It was good.
5 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Tanvi Hardikar,
We greatly appreciate your wonderful feedback!
Knowing that you had a positive experience with our team is incredibly rewarding. We take pride in providing reliable and professional service, and your review reassures us that our efforts are making a difference. Thank you once again for your support.
Regards,
CBD Movers
Team arrived for Moving was were very…
Team arrived for Moving was were very experienced and professional. It was smooth move. They handled all the furniture very carefully.
4 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Apurva Raval,
Thank you very much for your valuable review!
Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.
Regards,
CBD Movers
Very professional and so lovely both…
Very professional and so lovely both set up and in person.
31 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Hello Louisa Faatonuga,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Deepak’s team were awesome
Deepak’s team were awesome. 10/10. Highly recommend!
2 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Christopher Hassett,
Thank you for your wonderful review and for recognizing the efforts of our team.
We are delighted to hear that our movers were able to provide you with a professional, helpful, and positive moving experience. We will certainly share your kind feedback with our team, as recognition from our customers is extremely valuable and encouraging.
Thank you for choosing CBD Movers and for placing your trust in us. We look forward to assisting you again in the future.
Kind regards,
CBD Movers
Unbelievably efficient moving
Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and included 2 drop offs. After my last similar removal with A DIFFERENT COMPANY took over 7 hours with 3 men basically wasting time and causing damage ), I expected the job to be abot 4 hours - 2 hours and no damage was AMAZING
1 de setembro de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Kim Galpin,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
This company made my family's move a nightmare
1. Dishonest representation of estimated arrival time. The job I booked was for between 10am-2pm with a preferred time of 12pm. After many phone calls on my part the crew turned up at 6pm. So this meant we were moving my 85 year old mother-in-law with early dementia into her new retirement unit at 8pm at night. Call Centre staff and a Manager I asked to speak to were unmoved and would do nothing to escalate my job just lying further about ETAs of 2pm and 4.30pm and using their often repeated excuse of "mechanical issues". (Look at other reviews and you'll see they use this one alot.)
2. Unexpected extra fees. At time of booking, I advised the second Pickup address in the Hills had a sloping driveway. I was only advised at the end of the move that there would be an additional $80 for the slope. I was told the $130 per hour included all fees and insurance and that there would be no hiddent extras.
3. Lack of professionalism. I was told on booking not to worry about the family antiques as CBD were very experienced and professional movers and I would know them from the logo on the van and on staff tops. The beaten-up van that arrived at 6pm and the two sullen staff members had no logos at all, only air conditioner tech shirts, I guess from their day jobs. So not experienced movers then. No hellos, no introductions or apologies I guess just two over worked and under paid contractors. This made what should have been a big day for my family a distressing and frustrating nightmare. My recommendation DO NOT USE CBD MOVERS. As someone else commented in their review they are money hungry grubs and it is a wonder they are still in business.
Consumer Affairs Victoria, Business Victoria and the ACCC have issued a public warning about Shashi International trading as CBD Movers.
Also look at this website created by CBD customers:
cbdmoversscam wordpress com
And
Australia Name and Shame website
31 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Hillside,
We are sorry to hear that your moving experience did not meet your expectations.
We genuinely value your feedback and would appreciate the opportunity to investigate your concerns properly. To enable our support team to review the matter and identify the relevant booking details, please email your concerns along with your booking ID to support@cbdmovers.com.au. Once received, our team will review the information and, where appropriate, arrange for a representative to contact you regarding the matter.
Customer satisfaction is very important to us, and we appreciate the opportunity to understand what occurred and work towards a suitable resolution.
Kind regards,
CBD Movers
An easy and Professional Move
The removalists were on time and did both packing and unpacking. They were very careful with my furniture and goods. They were very efficient at unpacking and were happy to move things if I changed my mind on locations. They were extremely polite, careful and reliable.
28 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Hello AL Godden,
Thank you so much for your wonderful 5-star rating. We truly appreciate you taking the time to share your experience with us.
We always strive to provide a smooth, reliable, and stress-free moving experience for every customer, and it is very rewarding to know that we were able to meet your expectations. Your feedback is genuinely appreciated and encourages our team to continue delivering excellent service.
We are grateful for your support and trust in us, and we look forward to the opportunity to assist you again in the future.
Kind regards,
CBD Movers
Very happy with the service and would recommend
Very happy with the service and the movers boys where polite and and very helpful and I would recommend CBD Movers
31 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Olivia Raftopoulos,
Thank you for your generous feedback. We’re grateful for the opportunity to assist you and are delighted to know you were satisfied with our service.
Your support motivates our team to continue providing smooth, safe, and reliable moving experiences for all our customers.
Thank you again for choosing CBD Movers. We look forward to helping you again in the future.
Kind regards,
CBD Movers
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