Have been chasing me wrong debt linked to someone who I have no record of ever living at my property. I, in response, provided coucil tax to prove I am not said person. They still send a baliff anyw... Ver mais
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Leia as opiniões dos outros
This company needs to be shut down immediately. I worked in customer service for 10 years and this is shocking! I have spent time reading up on Citizens rights and legal due process. I... Ver mais
I have told this company numerous times that I am vulnerable and stated law they cannot legally come into my home due to this. They still continue to harass me and tell me they’ll come into my home an... Ver mais
Dreadful company. Sent a parking violation letter to my tenants address for someone that moved out 5 years ago Advised of the above information to someone who basically wasn’t interested or bothered... Ver mais
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Is this a company?
This company is not very interested in listening anyone that calls to their customer care .
When you try to explain and clarify any doubt, they just disconnect the call.
There are no customer care, no supervisor, just people that don't care or act during the night to deliver notices "by hand" notices, If this kind of of organized group wasn't a serious issue, we would say that they are a joke.
I received a letter not in my name…
I received a letter not in my name yesterday, the first instance I heard about a debt owed at my property. I spoke to the agent who left his number and he said to call the office to explain the situation, he was really decent to be fair to him.
The letter was hand delivered, without a date or time on it, which seemed odd to me as I thought that was a requirment, it was also left hanging out the front of the letter box and not properly posted, so could easily have fallen out in the wind leading to further problems.
When I eventually spoke to the office after the faff of their automated system, the agent Mandy, I beleive was INCREDIBLY rude, refused to let me speak or explain the situation and demanding documents of me, when I did ask her to stop interupting me, she did for the first sentence I spoke, but continued to be rude to me after this, lastly deciding my case wasnt worth her time of helping me get this removed for a letter in a name of no one I know, and promptly hung up on me.
Not really the customer service or support I would expect, when I have nothing to do with this case other than it being at my address....
Horrible nasty people
The worst company I have ever ever dealt with, the way the staff speak to people is inhuman, belittling ,unfair , nasty and rude . No empathy nor consideration. In my case my debt was unknown of I actually thought the letter I received was a scam- ( the letter took 10 days to reach me ) so gave me 6 days in total to deal with the issue.. I called the office immediately when the letter arrived - it was 1 letter to say they were sending an enforcement agent out in 6 days - I asked for the case to be put on hold while I questioned with the debt owner if this was legit - they did not do this - they sent a agent round who scared my children - demanded funds by 11am or seizing my car£85 debt . All in all I had 6 days from receiving the letter to pay and the debt then over doubled - to £395 - asked to set up a payment plan they said no.
I have questioned with the original debt owners and I’ve not even had a response- they aim to get back within 14 days to queries .
Outrageous- I would be ashamed to work for this company. It’s bullying! And I hope Karma gets you all.
I don’t know if the FOS will take these cases but You can complain to -
Enforcement Conduct Board (ECB) or a court.
Alqueda have more morals
There gangster who poses as an enforcement agent came to my house at 0530am. I was at work. He woke my wife up and banged on the letterbox threatening her and making her fear for her life. The debt isn’t even ours and the peoole left my property three years ago. I am expected to prove this, in the meantime they keep sending their terrorists to my house.
I honestly hate every person who works for this alqueda like company. They should be closed down and every director jailed, and that still would not be enough. Scum.
Immobilised my car by mistake…
They have immobilised my car by mistake due to a debt of a previous owner. They just did it like this without checking of the current owner or a warning. They still haven't released my car. No apology, very off putting, rude, attitude from each one of them as though it was my mistake.
They lied about their legal powers
They lied about their legal powers, and the law itself, on a recorded call. Currently speaking to solicitors, hopefully we can get them to stop their illegal practices.
CDER GROUP IS A SET OF BULLIES
CDER GROUP IS A SET OF BULLIES, THEY BULLY INTO PAYING MONEY, DID’NT RECEIVED ANY TICKETS AND TRANPORT FOR LONDON GIVE THEM MY DETAILS,WHEN YOU CALLED THEY TALKED TO WITH NO RESPECT AND THEY TOLD YOU IF YOU DONT PAY NOW BAILIFF IS COME AND REMOVE YOUR GOODS.
Credit card misuse
We found out that someone had used our credit card to pay off a debt to CDER. From a phone call they confirmed our post code was not in their records, we're awaiting a response to our email which will arrive soon , hopefully. The person we spoke with was polite and helpful.
This debt collection group is in cahoot…
This debt collection group is in cahoot with Haringey Council staff using deceit to gain money fraudulently from people. I had moved but both they and the council were sending letters and threats deliberately to a wrong address. I only found out purely by chance that these letters were being sent with escalating CDER costs to the wrong address. The company was happy to charge anything it liked and never once double check on the address. I managed to challenge this with the rotten council and did not pay CDER because their game was foiled.I would challenge everything with this company. I may still report their practice to the financial ombudsman if Haringey does not refund the court charges that allowed these rouges to operate
Utter robbing and hearless bustards
Utter robbing and hearless bustards, paying them 100 a month and they still text and ring threatening to seize goods, I can't afford anymore, they are getting more than I can currently afford, I might as well be dead.
Looking to build a class legal action…
Looking to build a class legal action against these bullies that take your belongings without authority and jurisdiction stealing your details through breaching GDPR and not providing valid and legitimate court warrants. Please email me Ary dot cooper At mail dot com
DATA SHARING IMPERSONATING POLICE
I would advise caution when dealing with "Cder Group Ltd and its associated company, Advantis Credit Ltd owned by the same individal Mr Nicholas Sean Tubbs the CEO of both alongside chinese communist data miners. There are multiple concerns raised by victims about their harmful misleading practices, particularly regarding data sharing and privacy violations. It appears that they may be involved in sharing personal data without proper consent, which could potentially be a breach of data protection laws.
Cder Group Ltd, in particular, has been accused of making misleading claims about legal procedures, such as obtaining warrants or writs of possession. Their agents sometimes impersonate authorities, which is concerning, especially when dealing with vulnerable individuals.prey on vulnerable and elderly (easy pickings) send malicious mail , fraudulent threats using private info, they continually breach data protection law by sharing private data without any lawful grounds. advantis are the same people doing Cder group without the agent aspect. Fraudulent data mining and sharing and trying to collect extortionate amounts by harassing people in breach of their private rights.
Additionally, we received frequent automated calls with long voicemails, some of which felt like harassment. These calls were from unblockable numbers, which made it difficult to stop the contact.
do not pay them a penny they are fraudsters , we all know exactly the scams you are attempting to run on people. and your days are numbered.
I strongly recommend anyone in a similar situation to report these issues to ICO and avoid engaging with them. It’s important to be vigilant when it comes to personal data and agents impersonating police for financial gain.
Disgraceful service..rude
Disgraceful service..rude, un helpful no compassion, empathy .. just mindless robot's.
Debt Recovery by Cowboys.
If I could give this company a zero I would!
Someone used my address when dodging a train fare as a result I keep receiving the letters which have now increased in frequency and aggressiveness.
I called the number and was told I had to provide my details to prove the guy doesn’t live at my address. I pointed out to them if they did a simple background check on the voters roll they would see it is clearly an Asian household and no English person lives or has ever lived at this address since 1989 🙄
The lady said if I don’t provide my details they will continue to send letters 🙄
I’m not providing my details to an incompetent company.
They told me that the person has links to my house which is hilarious as my family has live at this address since 1989 and no one in this house has an English name.
A simple google search shows the guy plays for a football team in Thurrock. Lol
Absolutely Joke of a “recovery” company bunch of chancers thinking they can intimidate people.
At the end of the day there is no viable claim as they guy has never lived here but these cowboys can’t gather two brain cells to rub together to carry out basic due diligence checks. Basically running up the debt so that the admin fees will will be paid by the courts or be written off
What a waste of resources if you need debts recovered definitely do not employ this company’s services.
Bad attitude from staff and should be shut down
I received my first letter from this company because my log book wasn't up to date so hadn't received any of the original parking fines (lesson learnt), but I asked if I could set up a payment plan. the guy on the phone was SO rude to me telling me I had to pay it in full because he believed I could pay it all on my credit card. when asked him if he could leave space for me to talk and answer his questions he started talking over me and then hung up the phone. I've never dealt with customer service as shocking as this and this company should be shut down!
Utterly incompetent
Utterly incompetent.
I cleared this debt with the originator 2 months ago but these lot still asking me to pay. When I told them, they said send proof, which I did and then a week later, they email me saying why you sending this to us for, go to the originator. You still owe us!
Madness
AWFUL
AWFUL! They state you can make contact via email yet they take days upon days to respond. They then say they can't discuss via email and you have to call instead. You call and they either don't pick up or say they are transferring you and then put you on hold for literally hours upon hours.... All a ploy to say you haven't made contact so they can then add on further extortionate charges. I emailed on a Friday and by the following Wednesday they were at my door saying I owed an extra £150 for not responding! AWFUL AWFUL, AWFUL company and even worse employees....
Bullies
I had a run in with these people and all I can say is rude aggressive bullies
I’m sure many people have unalived…
I’m sure many people have unalived themselves due to this company. They are bullies and absolutely horrible humans.
They have 0 compassion and empathy for anyone especially the mentally and physically challenged.
Other companies are understanding during such difficult times.
I lost both of my cars from this…
I lost both of my cars from this fraud...
We all need to protest!!!
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