I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Ver mais
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Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... Ver mais
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Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Ver mais
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The admin guys monitored my booking pre and most move wit regular contact. The move team were professional and completed the move house to storage facility in 3 hours. The hourly rate was the best I... Ver mais
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Informações sobre a empresa
Escrito pela empresa
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Informações de contacto
Danaher Dr, South Morang, 3752, Melbourne, Austrália
- 1300 223 668
- contact@cbdmovers.com.au
- www.cbdmovers.com.au
4,0
Bom
2 mil opiniões
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Awful movers Consumer affairs public post against them.
No wonder there's a public warning from Consumer Affairs about these scammers You can find it at consumer affairs Victoria if you look up Sashi International, the parent company.
Worst experience ever. I had a move booked in the 10am - 2pm session, at 9:30 called and was told that the truck was delayed and they'll call when they're 30 mins out. At 12, I called again, and I'm told that it's delayed and now I'm in the 2pm - 6pm session. They were unable to provide a time where they'll be there so I asked to cancel and refund. It took 30 mins of at first telling them, then having to repeatedly shout "No, I don't want to wait until 3pm, I just want my money back" for them to finally stop threatening me with "not being able to move" and actually go forward with the cancellation. Worst movers ever, I was able then to call Daji moving and book in a move first thing the next day, so I guess the threat of nobody else can move me doesn't really work hey?
28 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Justin Huang,
We are sorry to hear that your moving experience did not meet your expectations. We pride ourselves on delivering reliable and professional service, and we are truly sorry that your recent experience did not reflect the standards we strive to maintain.
We genuinely appreciate you taking the time to bring this matter to our attention. Customer feedback is extremely important to us, as it helps us identify areas where we need to improve. Please be assured that your concerns have been taken seriously and shared with the relevant team for careful review and necessary action.
We understand how frustrating this situation must have been, and we deeply regret any stress or inconvenience caused. Our team is committed to improving our processes and ensuring a better experience moving forward.
Thank you for your patience, understanding, and valuable feedback. We truly value your trust and hope to have the opportunity to serve you better in the future.
Kind regards
CBD Movers
The 2 guys did an amazing job…
The 2 guys did an amazing job transferring my bug items from and to my new place.
21 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Janeth Legaspi,
Thank you so much for taking the time to share your wonderful 4-star review with us. We truly appreciate your kind rating and the trust you placed in our team.
It means a great deal to know that you had a positive experience with our services. Our team works hard to ensure every move is smooth, stress-free, and handled with care, so your feedback is incredibly rewarding and motivating for us.
We look forward to assisting you again in the future.
Kind regards,
CBD Movers
The 2 guys did everything they were…
The 2 guys did everything they were suppose to do, I was happy with it, I've used them in the past, cheers and thank you cbdmovers
24 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Noa B D Smith,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
The guys were very easy to work with…
The guys were very easy to work with and did everything we asked. We will be having them back again.
22 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Geoff,
Thank you very much for your valuable review!
Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.
Regards,
CBD Movers
Please avoid this service at any cost
My family had the worst moving experience ever with the CBD movers today 21.8.2026. (CBD movers, the art of moving). Please ignore this company at any cost. We spoke with them 4 days ago to get a quote for a house move and requested a big truck as we had a negative experience with them a long time ago. We clearly mentioned that we have a 3-bedroom house and we need to move everything. The truck they sent was only enough for a couch, three beds and a study desk. They left all the white goods, the dining tabletop and everything else. When we called them, the service was very rude, and they were demanding for us to pay for another 2,3 trips. They charged for 5 hours just to dismantle and assemble one bed and the study table and move that three beds and a couch to my new house which was 10-15min away from the other house. We have 2 kids and we could not even save anything for dinner as I had been on the phone for almost 3 hours with them. They all have English names but all of them were Indians, I have never been racist or taking any nations for a service before, but I had enough with any business which operated Indians or Indian workers. Most of the calls had very loud background noise, I am not even sure if they are working in Australia. However, they stopped unloading my belongings when I was on the line and forced me to do the payment even before they finished the job and one of their managers advised that they are going to do a second trip and we can discuss how they can support us. After paying for the first trip only bringing the couch and 3 beds, they said that they are unable to bring the white goods or anything until the next day and we have to pay separately for those trips. After having long phone calls, I had to agree with them to bring only my fridge, washing machine, dryer and the dining tabletop the next day as we would bring everything else in our car with multiple trips. The CBD manager advised that I have to pay 3–4-hour upfront payment for that which was ridiculous. They all are definitely scammers, be very careful with this service when you have communication. One of the workers even does not know what Consumer affairs is, I believe maybe they are not in Australia. One of the driver's even said he started work with them yesterday and he is going to resign from his job tomorrow as every job they did since yesterday got complaints. They have fake reviews on some websites, and this is the second time this has happened to us with them. We didn't even bother to call them the first time as we thought it was a mistake they sent a small truck. But they did it again this time to charge for extra trips. Another worker was at a market or somewhen when I spoke and didn't even understand my questions. This service is definitely a very big scam. Even later I notice their business name is CBD movers owned by "Shashi International" they may be operated from India or another country. I am very frustrated with their service, and I was too late when I noticed that they scammed me. Otherwise, I won't write this long review. I had to throw away most of our food for not having the fridge and pay extra for the dinner. Children were very tired as we had to deal with this for around 5 hours just to bring the couch and 3 beds. We have CCTV footage about what they put into the truck and are going to take legal action and complain to the consumer affairs Australia. Please avoid this service at any cost. I would never ever get any service from Indian's ever again no matter what, this may not be about the Indians, but I definitely had enough with them. They were that bad. Their website review page is not even working properly, probably due to many bad reviews.
21 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Upul,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us, and we truly value every customer and their feedback.
To assist you further and investigate the matter properly, we kindly request you to send your concerns along with your booking ID at support@cbdmovers.com.au & our support team will carefully review the situation and work towards a suitable resolution as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist you.
Kind regards,
CBD Movers
Excellent Service.
Excellent Service.
The guys made moving a pleasure.
20 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Colin Hyde,
Thank you for your fantastic review!
We sincerely appreciate your feedback and are pleased to know you were happy with our service. Our team works hard to provide the best possible experience, and your kind words truly encourage us. Thank you for taking the time to share your thoughts with us.
Regards,
CBD Movers
Resposta da CBDMovers
Dear John Watt,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Highly recommend
I had never used cbd before. The team did a fabulous job and made the move so much easier. They were quick professional and polite. I highly recommend. Thank you
14 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Kayte,
Thank you so much for your excellent review!
We are truly grateful for your feedback and support. We take great pride in our work, and it’s wonderful to know that your experience reflected our commitment to quality service. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience.
Regards,
CBD Movers
Friendly staff reliable
18 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Sam Simon,
Many thanks for your amazing review and support. Feedback like yours inspires our team to continue delivering excellent service every day.
We are grateful you chose CBD Movers and are pleased we could provide you with a smooth and reliable moving experience.
We appreciate your trust and look forward to serving you again.
Warm wishes,
CBD Movers
These guys are shonky
These guys are shonky , rip-off merchants.
They were 2.5 hours late on arrival. I prepaid for 4 hours and agreed to pay any difference. 3 men managed to do one load with additional and significant help from us in a 4.5 ton truck with a 5 minute travel time between two houses 5 hours which included them taking a 1 hour and 40 minutes lunch break which was supposed to be 30 mins.
Then they disappeared. Apparently because of the stairs in the new house which was clearly discussed at the time of the booking and paid for.
But they didn't tell us they were quitting. When I called the moving crew they told me they were refueling and just getting coffee and kept lying. It took 2 hours of phone calls to establish they were not coming back and CBD Movers attempted to shake us down to send 2 trucks and 6 men but not until the next day and if we paid thousands of dollars on the spot.
They since try relentlessly to charge an excess fee even though they did 3 hours of 20 minutes of "work" on the pre-paid 4 hours, including $150 additional for stairs which $30 was quoted and paid for.
We had to book another moving company to finish the job and were severely compromised in terms of cost and delays, as a result. Horrible bunch of people running a very dishonest operation. Do not touch with a barge pole. Wish I had read the Victorian Consumer Affairs warning first (look it up. I can't attach a link here).
You should before you contemplate booking with these pieces of work.
10 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Ash Azad.,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us, and we truly value every customer and their feedback. To assist you further and investigate the matter properly, we kindly request you to send your concerns along with your booking ID at support@cbdmovers.com.au & our support team will carefully review the situation and work towards a suitable resolution as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist you.
Kind regards,
CBD Movers
Resposta da CBDMovers
Hello Srivithya Premkumar,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Proceedings commenced - CBDMovers
Proceedings commenced with relevant bodies. These movers are extremely un-trust worthy, they showed up 6 hours late and did over $10,000 worth of damage to our belongings. Despite showing them on the day, taking photos and being promised and being told we must pay the full amount or insurance wont 'kick in' they tried to deny the incident occurring the next day. After sending a video and receipts of purchased they offered a refund $375, and many attempts to deny liability - we have decided to take legal action.
This is review is for cbdmovers.com.au - no mistakes made.
DO NOT USE.
22 de julho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear David,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us, and we appreciate the opportunity to address them.
After reviewing your case, we can confirm that one of our representatives has already been in touch via email with detailed information regarding the situation and the steps being taken to assist you. If you still have any questions, concerns, or require further clarification, please feel free to reply to the same email or contact us directly. Our team is committed to resolving the matter and ensuring you receive the support you deserve.
We truly value your patience and understanding, and we remain dedicated to assisting you with any genuine issues you may have encountered.
Kind regards,
CBD Movers
Worst experience
Worst experience I've ever had in Australia, had them booked at 10am the day of, and they kept advising they were on the way, after plenty of calls it wasn't until 8pm they told me no one was coming and that we could rebook the next day at 7am, the next day still no one came, highly recommend not to choose this company and don't rely on them.
10 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Robert Evans,
We are sorry to hear that your moving experience did not meet your expectations. We pride ourselves on delivering reliable and professional service, and we are truly sorry that your recent experience did not reflect the standards we strive to maintain.
We genuinely appreciate you taking the time to bring this matter to our attention. Customer feedback is extremely important to us, as it helps us identify areas where we need to improve. Please be assured that your concerns have been taken seriously and shared with the relevant team for careful review and necessary action.
We understand how frustrating this situation must have been, and we deeply regret any stress or inconvenience caused. Our team is committed to improving our processes and ensuring a better experience moving forward.
Thank you for your patience, understanding, and valuable feedback. We truly value your trust and hope to have the opportunity to serve you better in the future.
Kind regards
CBD Movers
Resposta da CBDMovers
Dear Sage,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Love these guys
1 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear DOUGLAS,
Thank you so much for your review. Your efforts putting up the positive ratings will certainly motivate our movers to do even better job going forward.
We look forward to working with you again in the future!
Kindest,
CBD Movers
Resposta da CBDMovers
Dear Saurav Mukherjee,
We sincerely appreciate your thoughtful review and kind support. It was a pleasure assisting you with your move.
Knowing that our service met your expectations means a great deal to us. Thank you for placing your trust in CBD Movers.
We hope to serve you again whenever you need reliable moving assistance.
Best regards,
CBD Movers
Resposta da CBDMovers
Dear Ron Shuard,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us, and we truly value every customer and their feedback.
To assist you further and investigate the matter properly, we kindly request you to send your concerns along with your booking ID at support@cbdmovers.com.au & our support team will carefully review the situation and work towards a suitable resolution as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist you.
Kind regards,
CBD Movers
Excellent service
Excellent service. Was able to book the day prior. Movers we’re on time and handled items with care. Very reasonable pricing.
30 de julho de 2026
Opinião espontânea
Resposta da CBDMovers
Hello Bronwyn,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Very careful
Very careful, very polite, and completely professional. I was very pleased with this experience and will certainly use them again or recommend them to anybody.
22 de julho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Riktam Barry,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team.
At CBD Movers, customer satisfaction is always our top priority, and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
The guys were hardworking and cheerful…
The guys were hardworking and cheerful despite the steep slope and the rain. Very helpful 😃
4 de agosto de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Rosanna Cox,
Thank you for your kind review and support!
We are delighted to hear that you were satisfied with our service. Customer satisfaction is our top priority, and your feedback motivates us to continue maintaining high standards. We appreciate your trust in CBD Movers.
Regards,
CBD Movers
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