I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Ver mais
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Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... Ver mais
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Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Ver mais
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The admin guys monitored my booking pre and most move wit regular contact. The move team were professional and completed the move house to storage facility in 3 hours. The hourly rate was the best I... Ver mais
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Informações sobre a empresa
Escrito pela empresa
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Informações de contacto
Danaher Dr, South Morang, 3752, Melbourne, Austrália
- 1300 223 668
- contact@cbdmovers.com.au
- www.cbdmovers.com.au
4,0
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
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It was a great experience
It was a great experience, delivered well
23 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Aiden,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
If I could leave a zero star review I…
If I could leave a zero star review I would. Substandard, inexperienced Removalist. Damaged furniture, damaged garden and grass. The worst part was ‘customer service’ who called over 9 times demanding payment part way through the job. I said I would pay at the completion of the work, she said they would not offload furniture until paid! A terrible experience. Find another removal company I will NEVER use them again.
25 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Gem.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Unprofessional
This company attracts customers with very low initial quotes, but the actual experience is quite different.
On the day of the move, the process was unnecessarily slow, which directly increased the total cost given it’s time-based. The two removalists who arrived repeatedly complained about heavy items and tight access, rather than focusing on getting the job done efficiently. Meanwhile, the clock kept running and the bill continued to rise.
I was also told in advance that the team would come equipped with the necessary tools to disassemble furniture if required. However, they arrived without even basic tools like a screwdriver, forcing me to source tools myself.
More concerning was the damage caused during the move. My desk was damaged when one of the movers stepped on it. When I raised this on the spot, I was told to go to Bunnings myself to fix it, which is completely unacceptable.
I escalated the issue with the company expecting at least an apology and some accountability, but instead received excuses and no willingness to take responsibility.
Overall, very poor service and a frustrating experience from start to finish. I would not recommend this company.
Rating: 0/10 – buyer beware.
17 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Mark Barbuto.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Resposta da CBDMovers
Dear Toby,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Resposta da CBDMovers
Dear customer,
We sincerely appreciate your fantastic 5-star review. Thank you for taking the time to share your experience with us. Knowing that you were satisfied with our service brings great encouragement to our entire team and motivates us to continue delivering outstanding results.
Thank you once again for your support. We hope to assist you again soon.
Warm regards,
CBD Movers
Excellent service fast and efficient…
Excellent service fast and efficient would recommend their service
22 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Hello Paul Cook,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Very happy with service
Very happy with service, very fast and efficient and great price for moving a 4 bedroom home. Very professional Highly recommend and would use this company again. Thankyou
19 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Kellie Ashton,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Arrived on or close to time
Arrived on or close to time. Was collected and delivered in a very smooth manner even when an additional stop was required.
My only concern was the following day I received 3 calls even when I advised I was unable to talk as entering an event.
The removal guys great the follow up left something to be desired.
18 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Caroline,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
very small 4 tonne van, never seen one that tiny. more like a 2 tonne van
After waiting until 3 pm I called CBD movers, For a booking that was scheduled at 2 pm, the truck that arrived at 10 am as scheduled originally needed to recruit another truck at double the price and 2 extra men. As truck was tiny and the men didn't fancy lifting heavy stuff like couches and fridges. Within approximately five minutes of being informed that the removalists would not be returning, as the place was unhygienic and smelly. I sent the company current photographs of the property. In response, I was told that I had "obviously cleaned up" since the removalists had attended. This allegation was incorrect. The only changes made were the removal of two empty soft drink bottles and an empty coffee cup from the coffee table. No other cleaning or tidying was undertaken.
Despite maintaining that the property was allegedly unsuitable, the company then offered to complete the move on the following Sunday using a larger truck. However, this revised booking was quoted at approximately double the original rate for the first hour. This further undermines the company's claim that the condition of the property was the reason for refusing to complete the original booking. If the property was genuinely considered unhygienic or unsafe for their staff, it is difficult to understand why the company would subsequently offer to undertake the same job at a significantly higher cost. CBD movers keep deposit for turning up regardless even though they weren't capable of forfiling the contract due to heavy lifting, (sidenote) ( however, 2 men moved us into current house) so twisted the narrative to corporate, zoomed in on some cat food on a plate and dog bowl with dry bits, made excuses as neither men were ready to move furniture. I have a plan A now and will use them as a plan B given they have a $65 deposit, they won't refund, hoping the new plan A will actual surface, as seems this is a plan B at best.
The reply below is just rubbish, maybe it wasn't us because we cant match the booking, how many similar jobs as described happened today. Oh by the way, the driver also reported that he had to make up the story 2 vans and four men would be there @ 2 pm because I was holding them there, By showing them what needed moving.? hard to trust any movers after this experience.
19 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Smash Repairs.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Very efficient and Professtional
3 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Natalie,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
They were fast and on time
They were fast and on time. Polite movers
13 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear jo,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team. At CBD Movers, customer satisfaction is always our top priority, and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
The move was seamless the 2 men moving…
The move was seamless the 2 men moving took great care of my things and did it efficiently
15 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Jenny Koudounis,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Great job
Great effort from the two gentleman who helped me move. Took a lot of stress out of it
13 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Michelle Pacey,
Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to our team. We are pleased to know that we could assist with your move and provide a service you were happy with. Customers like you make our work even more rewarding, and we sincerely appreciate your trust in CBD Movers.
Thank you once again for choosing us. We look forward to helping you again whenever you need us.
Best regards,
CBD Movers
I wish I could give them less than one…
I wish I could give them less than one star. I was attempting to contact two men and a truck (a different moving company), and this CBD movers have a predatory homepage that makes it look like that is who I was contacting. What I was actually getting was a call center for CBD movers. While the initial call was on the surface polite enough, I forced her to send me a quote, because I couldn't hear her very well. She then tried to pressure me to accept their offer on the spot, but I declined. When they contacted us the next day to lock in the deal, at the end of the call they tried to sneak in 150 dollars worth of extra fees. We did not accept their offer. Do not use CBD movers, they try to underqoute you, and they will get you in the end with extra fees. They will probably reply to this review with "sorry that wasn't us", but I have the quotes with their names on. CBD movers suck!
16 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Customer,
We really apologize for the inconvenience caused to you. However, we were unable to locate any Quote Id associated with the name “Maia Olsen.”
The quote Id is for another company, and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you have any concerns, kindly request that you share your quote Id along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Very efficient and fast
Two well mannered and friendly men, were very efficient and conscious of time frame to help us us keep costs down.
7 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Kerry Yuksek,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Resposta da CBDMovers
Dear Lucinda Staniland,
We sincerely appreciate your thoughtful review and kind support. It was a pleasure assisting you with your move. Knowing that our service met your expectations means a great deal to us. Thank you for placing your trust in CBD Movers.
We hope to serve you again whenever you need reliable moving assistance.
Best regards,
CBD Movers
Resposta da CBDMovers
Dear L H Peacock,
We greatly appreciate your wonderful feedback!
Knowing that you had a positive experience with our team is incredibly rewarding. We take pride in providing reliable and professional service, and your review reassures us that our efforts are making a difference. Thank you once again for your support.
Regards,
CBD Movers
Turned up on time
Turned up on time, worked hard and got the job done
10 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Hello Dave N,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Worst movers I've ever come across
Worst movers I've ever come across. I work in housing and facilitate clients moving into homes. I booked CBD movers (yes, it was definitely this moving company) last week to assist a vulnerable client who has been very upset by this experience.
My experience with CBD was shockingly bad.
They were comedically slow, carrying one box at a time when they could have stacked them. They didn't have the right equipment with just one hand trolley between them. The truck was tiny. They were rude to my clients, and they took 3 hours to do a 1.5 hr job and didn't finish it!! so my clients couldn't move into their new home and they had eaten up my entire budget for movers. They are by far the most dodgy, expensive, under-equipped, inexperienced movers in Melbourne to the point of being a scam. Also, I've communicated with them over 5 times to invoice by email for my org to pay and they keep sending a link to my phone, not the same thing.
4 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Nikka Write.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
terrible experience didn’t do the job
terrible experience didn’t do the job
9 de junho de 2026
Opinião espontânea
Resposta da CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “marley howe.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
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